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Weekend Service Desk Jobs in Utah (NOW HIRING)

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Meet - established customer service satisfaction levels and other operational/customer service ...

Amicis Global

Tech Support

South Jordan, UT · On-site

$20 - $21/hr

South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for ... Under general oversight, provides after-hours and weekend support as needed. * The position ...

K2 Staffing

Summary Our recruitment firm services clients in the United States and we have multiple roles open ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...

PEG

Part-Time Weekend Front Desk Agent

West Jordan, UT · On-site

$13.25 - $16.75/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Answer and direct phone calls, handle guest inquiries, and provide information about hotel services ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Job Summary As an Help Desk III, you will serve as a senior technical resource responsible for ... Manage assigned incidents and service requests from initial escalation through resolution while ...

Smith's Food and Drug

FRONT END/CASHIER

Logan, UT · On-site

$10 - $13.75/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Ability to work weekends on a regular basis, work any shift and work overtime as needed * Ability ...

Smith's Food and Drug

FRONT END/CASHIER

West Jordan, UT · On-site

$11 - $15/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Ability to work weekends on a regular basis, work any shift and work overtime as needed * Ability ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Utah

Weekend Service Desk information

See Utah salary details

$7

$18

$34

How much do weekend service desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend service desk in Utah is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $21.68 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Utah?

The most popular types of Service Desk jobs in Utah are:

What are popular job titles related to Weekend Service Desk jobs in Utah?

For Weekend Service Desk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Utah look for?

The top searched job categories for Weekend Service Desk jobs in Utah are:

What cities in Utah are hiring for Weekend Service Desk jobs?

Cities in Utah with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,383 per year, or $18.5 per hour.

Opportunity for IT Technical Support with Leading Financial Client

Amicis Global

South Jordan, UT • On-site

Contractor

Re-posted 2 days ago

Key responsibilities

  • Answer incoming calls, document issues, and use knowledge bases to resolve technical problems for end users.

  • Provide high-quality technical support related to enterprise software and hardware, including diagnosis, troubleshooting, and resolution of incidents.

  • Assist with the installation, modification, and repair of computer hardware and software, and support end-user computing needs in a fast-paced environment.

Job description

The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and 
 
Title: IT Customer Support
Location: South Jordan, UT/ Columbus, OH 
Duration: 6-12 Months
 
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Responsible for high-quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment**
Please let me know if you are interested in hearing more about this position.  Also, feel free to forward this position to someone that you feel might be interested.  Time is generally of the essence, so please respond as soon as you can.  Thank you.
 
Best Regards,
Scott Solanki
Email - ssolanki@veteranssourcinggroup.com
Direct - 551-362-8306