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Weekend Remote Chat Moderator Jobs (NOW HIRING)

Remote Customer Service Representative

$16.50 - $22.25/hr

What You'll Do: โ€ข Provide phone-based and chat support to student customers โ€ข Troubleshoot ... and weekend hours are most available โ€ข Top performers may be invited to continue in future ...

New

... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

... Weekend Day Multiple Openings - Apply Today Start Your Leadership Career-From Home Ready to take ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

Virtual Receptionist (Remote)

$16 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a professional manner * Manage ... Willingness to work flexible hours, including weekends (if needed) Nice-to-Have * Experience with ...

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Weekend Remote Chat Moderator information

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$13

$30

$53

How much do weekend remote chat moderator jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for weekend remote chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Weekend Remote Chat Moderator vs Weekend Remote Customer Support Agent?

AspectWeekend Remote Chat ModeratorWeekend Remote Customer Support Agent
CredentialsBasic communication skills, sometimes prior moderation experienceCustomer service skills, sometimes technical knowledge
Work EnvironmentOnline chat platforms, social media, forumsOnline chat, email, phone support
Industry UsageSocial media, gaming, community sitesRetail, tech, service industries
Search/Comparison IntentModeration, community managementCustomer service, support roles

Weekend Remote Chat Moderators focus on managing online communities and ensuring appropriate content during weekends, while Weekend Remote Customer Support Agents handle customer inquiries and issues. Both roles require strong communication skills and are performed remotely, but they serve different functions within online service environments.

More about Weekend Remote Chat Moderator jobs
What cities are hiring for Weekend Remote Chat Moderator jobs? Cities with the most Weekend Remote Chat Moderator job openings:
What states have the most Weekend Remote Chat Moderator jobs? States with the most job openings for Weekend Remote Chat Moderator jobs include:
Infographic showing various Weekend Remote Chat Moderator job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

MSCCN

Hampton, VA โ€ข On-site, Remote

$17/hr

Full-time

Posted 6 days ago


Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the August new hire class.

This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.
Key Tasks
  • Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies
  • Make outbound calls as necessary based on business needs
  • Resolve or escalate customer inquires in a timely manner
  • Encourage use of electronic communication with customers
  • Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system
  • Follow SOPs and policies
  • Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.
  • Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support
  • Use frequently asked questions (FAQs) and help look up and provide information to inquiries
  • Utilize departmental knowledge bases and training material to answer customer inquiries
  • Maintain up-to-date knowledge of policies and procedures as applicable
  • Adhere to published schedule according to attendance guidelines
  • May be required to work some weekends and holidays
  • Perform other duties as assigned

#LI-Remote
Additional Qualifications/Responsibilities
Qualifications and Skills
Education: Degree preferred, high school diploma or GED required
Experience: 3 years customer service or contact center experience
Skills and Abilities:
  • Be able to read and speak English clearly, professionally and fluently
  • Listening and human relations skills
  • Have the ability to organize simultaneous tasks for individual assignments and understand the process or workflow of each inquiry resolution
  • Typing and writing abilities To respond appropriately to changing situations
  • Ability to work as a team member

Pay Rate: $17 / Hr
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Rotational shifts: Yes