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The Chat Shop Jobs (NOW HIRING)

Jenson USA

Bike Shop Sales Associate

Corona, CA · On-site

$18/hr

Our Retail Team is the primary link between Jenson USA and our customers. You can expect an easy ... Answers incoming customer inquiries through chat, email, and phone as needed. * Ability to lift ...

See's Candy Shops, Inc.

Sr. Candy Concierge

Carson, CA · On-site

$22 - $25/hr

See's is a leader in the confectionery industry with over 250 retail shops across the USA, a ... Deliver exceptional customer service via phone, email, chat, and text, aligned with See's Core ...

Drybar Shops

Drybar Ardmore Ambassador

Ardmore, PA

$14.50 - $18.50/hr

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar Ardmore Ambassador Reports to: Shop Manager Job Summary: The Drybar ...

Drybar Shops

Drybar Ambassador

King Of Prussia, PA · On-site

Whether you're looking for your next role or just curious about what's new, now's the perfect time to chat! Job Title: Drybar King of Prussia Ambassador Reports to: Shop Manager Job Summary: The ...

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That ... to chat. Come join us in our quest to keep local retail not just alive, but thriving! About the ...

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That ... to chat. Come join us in our quest to keep local retail not just alive, but thriving! About the ...

Rymark Inc

Generator repair mechanic

Mesa, AZ · On-site

$15 - $24/hr

Small mom and pop shop that has an easy going atmosphere. Must have your own tools. Pay range is ... Closed the week between christmas and new year full pay. Please send your resume and lets chat.

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All JobsThe Chat Shop Jobs

The Chat Shop information

See salary details

$8

$16

$27

How much do the chat shop jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for the chat shop in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between The Chat Shop vs Customer Service Representative?

AspectThe Chat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, online chat and messaging platformsTypically in-office or remote, handling customer inquiries via phone, email, or chat
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, finance, and various service sectors
Common Search/ComparisonYesYes

The Chat Shop and Customer Service Representative roles both involve assisting customers, often require similar skills, and are used across various industries. The main difference lies in the work environment: The Chat Shop primarily offers remote online chat positions, while Customer Service Representatives may work in-office or remotely handling multiple communication channels. Both roles are essential for customer support and share overlapping responsibilities, but The Chat Shop specializes in digital chat support for online brands.

What are some common challenges faced by live chat agents at The Chat Shop, and how can they be addressed?

Live chat agents at The Chat Shop often navigate multiple conversations simultaneously, which requires strong multitasking and time management skills. A common challenge is maintaining high-quality, personalized responses while handling a fast-paced chat queue. Agents can overcome this by utilizing structured templates, actively listening to customers, and regularly reviewing training materials. Support from team leads and ongoing coaching also play a crucial role in helping agents manage stress and improve their performance.

What is The Chat Shop and what do they do?

The Chat Shop is a company that specializes in providing live chat outsourcing services for businesses. They help companies engage website visitors in real time, offering customer support, lead generation, and sales assistance through expertly trained chat agents. By partnering with The Chat Shop, businesses can improve customer satisfaction, increase conversions, and provide 24/7 support without having to manage their own in-house chat team.

What are the key skills and qualifications needed to thrive as a Chat Agent at The Chat Shop, and why are they important?

To thrive as a Chat Agent at The Chat Shop, you need excellent written communication skills, fast and accurate typing, and strong problem-solving abilities, often supported by prior customer service experience. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help agents stand out. These skills ensure high-quality customer interactions, efficient issue resolution, and contribute to customer satisfaction and retention.
More about The Chat Shop jobs
What cities are hiring for The Chat Shop jobs? Cities with the most The Chat Shop job openings:
What states have the most The Chat Shop jobs? States with the most job openings for The Chat Shop jobs include:
What job categories do people searching The Chat Shop jobs look for? The top searched job categories for The Chat Shop jobs are:
The Chat Shop jobs near you
Infographic showing various The Chat Shop job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 5% Full Time, 90% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,588 per year, or $16.6 per hour.
Bike Shop Sales Associate

Bike Shop Sales Associate

Jenson USA

Corona, CA • On-site

$18/hr

Part-time

Posted 5 days ago

Job description

Title: Bike Shop Sales Associate
Location: Corona Bike Shop
Reports To: Retail Sales Manager
Hours Required: Part-time, Non-Exempt
Schedule: Weekends Required, 25 - 30 hours per week
Compensation: $18 per hour
The Job
Located in Corona, we are a retailer of all things bike - mountain, road, e-bike, you name it. Our product offering makes for a unique work environment. Our Retail Team is the primary link between Jenson USA and our customers. You can expect an easy-going, welcoming and flexible atmosphere with good people.
Applicants for this position should have a strong interest and passion for bicycles, as well as prior sales experience inside the bicycle or lifestyle industry or expertise from a similar industry. Jenson USA maintains retail-focused operating hours; Saturday/Sunday work will be regularly scheduled.
Check out who we are here: jensonusa.com
Essential Duties and Responsibilities
Sales and Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide advice on bike selection, sizing, and accessories.
  • Demonstrate in-depth knowledge of various bicycle types, brands, and features.
  • Assist customers in test rides and help them make informed purchase decisions.
  • Process sales transactions accurately and efficiently.

Inventory Management:
  • Keep track of inventory levels and assist in restocking shelves.
  • Monitor product trends and recommend adjustments to the product mix.
  • Assist in receiving and organizing new merchandise transfers from main warehouse.

Store Maintenance:
  • Maintain a clean and organized sales floor and service area. This includes dusting, sweeping, mopping and cleaning bathrooms.
  • Ensure that all tools and equipment are in good working order.
  • Collaborate with team members to create an inviting and customer-friendly atmosphere.

Customer Education:
  • Educate customers on proper bike maintenance and care.
  • Offer tips and advice on cycling safety and best practices.

Other:
  • Answers incoming customer inquiries through chat, email, and phone as needed.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to work an 8-hour shift on feet.
  • Other duties and special projects as the business needs require.

Qualifications
  • High School Diploma or GED equivalent
  • Cycling background and passion
  • Strong verbal and written communication skills
  • Basic arithmetic skills for cash handling.
  • Energetic, enthusiastic, positive attitude
  • Tech savvy skills include Microsoft Office and POS system
  • The ability to work under pressure
  • Results oriented with the ability to prioritize and handle multiple tasks

Skills/Abilities
  • Adaptability - Demonstrates flexibility with change.
  • Organization - Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
  • Proactive Anticipation of Needs - Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
  • Communication - Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
  • Service Oriented - Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
  • Team Player - Works as a competent member of the team, willing to provide back-up support for others.
  • Computer/Technical Savvy - Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
  • Judgement - Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
  • Initiative - Works effectively while asking for direction when needed.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.
Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Rev. 10/14/2024

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