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Weekend Technical Support Engineer Remote Jobs in Arizona

Outlier AI

OpenClaw Engineer (Remote)

Phoenix, AZ · Remote

Whether you are a passionate orchestration guru or experienced software developer -- we want you to ... Outstanding attention to detail and the ability to provide clear, high-density technical feedback ...

IPG Photonics

Sr Field Service Engineer

Tempe, AZ · On-site +1

Coordinating with the IPG factory technical support team and product engineers, you will ... Provide remote service and visual support as required to ensure optimal product performance

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What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?

AspectWeekend Technical Support Engineer RemoteWeekend Customer Support Specialist Remote
Required CredentialsTechnical certifications (e.g., CompTIA, Cisco), technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical troubleshooting, remote support toolsCustomer interaction, issue resolution via chat or phone
Employer & Industry UsageIT companies, tech support providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, remote troubleshootingCustomer service, communication skills

The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.

What are popular job titles related to Weekend Technical Support Engineer Remote jobs in Arizona? For Weekend Technical Support Engineer Remote jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer Remote jobs in Arizona look for? The top searched job categories for Weekend Technical Support Engineer Remote jobs in Arizona are:
What cities in Arizona are hiring for Weekend Technical Support Engineer Remote jobs? Cities in Arizona with the most Weekend Technical Support Engineer Remote job openings:
Weekend Technical Support Engineer Remote jobs near you
Sr. Palo Alto Engineer | Remote, USA

Sr. Palo Alto Engineer | Remote, USA

Optiv Security, Inc.

Phoenix, AZ • Remote

$103.80K - $142.50K/yr

Full-time

Posted 1 hour ago

Job description

This position will be fully remote and can be hired anywhere in the continental U.S

Our engineers are skilled technical and consultative resources expected to be strong in both technical and soft skills. An engineer must be driven and proactive with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. Establish & maintain productive and respectful relationships with the delivery team, practice management, and client management team.

How you'll make an impact

  • Able to solo deliver or act as "point" for complex projects/requests.

  • Acts as technical escalation point to assist junior engineers.

  • Lead in capacity planning and HW specification recommendation efforts.

  • Lead in all deployment and management activities, connector configuration, custom rule development, workflow configuration and development, and third-party system integration.

  • Lead User Acceptance Testing and bug-related engineering efforts.

  • Provide knowledge transfer and post production support activities as necessary.

  • Effective team communicator.

  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISSA.

  • Obtain and maintain top tier vendor certification and accreditation.

  • Complete administrative project tasks like time and expense entry, status reporting, and project completion reporting.

  • Acts as contributor in Optiv communities for solutions of focus.

  • Develop and maintain runbooks/procedural documentation.

What we're looking for

  • U.S. Citizenship required. This position also requires a CJIS Background Check and Fingerprinting as part of the onboarding process.

  • A current PCNSE certification is required for this role.

  • Hands-on experience implementing Palo Alto, including Prisma Access, Prisma Cloud and optionally Prisma Cortex.

  • Hands on experience with cloud providers specifically AWS, Azure and optionally GCP.

  • Minimum four (3) years of hands-on experience with Palo Alto.

  • Minimum six (5) years of professional Information Security experience in a consulting, vendor or enterprise-level role.

  • InfoSec/Cyber implementation/practical experience.

  • Fully qualified/certified on 1 or more technologies.

  • Experience in a customer facing/consulting capacity.

  • Demonstrated ability to lead junior colleagues.

#LI-TW1

#LI-Remote

What you can expect from Optiv

  • A company committed to our inclusive value through our Employee Resource Groups

  • Work/life balance

  • Professional training resources

  • Creative problem-solving and the ability to tackle unique, complex projects

  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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