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Chat Moderator Jobs (NOW HIRING)

Rebag

Livestream Moderator

New York, NY · On-site

$30 - $35/hr

The Role's Core Values As a Livestream Moderator, you'll be the engine running smoothly behind the ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

Rebag

Livestream Moderator

New York, NY

$30 - $35/hr

The Role's Core Values As a Livestream Moderator, you'll be the engine running smoothly behind the ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

Gravity Media

Jr TOC Operator

Seattle, WA · On-site

$26.44 - $28.84/hr

... chat moderator assignment. * Monitoring of all transmission equipment and software, escalating faults accordingly. * Perform first-level metadata and event logging (descriptive metadata) for live ...

Truist

Live Event Production & AV Moderator

Atlanta, GA · On-site

... AV Moderator who can operate with confidence in executive environments and deliver high-quality ... Manage chat, Q&A, presenter transitions, and audience controls * Run practice sessions, schedule ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters prior to their sessions to ensure they are set up for success. * Monitor chat, Q&A, and technical ...

AXNT co

Live Selling Streamer

Houston, TX · On-site

$25 - $50/hr

Monitor chat interactions during live streams to ensure a positive environment. * When not streaming, operating the moderator role, or packing, data entry. * The ability to lift 30-50 lbs of ...

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Chat Moderator information

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$13

$30

$53

How much do chat moderator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What are the main challenges a Chat Moderator typically faces on the job?

One of the main challenges for Chat Moderators is handling high volumes of messages while maintaining a respectful and welcoming environment. Moderators must quickly identify and address inappropriate content, spam, and disruptive behaviors, often making decisions in real time. Additionally, balancing enforcement of rules with empathetic communication can be demanding, especially in emotionally charged situations. Team communication and regular coordination with supervisors or other moderators are key to ensuring consistency and fairness across the platform. Over time, moderators develop valuable skills in conflict management and digital community engagement, which can support future career growth in community management or customer support roles.

What are the key skills and qualifications needed to thrive in the Chat Moderator position, and why are they important?

To thrive as a Chat Moderator, you need strong communication skills, attention to detail, and a keen understanding of community guidelines or platform policies. Familiarity with chat moderation tools, content management systems, and automated filtering software is often required, though formal certifications are not typically necessary. Emotional intelligence, conflict resolution, and quick decision-making are valuable soft skills in this role. These skills ensure a safe, positive, and engaging online environment for all community members.

What is a Chat Moderator job?

A Chat Moderator is responsible for monitoring online conversations to ensure they follow community guidelines. They review user-generated content, remove inappropriate messages, and enforce platform rules. Moderators also engage with users, answer questions, and help maintain a positive and safe online environment. This role is essential for preventing spam, harassment, and other violations that could disrupt the community.

More about Chat Moderator jobs
What cities are hiring for Chat Moderator jobs? Cities with the most Chat Moderator job openings:
What are the most commonly searched types of Chat Moderator jobs? The most popular types of Chat Moderator jobs are:
What states have the most Chat Moderator jobs? States with the most job openings for Chat Moderator jobs include:
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Chat Moderator jobs near you
Infographic showing various Chat Moderator job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Livestream Moderator (TikTok Shop)

SuperOrdinary Talent LLC

Beverly Hills, CA • On-site

Full-time

Re-posted 7 days ago

Job description

TikTok Live Stream Moderator 
Location: Beverly Hill, California 
Job Type: Full-Time / Part-Time 
About SuperOrdinary 
At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections.
We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. harnessing the power of short video, livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.
Job Overview: 
We are seeking a proactive and attentive TikTok Live Stream Moderator to support our live selling sessions. The moderator will ensure a smooth and positive live shopping experience by managing interactions, maintaining community standards, and assisting our hosts during live streams. 
Key Responsibilities: 
  • Monitor live chat during TikTok selling sessions to ensure a positive, respectful, and engaging environment.  
  • Engage with viewers by pinning comments, highlighting questions, and encouraging participation.  
  • Assist the host by managing questions, comments, and any technical issues that arise during the live broadcast. 
  • Enforce community guidelines and TikTok policies to prevent spam, inappropriate content, or disruptive behavior. 
  • Filter and report inappropriate comments or behavior to the relevant teams promptly.  
  • Coordinate with the marketing and host teams to facilitate smooth live sessions.  
  • Track viewer engagement and provide feedback for future live stream improvements.  
  • Help manage inventory questions or issues related to products being showcased.  
  • Stay updated on new TikTok features and best practices for live selling. 

Qualifications: 
  • Prior experience in live chat moderation, social media management, or customer service preferred.  
  • Excellent communication and interpersonal skills.  
  • Strong understanding of TikTok platform features and live streaming environment.  
  • Ability to remain professional, patient, and attentive during live sessions.  
  • Good problem-solving skills and quick decision-making.  
  • Detail-oriented with the ability to multitask effectively. 

Preferred Skills: 
  • Knowledge of e-commerce and live selling environments.  
  • Experience working with fast-paced digital content.  
  • Multilingual abilities are a plus.  
  • Passion for social media trends and online community building. 

Compensation & Benefits: 
  • Compensation: $25 - $30 per hour 
  • Flexible working hours aligned with live session schedules.  
  • Opportunity to be part of a growing, innovative brand.  
  • Collaborative team environment focused on creativity and engagement. 

Join Super Ordinary USA as a TikTok Live Stream Moderator and help us create seamless, enjoyable shopping experiences for our community! 

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