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Weekend Technical Support Engineer Jobs in Georgia

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer will serve as the first line of technical support for the organization, ensuring ...

Minimum 5 years' experience providing both front and back end technical support for 3rd party ... Java or Other programming languages * JavaScript * Groovy Script * XML * SQL * PL SQL * Oracle ...

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...

... technical challenges, support critical manufacturing systems, and help create value through ... Our Team The Brunswick IT team partners with mill operations, engineering, process control, and ...

Technical Support Associate

Atlanta, GA · On-site

$70K - $100K/yr

We seek talented, passionate, and committed engineers, technologists, and business leaders to join ... Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed

Technical Support Associate

Atlanta, GA · On-site

$70K - $100K/yr

We seek talented, passionate, and committed engineers, technologists, and business leaders to join ... weekends and holidays if needed • Determine requirements and/or root cause of technical issues by ...

... weekends, and holidays to support our 24/7 operations. How you'll make an impact: * Support ... Working knowledge of programming languages such as SQL, Python, C#, or JavaScript highly valued

New

... programming languages and big data applications, proven problem-solving abilities, and the ... weekends, and holidays to support our 24/7 operations. How you'll make an impact: • Support ...

QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences. How You'll Make an Impact As a QGenda Technical ...

Showing results 41-60

Weekend Technical Support Engineer information

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

How much is the salary of a weekend technical support engineer?

The salary of a weekend technical support engineer typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the company. Part-time weekend roles may offer hourly wages between $15 and $30. Certifications and technical skills can influence earning potential.

What are the most commonly searched types of Technical Support Engineer jobs in Georgia?

The most popular types of Technical Support Engineer jobs in Georgia are:

What are popular job titles related to Weekend Technical Support Engineer jobs in Georgia?

For Weekend Technical Support Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Weekend Technical Support Engineer jobs in Georgia look for?

The top searched job categories for Weekend Technical Support Engineer jobs in Georgia are:

What cities in Georgia are hiring for Weekend Technical Support Engineer jobs?

Cities in Georgia with the most Weekend Technical Support Engineer job openings:

Support Engineer

Kennesaw, GA • On-site

$45K - $60K/yr

Full-time

Re-posted 18 days ago


Job description

Description:

Position Title: Support Engineer

Department: Information Technology

Reports To: Chief Information Officer (CIO)

Location: Acworth, GA (Hybrid/On-site as needed)

Salary Range: $45,000 - 60,000 annually + benefits


Summary

The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.


Key Responsibilities

Provide Tier 1 support for hardware, software, and network issues across the organization.

Respond to and resolve help desk tickets in a timely and professional manner.

Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.

Document support procedures, troubleshooting steps, and knowledge base articles.

Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.

Participate in onboarding and offboarding processes for employees.

Support inventory management and asset tracking for IT equipment.


Preferred Experience

Exposure to ITSM platforms like ManageEngine.

Experience with scripting or automation tools (e.g., PowerShell, Python).

Familiarity with network monitoring or endpoint management tools.

CompTIA Network+

Utilization Breakdown

End-user Support 40%


Documentation 20%

Internal Support Tool Development 20%

Other (training, meetings, etc.) 20%

Performance Evaluation & Incentive Structure

Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.


Requirements:

Required Skills & Qualifications

2+ years of experience in IT support or help desk roles.

Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Familiarity with ticketing systems and remote support tools.

Excellent communication and customer service skills.

Ability to document technical processes clearly and concisely.

CompTIA A+