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Weekend Software Support Engineer Jobs in New York

MediData

Technical Support Engineer

Woodbridge, NJ · On-site

$79.50 - $106/hr

Manage work requests that describe particular issues, software bugs or customer problems * Develop ... Participate in weekly (and occasional weekend) on‑call rotations for off‑hours important issue ...

New

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

Participate in weekly (and occasional weekend) on-call rotations for off-hours important issues ... Experience with multiple integrated software products/services * Ability to query/modify data using ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

Participate in weekly (and occasional weekend) on-call rotations for off-hours important issues ... Experience with multiple integrated software products/services * Ability to query/modify data using ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Octaura

Platform Support Engineer

New York, NY · On-site

$100K - $150K/yr

We're applying AI, real-time data, and modern software design to asset classes long overlooked by ... Flexibility is a must, as the schedule may include occasional late night or weekend duties. This is ...

Avoca AI

Support Engineer

New York, NY · On-site

$120K - $150K/yr

As a Support Engineer at Avoca, you're the person who makes that moment go well. This is a hands-on ... All core tools and software provided Compensation: The expected base salary for this role is $120 ...

Palantir

Support Engineer

Manhattan, NY · On-site

$70 - $90/hr

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and ... As an IT Support Engineer, you take real pride of our internal ecosystem, from individual ...

New

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to ... Flexibility is a must, as the schedule may include occasional late night or weekend duties. This is ...

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All JobsSoftware Support Engineer JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in New York

Weekend Software Support Engineer information

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the most commonly searched types of Software Support Engineer jobs in New York?

The most popular types of Software Support Engineer jobs in New York are:

What are popular job titles related to Weekend Software Support Engineer jobs in New York?

For Weekend Software Support Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Weekend Software Support Engineer jobs in New York look for?

The top searched job categories for Weekend Software Support Engineer jobs in New York are:

Weekend Software Support Engineer jobs near you
Infographic showing various Weekend Software Support Engineer job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Software Support Technician - Entry Level

Celerant Tech

Iselin, NJ • On-site

Full-time

Re-posted 10 days ago

Job description

Description:

WHO WE ARE: 


Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. 


Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at www.celerant.com.


The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills.



RESPONSIBILITIES:


- Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues. 

- Log all incidents into the department call tracking system as per departmental standards. 

- Assist in the creation of knowledge base articles as they pertain to the present and future environment 

- Work on unresolved issues from evening and weekend shifts. 

- Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc. 

- Support Implementation/Training Team with any customer issues.



SKILL REQUIREMENTS:


- BA or equivalent degree in Computer Science, Information Technology, or related

field.

- Basic SQL knowledge preferred.

- Relational database experience is a plus.







Requirements:

- BA or equivalent degree in Computer Science, Information Technology, or related

field.

- Basic SQL knowledge preferred.

- Relational database experience is a plus.