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Weekend Help Desk Jobs in Reston, VA (NOW HIRING)

Veredus - DC

Teir 1 Help Desk

Herndon, VA

$20.50 - $27.75/hr

The Service Desk provides 7x24x365 support including weekends and holidays. Roles and ... Document and submit problem resolutions to the knowledge database in order to assist other Help ...

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

TIAG

Help Desk Technician

Fort Belvoir, VA · On-site

$22.50 - $30.50/hr

TIAG is now hiring a Help Desk Associate to join our team at Fort Belvoir, supporting the A.T. Augusta Military Medical Center (Formerly known as Fort Belvoir Community Hospital). This position ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

They are seeking a Help Desk Analyst to provide support for both internal and external customers by addressing issues related to computer systems, software, and hardware, while managing incidents and ...

JCS Solutions LLC

Help Desk Specialist

Arlington, VA · On-site

Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and serve ...

Trace Systems

Help Desk Specialist

Washington, DC · On-site

$48K - $51K/yr

Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities Requisition Type: Pipeline effort for anticipation of position coming in near future. Join our dynamic team ...

NVR Inc

Help Desk Technician

Reston, VA

$20.75 - $28.25/hr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team to support the software and hardware needs of NVR. In this position, you will provide Tier 1 ...

NuAxis LLC

Help Desk Specialist

Falls Church, VA

We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic technical or administrative issues. The role focuses on the rapid resolution of access issues and initial ...

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All JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Reston, VA

Weekend Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do weekend help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for weekend help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Reston, VA? The most popular types of Help Desk jobs in Reston, VA are:
What are popular job titles related to Weekend Help Desk jobs in Reston, VA? For Weekend Help Desk jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Reston, VA look for? The top searched job categories for Weekend Help Desk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Weekend Help Desk jobs? Cities near Reston, VA with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Reston, VA as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Help Desk Analyst

Geospatial And Cloud Analytics Inc

Quantico, VA

$42K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.
Responsibilities:

- Provide technical support and troubleshooting assistance to end-users
- Initiate and resolves service request/problem incidents
- Install, configure, and maintain computer hardware and software
- Assist with the setup and maintenance of user accounts and permissions
- Works with system administrators and developers to ensure services/incidents are completed
- Document all support activities and resolutions in the ticketing system
- Follow standard operating procedures for incident management and escalation
- Provides an outstanding customer service experience in a variety of circumstances across all organizational levels
Requirements:

- Proven experience as a Help Desk Analyst or Customer Service Support
- Strong knowledge of Windows operating systems and desktop support
- Ability to diagnose and resolve hardware and software issues
- Excellent problem-solving skills and attention to detail
- Active Directory experience preferred
- DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
- Inteirm Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program
If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!