Weekend Library Jobs in Monroe, NC (NOW HIRING)

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The BGEA Information Technology (IT) department consists of the following areas: Operations (networking/routing, servers, storage, security cameras, telephony), Service Desk (end-user hardware and software management/support, event support, general IT assistance), Cybersecurity (threat defense, monitoring/analysis, awareness, and compliance), Enterprise Solutions (application and web development, data visualization, report writing, database management), and Enterprise Solutions Support (Donor/CRM, Financial, HR, and other ERP type solutions support).  The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability.

Job Summary – The Library Systems Specialist is responsible for providing technical, audio, video, lighting, and automation support for public-facing and internal systems.  Duties include daily start-up and hand-off inspections for exhibits, maintenance and troubleshooting of equipment, and engaging vendors as needed.  Works in conjunction with Service Desk and Operations team members to provide technical support for all users with special emphasis on Library staff.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Performs daily start-up procedures and inspections of all Library exhibit-related equipment, facilitating a professional, informative, and captivating experience for visitors
• Provides reliable and timely telephone and on-site support of exhibit systems, workstations, phones, printers/copiers, and mobile devices in a network environment
• Maintains accurate inventory records and supply of spare parts and consumables
• Performs low-level preventative maintenance and repairs on Library exhibit equipment
• Documents procedures for specific tasks, such as installation of hardware and software
• Supports point-of-sale systems for Library food service and retail operations
• Acts as IT liaison with Library management staff as able; notifies or engages IT management when appropriate

Marginal Duties and Responsibilities

• Instructs users on basic application and personal productivity functions
• Completes special projects and tasks in the agreed upon timeframe and quality manner
• Keeps appraised new technology; makes quality recommendations for upgrades
• Other duties as assigned

Job Specifications

Skills and Knowledge

• 5+ years’ experience supporting technology in an audio/video environment
• Expert in projection systems, audio/video servers, and lighting systems
• Proficient in automated control systems such as Crestron, Alcorn McBride, Beckhoff, or similar
• Competent with Microsoft Windows and Microsoft Office
• Familiarity with pneumatic and animatronic systems
• Familiarity with Service Desk ticketing and inventory tools

Physical/Mental Demands

• Desire to contribute in a progressive IT department
• Must be able to quickly establish rapport with non-technical people
• Self-starter who has ability to prioritize tasks and stay organized
• Excellent oral and written communication skills
• Must make details a high priority
• Enjoy talking to people and putting them at ease
• Ability to work extended or weekend hours as needed for some projects or events
• Ability to work productively despite frequent interruptions
• Consistently demonstrates a high level of integrity and professionalism

Working Conditions

• Work is typically performed in conventional office and technology environments
• Duties involve working closely with others, under pressure, and through interruptions
• Some domestic travel may be required

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in