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Weekend Emergency Call Center Jobs (NOW HIRING)

Hendall Inc.

Call Center Specialist

El Paso, TX · On-site

$18/hr

Prior call center experience, especially in behavioral health or child/family services ... weekends, holidays, or during emergency situations . * A mandatory 3-week training period ...

Goodwill Sacramento

Call Center Manager

Sacramento, CA · On-site

That's over 900,000 life-changing services including job training, emergency shelter for families ... Call Center Manager Under the supervision of the Director of Community Relations and Program ...

Hendall

Call Center Specialist

El Paso, TX

$18/hr

Prior call center experience, especially in behavioral health or child/family services ... weekends, holidays, or during emergency situations . * A mandatory 3-week training period ...

County of Delaware

Call Center Representative

Media, PA · On-site

$35K/yr

Summary The Call Center Representative is responsible for handling calls that come into Delaware ... emergency preparedness activities. Participates in departmental and agency-wide committees ...

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Weekend Emergency Call Center information

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How much do weekend emergency call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for weekend emergency call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Emergency Call Center vs Weekend Customer Service Representative?

AspectWeekend Emergency Call CenterWeekend Customer Service Representative
Required CredentialsHigh school diploma, emergency response trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, customer support settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Search & Comparison IntentEmergency response, urgent assistanceCustomer support, service inquiries

The Weekend Emergency Call Center focuses on handling urgent, emergency calls requiring specialized training, often in public safety settings. In contrast, Weekend Customer Service Representatives handle non-emergency customer inquiries in retail or service industries. While both roles involve call center work on weekends, their responsibilities, training, and work environments differ significantly.

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The most popular types of Emergency Call Center jobs are:

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States with the most job openings for Weekend Emergency Call Center jobs include:

Weekend Emergency Call Center jobs near you

EMS Emergency Call Taker

Newark, NJ • On-site

University Hospital, Newark NJ
Health Care and Social Assistance • 1 - 5K employees
Learn more about University Hospital, Newark NJexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Overview
About the Role
The EMS Emergency Call Taker is responsible for receiving and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting critical information, delivering pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Call Taker monitors all communications to ensure efficiency and the safety of field units, operating under the guidance of an EMS Communications Supervisor. This position works primarily in the communications center, but may assist in the field as needed, completing all required documentation and contributing to the smooth operation of EMS services while professionally representing University Hospital and its EMS team.
Responsibilities
What You'll Do
  • Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
  • Gathers and processes essential caller information quickly and accurately
  • Provides pre-arrival and post-dispatch instructions to callers as needed
  • Dispatches and coordinates the response of appropriate EMS resources
  • Monitors radio and phone communications to ensure operational efficiency and responder safety
  • Operates under the supervision of an EMS Communications Supervisor
  • Primarily functions within the EMS communications center, with the ability to assist in the field as required

Qualifications
What You'll Bring
Required:
    • High school diploma or GED required
    • One (1) year of emergency services experience preferred
    • One (1) year of public safety dispatching experience preferred
    • Fire Dispatch certification preferred
    • Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards
    • Bilingual English/Spanish skills preferred
  • Required Credentials (must be current and in good standing):
    • NJ Basic Telecommunicator Certification
    • NJ Emergency Medical Dispatcher (EMD) Certification
    • Medical Priority Dispatch System (MPDS) Certification (must be obtained within 1 year of hire)
    • American Heart Association (AHA) BLS for the Healthcare Provider
    • Incident Command System (ICS) Level 100 Certification
    • National Incident Management System (NIMS) Awareness Certification

What We Offer
  • Medical & Prescription Drug Coverage
  • Dental & Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Short- & Long-Term Disability Insurance
  • Pension Plan
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Professional Development

Compensation (NJ Job Transparency Law)
In compliance with New Jersey's Pay Transparency Act, the hourly range for this position is TE/1550 Probationary Rate $23.57 - Job Rate $24.07- Two (2) Year Rate $24.79.University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate's relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.
About Us
University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you
University Hospital logo

About University Hospital

Sourced by ZipRecruiter

This University Hospital Credo expresses the commitment that our employees make to our patients and to their coworkers. Each individual promises to deliver the best outcome for each patient he or she encounters, at every encounter. This pledge encompasses everything from warm and professional customer service to a clear and succinct explanation of a medical diagnosis – and everything in between. We understand that each and every one of our patients deserves and will receive our utmost attention and respect. It is our pleasure to help our patients through their health care experience at University Hospital. It is our privilege to assist them in their journey. That is our commitment to you.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, NJ, US

Year founded

1882

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