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Weekend Help Desk Jobs in Reston, VA (NOW HIRING)

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist Position Overview: is seeking a Help Desk Specialist to provide hands-on IT support for AF/A10 users in a fast-paced, mission-focused environment. In this role, you will serve as ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist - Top Secret (TS) with SCI eligibility Position Overview: S2Technologies is seeking a Help Desk Specialist to provide hands‑on IT support for AF/A10 users in a fast‑paced ...

Integral

Help Desk Manager

Tysons, VA · On-site

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities * Plan ...

Stanley Martin Homes

Help Desk Manager

Reston, VA · On-site

This role oversees help desk operations, service delivery, support staff performance, escalation management, and support process discipline while ensuring the team operates within enterprise ...

VivSoft Technologies

Help Desk Analyst

Herndon, VA · Remote

$21 - $28.75/hr

Help Desk Analyst Location: Remote, USA Clearance: Public Trust Type: Full Time, W2 Citizenship: U.S. Citizen About the Company We are a mission-driven technology company specializing in Cloud ...

Integral

Help Desk Manager

Tysons Corner, VA · On-site

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). * Plan and implement the ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

E Logic

Help Desk Manager

Washington, DC · On-site

$50K/yr

E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$23 - $31/hr

Overview We are seeking a help desk professional with hands-on experience working in a PC LAN/WAN environment supporting users with complex problems. This position is fast-paced and requires ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$55K - $60K/yr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At NVR, our technology teams are at the forefront of innovation, delivering advanced tools and solutions ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

CACI International, Inc.

Help Desk Analyst

Alexandria, VA · On-site

$86K - $181K/yr

Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel:

CSA Global LLC

Help Desk Manager

Washington, DC · On-site

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

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Weekend Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do weekend help desk jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for weekend help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are Weekend Help Desk jobs?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a Weekend Help Desk professional, and why are they important?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the typical challenges faced by a Weekend Help Desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.
What are the most commonly searched types of Help Desk jobs in Reston, VA? The most popular types of Help Desk jobs in Reston, VA are:
What are popular job titles related to Weekend Help Desk jobs in Reston, VA? For Weekend Help Desk jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Weekend Help Desk jobs in Reston, VA look for? The top searched job categories for Weekend Help Desk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Weekend Help Desk jobs? Cities near Reston, VA with the most Weekend Help Desk job openings:
Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Reston, VA as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.
Help Desk Specialist

Help Desk Specialist

S2Technologies

Washington, DC • On-site

$69K - $95K/yr

Full-time

Posted 27 days ago

Job description

Position Title: Help Desk Specialist
Position Overview:
is seeking a Help Desk Specialist to provide hands-on IT support for AF/A10 users in a fast-paced, mission-focused environment. In this role, you will serve as the primary technical resource for troubleshooting workstations, network, and application issues; supporting cybersecurity and systems compliance; maintaining SharePoint and web content; and managing telecommunications, VTC systems, and IT assets. This position is ideal for a detail-oriented IT professional with strong customer service skills and experience supporting secure DoD environments.
Position Responsibilities:
  • Serve as the primary point of contact for end-user IT support, resolving daily help desk requests. • Manage, track, and document all help desk inquiries in accordance with AF/A10 reporting requirements, maintaining a comprehensive ticket log and providing trend analysis. • Coordinate with the Communications Squadron to support system and network administration, configuration control, and system updates. • Support cybersecurity and information assurance as the Cybersecurity Liaison (CSL), ensuring compliance with DoD and Air Force security policies. • Help maintain secure communication and computer systems by following DoD standards that maintain Emissions Security-(EMSEC) and protect against unauthorized access. • Update and maintain SharePoint sites and web based tools. • Provide support for phones, telecommunications equipment, and VTC systems, including scheduling and troubleshooting. • Manage IT asset inventories, including equipment tracking, transfers, and turnins. • Support records management and routine administrative tasks that keep workflows organized and compliant.

Position Requirements:
  • Minimum 3-5 years' experience in IT help desk or system administration roles supporting defense or federal environments. • Hands-on experience with configuration management, client systems support, and role-based access control. • Strong understanding of DoD cybersecurity standards, including the Risk Management Framework (RMF) and DISA security requirements. • Ability to maintain secure systems and communications in accordance with DoD security policies and best practices. • Proficiency with SharePoint administration, web content updates, and common collaboration tools. • Experience supporting SIPR/NIPR workstations, VTC systems, telecommunications equipment, and related secure-network technologies.

Required Security Clearance:
  • Top Secret (TS) with SCI eligibility

Required Certification(s):
  • DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec).

Preferred Skills:
  • Additional certifications (Network+, A+, MSCA/MCSE) preferred.

Education:
  • Bachelor's degree in IT, Cybersecurity, Computer Science, or related field; • OR Associate degree with 4 additional years of relevant experience; • OR 6+ years directly relevant DoD help desk/admin experience.

is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.

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