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Weekend Service Desk Jobs in Reno, NV (NOW HIRING)

Holiday Inn Express Carson

Front Desk Agent

Carson City, NV · On-site

$14 - $17.75/hr

Flexibility - night, weekend, and holiday shifts are all part of the job * You'll have a high ... Experience - ideally you'll have spent at least one year in a front desk or guest service position

Schulte Companies

Front Desk Supervisor

Reno, NV · On-site

$17 - $22/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to ...

Schulte Companies

Front Desk Supervisor

Reno, NV · On-site

$17 - $22/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join ... Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to ...

Schulte

Front Desk Supervisor

Reno, NV · On-site

$17 - $22/hr

SHG is an organization whose success is rooted in its service culture. Our mission is to exude ... Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned to ...

New

European Wax Center

Guest Service Associate

Reno, NV · On-site

$13 - $20/hr

You'll educate guests on our services and products, keep the front desk running smoothly, and help ... weekends included. Part-time and full-time schedules available. WHAT WE OFFER Compensation

European Wax Center

Guest Service Associate

Sparks, NV · On-site

$13 - $20/hr

You'll educate guests on our services and products, keep the front desk running smoothly, and help ... weekends included. Part-time and full-time schedules available. WHAT WE OFFER Compensation

European Wax Center

Guest Service Associate

Reno, NV · On-site

$13 - $20/hr

You'll educate guests on our services and products, keep the front desk running smoothly, and help ... weekends included. Part-time and full-time schedules available. WHAT WE OFFER Compensation

European Wax Center

Guest Service Associate

Reno, NV

$13/hr

You'll educate guests on our services and products, keep the front desk running smoothly, and help ... weekends included. Part-time and full-time schedules available. WHAT WE OFFER Compensation

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Reno, NV

Weekend Service Desk information

See Reno, NV salary details

$8

$20

$37

How much do weekend service desk jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for weekend service desk in Reno, NV is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.75 per hour, depending on experience, location, and employer.

What are Weekend Service Desk jobs?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a Weekend Service Desk professional, and why are they important?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a Weekend Service Desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Reno, NV? The most popular types of Service Desk jobs in Reno, NV are:
What are popular job titles related to Weekend Service Desk jobs in Reno, NV? For Weekend Service Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Weekend Service Desk jobs in Reno, NV look for? The top searched job categories for Weekend Service Desk jobs in Reno, NV are:
Weekend Service Desk jobs near you
Help Desk Technician (62065)

Help Desk Technician (62065)

ADAMS AND ASSOCIATES INC

Reno, NV • On-site

$23.50/hr

Full-time

Posted 26 days ago

Job description

POSITION SUMMARY:

The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT.  This position is primarily responsible for desktop and laptop support for internal staff and is expected to provide exceptional customer service.

This position serves as the primary point of contact for after-hours support on staff computers and end-user systems.

Professional Expectations:

  • Reliable, responsible, and professional demeanor
  • Strong customer service, problem-solving and analytical skills
  • Familiarity with AI tools/systems
  • Excellent verbal and written communications skills to communicate technical guidance and instruction to users on the use of Adams Systems
  • Ability to work under time constraints, including handling several complicated tasks in a relatively short period of time
  • Identify, analyze, research, diagnose and resolve technical problems for Windows based workstations, smartphones, tablets, and printers

RESPONSIBILITIES:

  • Provide helpdesk support for staff computers and peripherals.
  • Perform basic network troubleshooting.
  • Provide computer support in accordance with Adams and Associates IT Standard Operating Procedures (SOPs).
    • Provide support for desktop and laptop hardware, software, printers, and telephony devices.
    • Track, respond to, resolve, and document customer requests and issues in the help desk system (Zendesk).
    • Communicate proactively with end users about the status of help desk requests.
    • Provide backup IT support for Center locations as assigned by IT Management.
  • Provide technical support for projects assigned by IT Management.
  • Coordinate with IT vendors and contractors to troubleshoot issues and maintain the availability and stability of externally managed environments.
  • Travel occasionally to remote locations to support contract transitions, provide backup assistance, or perform IT assessments.
  • Various administrative tasks and other duties as assigned.

Qualifications and Experience:

  • Four-year degree from an accredited institution

OR

  • Two or more years of helpdesk support experience in a professional office environment
  • Experience supporting and maintaining windows-based systems and software
  • Required support experience:
  • Operating Systems:                 Windows 11
  • Desktop Applications:            Microsoft Office, Adobe Acrobat DC
  • Additional helpful experience:
  • Server Applications:                Acumatica, SQL Server
  • Server Administration:           DNS, DHCP, File and Print Shares, Remote Desktop Services
  • User Administration:              Active Directory, MS365
  • SaaS Applications:                    Zendesk, Azure, Microsoft 365, Sophos A/V, Webex, NinjaRMM
  • Network:                                     Meraki, UniFi, Site-to-site VPNs, Client VPNs
  • Security:                                      MFA, Phishing, Encryption, LAPS, BitLocker

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