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Weekend Remote Chat Moderator Jobs in Michigan (NOW HIRING)

Customer Care Specialist

Southfield, MI · On-site +1

$21 - $25/hr

Providing technical assistance through Phone, Email, SMS and Chat inquiries. * Responding to ... Availability to work weekends and support flexible schedules to support customers 365 days of the ...

Weekend Remote Chat Moderator information

What is the difference between Weekend Remote Chat Moderator vs Weekend Remote Customer Support Agent?

AspectWeekend Remote Chat ModeratorWeekend Remote Customer Support Agent
CredentialsBasic communication skills, sometimes prior moderation experienceCustomer service skills, sometimes technical knowledge
Work EnvironmentOnline chat platforms, social media, forumsOnline chat, email, phone support
Industry UsageSocial media, gaming, community sitesRetail, tech, service industries
Search/Comparison IntentModeration, community managementCustomer service, support roles

Weekend Remote Chat Moderators focus on managing online communities and ensuring appropriate content during weekends, while Weekend Remote Customer Support Agents handle customer inquiries and issues. Both roles require strong communication skills and are performed remotely, but they serve different functions within online service environments.

What are popular job titles related to Weekend Remote Chat Moderator jobs in Michigan? For Weekend Remote Chat Moderator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Chat Moderator jobs in Michigan look for? The top searched job categories for Weekend Remote Chat Moderator jobs in Michigan are:
What cities in Michigan are hiring for Weekend Remote Chat Moderator jobs? Cities in Michigan with the most Weekend Remote Chat Moderator job openings:
Infographic showing various Weekend Remote Chat Moderator job openings in Michigan as of June 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 100% Remote job distribution.
BDC Representative (Remote)

BDC Representative (Remote)

Freedom Motors USA

Battle Creek, MI • Remote

$25/hr

Full-time

Posted 3 days ago


Job description

Who We Are:
Redefining mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we dont just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives.
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 6580 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.
What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.
What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.
Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.