Are you a friendly, self-motivated professional with strong attention to detail? Join the Good Shepherd team as a Receptionist and make a meaningful impact every day. In this role, you’ll serve as the first point of contact for residents, families, and visitors—creating a welcoming environment while providing essential support across the organization. In addition to joining an excellent team, Good Shepherd offers a collaborative workplace and a competitive benefits package to employees.
Receptionist Responsibilities
Deliver exceptional customer service to residents, staff, and visitors
Monitor the front lobby and manage incoming phone calls in a professional and timely manner
Greet and direct guests, vendors, residents, families, and employees with warmth and professionalism
Provide administrative and clerical support to various departments as needed
Maintain the cash box and accurately record resident trust account transactions
Receptionist Benefits
Generous Paid Time Off
Earned Safe & Sick Time Off
FREE Option for Health, Dental, Vision & Life Insurance for Employee
Pay-In-Lieu of Benefits for Extra $4 per Hour (Eligibility Requirements Apply)
401K with Company Match
Employee Referral Bonus
Tuition Reimbursement & Scholarship Opportunities
Receptionist Qualifications
High school diploma or equivalent required
Previous customer service, receptionist, administrative or office experience preferred
Experience in healthcare, senior living or long term care setting preferred
Basic computer proficiency and keyboarding skills required
Strong verbal and written communication skills required
Strong organizational skills with the ability to prioritize multiple tasks and manage interruptions required
Keywords: Clerical, Skilled Nursing Facility, SNF, Nursing Home, NH, Secretary, Secretarial, Administrative, Reception, Receptionist