2

Full Time Amazon It Help Desk Jobs in Reno, NV (NOW HIRING)

IT Manager

Reno, NV

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person . In this role, you'll provide ...

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

This position serves as the first tier of support for the NVHA help desk, responding to incoming calls and tickets and escalating issues to senior IT staff when necessary. Responsibilities include ...

Job Summary This IT Technician V position is located within the Secretary of State's Information ... The incumbent will primarily monitor help desk support calls and email requests, ensuring all ...

New

IT Manager

Reno, NV · Hybrid

$130K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...

IT Manager

Reno, NV · On-site

$130K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

Job Summary The Nevada Department of Taxation is seeking an IT Technician 4 in Las Vegas. IT ... help desk applications configuration as used for change/problem management; principles and ...

IT Support Specialist

CA · On-site

$28 - $40/hr

  • Medical

  • Vision

  • Retirement

... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner • ... senior IT staff or the vendor on complex issues • Provide support for outdoor wireless ...

IT Support Specialist

Norden, CA · On-site

  • Medical

  • Vision

  • Retirement

Serve as the first point of contact for all IT support requests submitted via Zoho Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner Provide hands-on ...

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

Full Time Amazon It Help Desk information

See Reno, NV salary details

$37.4K

$83.5K

$124.1K

How much do full time amazon it help desk jobs pay per year?

As of Aug 15, 2026, the average yearly pay for full time amazon it help desk in Reno, NV is $83,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $99,700.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are popular job titles related to Full Time Amazon It Help Desk jobs in Reno, NV?

For Full Time Amazon It Help Desk jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Full Time Amazon It Help Desk jobs in Reno, NV look for?

The top searched job categories for Full Time Amazon It Help Desk jobs in Reno, NV are:

What cities near Reno, NV are hiring for Full Time Amazon It Help Desk jobs?

Cities near Reno, NV with the most Full Time Amazon It Help Desk job openings:

Infographic showing various Full Time Amazon It Help Desk job openings in Reno, NV as of June 2026, with employment types broken down into 1% As Needed, 13% Full Time, 70% Part Time, 1% Temporary, and 15% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $83,536 per year, or $40.2 per hour.

$95K - $125K/hr

Full-time

Posted 25 days ago


Job description

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

      Qualifications

      • 2+ years of IT support, systems administration, or related technical experience
      • Experience managing help desk or technical support environments
      • Knowledge of networking, systems administration, endpoint support, and troubleshooting
      • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
      • Ability to automate repetitive IT support processes
      • Strong documentation, organization, and communication skills
      • Ability to work effectively in a fast-paced, on-site healthcare environment
      • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
      • HIPAA training/certification required