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Weekend Help Desk Jobs in Reston, VA (NOW HIRING)

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

GrayRobinson

Help Desk Analyst

Washington, DC · On-site

$23.25 - $31.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

Indigo IT

Help Desk Specialist

Washington, DC

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government ...

Indigo IT LLC

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government ...

CSA Global LLC

Help Desk Manager

Washington, DC · On-site

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

They are seeking a Help Desk Specialist to provide support to internal customers both onsite and offsite, responding to inquiries and resolving technical issues. The role involves troubleshooting ...

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

Sikich

Help Desk Specialist (Gov't Tech)

Washington, DC · On-site

$62K - $70K/yr

Description Help Desk Specialist (US- Washington, DC) What to expect when you join Sikich Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors ...

kgs

Help Desk Specialist

Arlington, VA · On-site

Koniag Data Solutions, a Koniag Government Services company , is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer ...

Koniag, Inc.

Help Desk Specialist

Arlington, VA · On-site

$24 - $32/hr

Koniag Data Solutions, a Koniag Government Services company , is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

Chenega MIOS

Help Desk Technician

Alexandria, VA · On-site

$21.25 - $28.75/hr

Req ID: 41811 Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...

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All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Reston, VA

Weekend Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do weekend help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Reston, VA?

The most popular types of Help Desk jobs in Reston, VA are:

What are popular job titles related to Weekend Help Desk jobs in Reston, VA?

For Weekend Help Desk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Reston, VA look for?

The top searched job categories for Weekend Help Desk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Weekend Help Desk jobs?

Cities near Reston, VA with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Help Desk Coordinator

Black Bear Technology Solutions

Adelphi, MD

Full-time

Re-posted 7 days ago

Job description

Help Desk Coordinator

Clearance Required: Secret Clearance 

Locations: Adelphi, MD (Onsite) 

Compensation: USD 50,000 - USD 60,000

Position Overview: 

The Help Desk Coordinator oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments. 

Key Responsibilities: 

  • Oversee and manage the flow of service requests and incidents using ITIL-based practices. 

  • Utilize ServiceNow to monitor ticket progress and maintain incident documentation. 

  • Ensure timely problem recognition, research, isolation, resolution, and follow-up steps. 

  • Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. 

  • Collaborate with Service Desk Leads and IT teams to prioritize and coordinate resolution efforts. 

  • Track and report service metrics to improve response and delivery times. 

  • Continuously enhance the service desk operation with a focus on user experience and IT process improvement. 

  • Train and provide guidance to junior personnel as needed. 

  • Maintain efficiency and performance in incident management across enterprise support environments. 

Required Qualifications: 

• Experience: Minimum of 5 years in IT support or help desk operations 

• Education: Bachelor’s degree OR High School Diploma with an additional 2 years of experience 

• Certifications (Required): 

  • IAT II certification - CompTIA (Network+, Security+, or equivalent) 


Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.