Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by ... Ticketmaster knowledge preferred but not required. * Excellent organization skills. * Professional ...
Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by ... Ticketmaster knowledge preferred but not required. * Excellent organization skills. * Professional ...
Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by ... Ticketmaster knowledge preferred but not required. * Excellent organization skills. * Professional ...
Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by ... Ticketmaster knowledge preferred but not required. * Excellent organization skills. * Professional ...
Weekend Ticketmaster information
What is a Weekend Ticketmaster?
Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.
What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster?
To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.
What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?
Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.
What is the difference between Weekend Ticketmaster vs Event Staff?
| Aspect | Weekend Ticketmaster | Event Staff |
|---|---|---|
| Required Credentials | Basic customer service, ticketing system knowledge | Customer service, crowd management |
| Work Environment | Ticket booths, entry points, event venues | Event sites, entrances, crowd control areas |
| Employer & Industry Usage | Event venues, ticketing companies | Event organizers, venues, festivals |
| Common Search & Comparison | Yes | No |
Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.
What are popular job titles related to Weekend Ticketmaster jobs in Kentucky?
For Weekend Ticketmaster jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Weekend Ticketmaster jobs in Kentucky look for?
The top searched job categories for Weekend Ticketmaster jobs in Kentucky are:
What cities in Kentucky are hiring for Weekend Ticketmaster jobs?
Cities in Kentucky with the most Weekend Ticketmaster job openings:
ASM Global rating
6.6
Based on 84 frontline employees who took The Breakroom Quiz
146th of 256 rated facilities management
Job description
Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate part-time opening in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY. Our business is event based and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are "as needed" and we cannot offer employees consistent schedules or a guaranteed number of hours per week.
PLEASE NOTE: This position is required to pass a credit & background check.
Responsibilities include but are not limited to the following:
- Assist customers by selling admission tickets.
- Assist customers with Will Call tickets for events.
- Accept payment and make change before giving tickets to customer.
- Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
- Ability to deal tactfully, helpfully and professionally with the public to provide event information and accurately complete ticket transactions.
- Balances cash and receipt drawer with manager at the end of each shift.
- Must be able to work flexible hours including days, evenings, weekends and/or holidays - event by event basis.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
- Ability to prioritize and handle multiple projects simultaneously.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
- Ticketmaster knowledge preferred but not required.
- Excellent organization skills.
- Professional presentation, appearance and work ethic.
- Ability to work with limited supervision and as a team member.
- Ability to work flexible hours, including nights, weekends and holidays.
Education and/or Experience:
- High School diploma or G.E.D. required
- 6 (six) months to 1 (one) year of cash handling experience
- Ability to work with minimal supervision
- Strong customer service skills
- Valid driver's license required.
Computer Skills:
To perform this job successfully, an individual should have some computer knowledge.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply VEVRAA Federal Contractor.
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About ASM Global
Sourced by ZipRecruiter
ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.
Industry
Arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US
Year founded
2019