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Weekend Ticketmaster Jobs in Michigan (NOW HIRING)

Guest Service

Grand Rapids, MI · On-site

$13 - $15.75/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Applicants must be able to work holidays and weekend (Friday/Saturday/Sunday) events throughout the ...

Guest Service

Grand Rapids, MI

$13 - $15.75/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Applicants must be able to work holidays and weekend (Friday/Saturday/Sunday) events throughout the ...

Proficiency in CRM and sales technology (Salesforce, Archtics/Ticketmaster) and Microsoft Office (Excel, PowerPoint). * Willingness to work flexible hours, including nights, weekends, and holidays ...

Proficiency in CRM and sales technology (Salesforce, Archtics/Ticketmaster) and Microsoft Office (Excel, PowerPoint). * Willingness to work flexible hours, including nights, weekends, and holidays ...

Weekend Ticketmaster information

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster, and why are they important?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What are Weekend Ticketmaster jobs?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.
What are the most commonly searched types of Ticketmaster jobs in Michigan? The most popular types of Ticketmaster jobs in Michigan are:
What are popular job titles related to Weekend Ticketmaster jobs in Michigan? For Weekend Ticketmaster jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Weekend Ticketmaster jobs? Cities in Michigan with the most Weekend Ticketmaster job openings:
Guest Service

$13 - $15.75/hr

Part-time

Posted 18 days ago


Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 51 rated entertainment


Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Our Guest Service team provides a welcoming and fun environment for all walks of life that enter our venue. We are the life of the party; fans creating lifelong memories for fans!
WHAT THIS ROLE WILL DO
As part of the Guest Services team, ushers are responsible for providing excellent guest services at GLC Live at 20 Monroe during all events. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout the venue.
WHAT THIS PERSON WILL BRING
Candidates are required to have at least one (1) year prior customer service experience, preferably in a theatre/entertainment venue environment. Applicants must be able to work holidays and weekend (Friday/Saturday/Sunday) events throughout the year. Shifts schedules vary, candidate should be available to work from both day and night shifts if applicable. Most shifts are 5:00pm-midnight during the week. Candidate must be able to stand for a minimum of 6-8 hour shifts, walk up and down stairs. Candidates should be friendly, outgoing, and presentable with the ability to think quickly in a fast paced environment and communicate effectively.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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