Seattle, WA · On-site
$26.44 - $28.84/hr
... chat moderator assignment. * Monitoring of all transmission equipment and software, escalating faults accordingly. * Perform first-level metadata and event logging (descriptive metadata) for live ...
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Seattle, WA · On-site
$26.44 - $28.84/hr
... chat moderator assignment. * Monitoring of all transmission equipment and software, escalating faults accordingly. * Perform first-level metadata and event logging (descriptive metadata) for live ...
$15.87 - $19.97
16% of jobs
$24.07 is the 25th percentile. Wages below this are outliers.
$19.97 - $24.07
9% of jobs
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21% of jobs
The median wage is $29.35 / hr.
$28.18 - $32.28
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$38.95 is the 75th percentile. Wages above this are outliers.
$36.38 - $40.49
8% of jobs
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3% of jobs
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2% of jobs
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7% of jobs
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$61
One of the main challenges for Chat Moderators is handling high volumes of messages while maintaining a respectful and welcoming environment. Moderators must quickly identify and address inappropriate content, spam, and disruptive behaviors, often making decisions in real time. Additionally, balancing enforcement of rules with empathetic communication can be demanding, especially in emotionally charged situations. Team communication and regular coordination with supervisors or other moderators are key to ensuring consistency and fairness across the platform. Over time, moderators develop valuable skills in conflict management and digital community engagement, which can support future career growth in community management or customer support roles.
To thrive as a Chat Moderator, you need strong communication skills, attention to detail, and a keen understanding of community guidelines or platform policies. Familiarity with chat moderation tools, content management systems, and automated filtering software is often required, though formal certifications are not typically necessary. Emotional intelligence, conflict resolution, and quick decision-making are valuable soft skills in this role. These skills ensure a safe, positive, and engaging online environment for all community members.
A Chat Moderator is responsible for monitoring online conversations to ensure they follow community guidelines. They review user-generated content, remove inappropriate messages, and enforce platform rules. Moderators also engage with users, answer questions, and help maintain a positive and safe online environment. This role is essential for preventing spam, harassment, and other violations that could disrupt the community.
Job title: Jr. TOC Operator (Temporary) / Des Moines, Washington
Our Company
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We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
We are looking for a Jr. TOC Operator to join our team to ensure broadcast quality and
connectivity is maintained to the highest operational level. As a key member of the production team, they will provide critical responses in a dynamic broadcasting environment, working as part of a high performing Global team in a collaborative manner. The Jr. TOC Operator will work with the wider Engineering and Operations team using the very latest technology managing platform channels, ensuring the correct ad insertion rotation and QC’ing the distribution paths for remote partners across a cloud-based infrastructure.
The ideal candidate will need to be a clear and confident communicator, be able to adapt
quickly to on-air changes and remain calm under pressure. Their aim will be to ensure the highest quality visual presentation that informs and inspires viewers and audiences from all around the world. An ability to focus and maintain concentration while being flexible to problem solve is key.
In this role, the Jr. TOC Operator will be an integral part of the organization’s TOC team, and they will work under the guidance of the TOC Lead. The position is based in the Greater Seattle Area. The position may require international travel on occasion.
The successful candidate will be assigned to Project Stryker, the Remote Broadcast Center owned and operated by Riot Games. They will work across the Riot Games’ Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. The Jr. TOC Operator will be working with the latest technology in the most advanced Remote Broadcast Center in the World.
This is temporary role and will start as soon as a qualified candidate is identified and is expected to last until approximately *6 months until December 2026.
What you’ll be responsible for
This role is for you if
Required Qualifications:
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Advertising and public relations services
1 - 10 Employees
Clearwater, FL, US
2014
