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The Chat Shop Jobs (NOW HIRING)

Drybar Shops

Drybar Shops

Phoenix, AZ

$16.50 - $21.50/hr

Being a liason between the clients on the phone and our shops by communicating via a chat system. * Making outbound calls to clients. * Making appointments for customers using the "Booker" booking ...

Driveway

Customer Service Agent - Shop

Dallas, TX · On-site

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... through chat, phone, and email * Single point of contact for the customer throughout the ...

Lithia

Customer Service Agent - Shop

Dallas, TX

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... through chat, phone, and email * Single point of contact for the customer throughout the ...

Lithia Motors

Customer Service Agent - Shop

Dallas, TX · On-site

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... through chat, phone, and email * Single point of contact for the customer throughout the ...

Driveway

Customer Service Agent - Shop

Dallas, TX

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... through chat, phone, and email * Single point of contact for the customer throughout the ...

Drybar Shops

Drybar Shops

King Of Prussia, PA

$14.75 - $19.25/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

Drybar Shops

Drybar Shops

Philadelphia, PA

$14.50 - $19/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Center City Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

Drybar Shops

Ardmore, PA

$14.75 - $19.25/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Ardmore Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

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All JobsThe Chat Shop Jobs

The Chat Shop information

See salary details

$8

$16

$27

How much do the chat shop jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for the chat shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between The Chat Shop vs Customer Service Representative?

AspectThe Chat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, online chat and messaging platformsTypically in-office or remote, handling customer inquiries via phone, email, or chat
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, finance, and various service sectors
Common Search/ComparisonYesYes

The Chat Shop and Customer Service Representative roles both involve assisting customers, often require similar skills, and are used across various industries. The main difference lies in the work environment: The Chat Shop primarily offers remote online chat positions, while Customer Service Representatives may work in-office or remotely handling multiple communication channels. Both roles are essential for customer support and share overlapping responsibilities, but The Chat Shop specializes in digital chat support for online brands.

What are some common challenges faced by live chat agents at The Chat Shop, and how can they be addressed?

Live chat agents at The Chat Shop often navigate multiple conversations simultaneously, which requires strong multitasking and time management skills. A common challenge is maintaining high-quality, personalized responses while handling a fast-paced chat queue. Agents can overcome this by utilizing structured templates, actively listening to customers, and regularly reviewing training materials. Support from team leads and ongoing coaching also play a crucial role in helping agents manage stress and improve their performance.

What is The Chat Shop and what do they do?

The Chat Shop is a company that specializes in providing live chat outsourcing services for businesses. They help companies engage website visitors in real time, offering customer support, lead generation, and sales assistance through expertly trained chat agents. By partnering with The Chat Shop, businesses can improve customer satisfaction, increase conversions, and provide 24/7 support without having to manage their own in-house chat team.

What are the key skills and qualifications needed to thrive as a Chat Agent at The Chat Shop, and why are they important?

To thrive as a Chat Agent at The Chat Shop, you need excellent written communication skills, fast and accurate typing, and strong problem-solving abilities, often supported by prior customer service experience. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help agents stand out. These skills ensure high-quality customer interactions, efficient issue resolution, and contribute to customer satisfaction and retention.
More about The Chat Shop jobs
What cities are hiring for The Chat Shop jobs? Cities with the most The Chat Shop job openings:
What states have the most The Chat Shop jobs? States with the most job openings for The Chat Shop jobs include:
What job categories do people searching The Chat Shop jobs look for? The top searched job categories for The Chat Shop jobs are:
The Chat Shop jobs near you
Infographic showing various The Chat Shop job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 5% Full Time, 90% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.
Sales Representative - Appliance Sales Major Appliances

Sales Representative - Appliance Sales Major Appliances

NFM, Inc.

Des Moines, IA • On-site

$75K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.
Pay Range: $75,000 - 125,000 annually (100% Commission)
Job Description: Your Piece of the Puzzle
This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home that they love. As NFM's Sales Representative, you will provide world class service to NFM customers by using Ten Steps of the Sales and performing the following duties.
Job Duties: A Day in the Life

  • Monitor Constantly circulate the sales floor and greet customers in a timely manner. Avoid "grouping" or other behaviors that prevent effective greetings
  • Manage Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution
  • Plan Maximize the sales process. Achieve all sales targets and goals as assigned by the Sales Manager, including sales volume, gross margin%, add-on sales and returned merchandise
  • Assist Use all existing tools, such as catalogs, internet, workshops, etc. to acquire expert knowledge of the assigned product lines
  • Collaborate Support the department's management staff. Demonstrate teamwork at all times with all NFM work groups
Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.
Qualifications: Can You Check These Boxes?
  • High School Diploma or GED preferred
  • Excellent communication skills
  • Professional, neat and clean-cut appearance
  • High degree of self-motivation and project positive attitude
  • Customer centric and enjoys serving others
  • Ability to establish rapport and develop trust with customers
  • Ability to enter data quickly and accurately
  • Ability to use MS Office applications and navigate the internet
  • English/Spanish bilingual speakers preferred
  • Pre-employment screening includes, but isn't limited to, criminal background check
Benefits: What's in It for You?
As a full-time member of our NFM Family, you will enjoy:
  • Same day pay - access to your earned pay on-demand, when you need it the most
  • Competitive pay - generous annual increases up to 7%
  • Inclusive culture - Because everyone who works or shops at NFM should feel right at home
  • Health, dental, vision, life Insurance, short and long term disability
  • Paid holidays (upon hire) and paid time off (after 90 days)
  • Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
  • Virtual and in-person career development opportunities at all levels
  • Paid community volunteer opportunities
  • Tuition Reimbursement
  • You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer

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