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Weekend Emergency Call Center Jobs in Wisconsin (NOW HIRING)

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... PM availability preferred, * weekend availability is required Additional Requirements: * Must be ...

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... PM availability preferred, * weekend availability is required Additional Requirements: * Must be ...

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... PM availability preferred, * weekend availability is required Additional Requirements: * Must be ...

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

The Call Center is available from 5pm to 8am during the week and 24 hours on the weekends. The Call Center Specialists will demonstrate proficiency in the following: * HIL Policies, Procedures, and ...

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center is available from 5pm to 8am during the week and 24 hours on the weekends. The Call Center Specialists will demonstrate proficiency in the following: * HIL Policies, Procedures, and ...

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

The Call Center is available from 5pm to 8am during the week and 24 hours on the weekends. The Call Center Specialists will demonstrate proficiency in the following: * HIL Policies, Procedures, and ...

... Call Center Agents, who are excited to work in a high-volume call center, and passionate about ... Ability to work afternoons and some weekends * Ability to sit at a desk for extended periods of ...

... Call Center Agents, who are excited to work in a high-volume call center, and passionate about ... Ability to work afternoons and some weekends * Ability to sit at a desk for extended periods of ...

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Weekend Emergency Call Center information

What is the difference between Weekend Emergency Call Center vs Weekend Customer Service Representative?

AspectWeekend Emergency Call CenterWeekend Customer Service Representative
Required CredentialsHigh school diploma, emergency response trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, customer support settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Search & Comparison IntentEmergency response, urgent assistanceCustomer support, service inquiries

The Weekend Emergency Call Center focuses on handling urgent, emergency calls requiring specialized training, often in public safety settings. In contrast, Weekend Customer Service Representatives handle non-emergency customer inquiries in retail or service industries. While both roles involve call center work on weekends, their responsibilities, training, and work environments differ significantly.

What are the most commonly searched types of Emergency Call Center jobs in Wisconsin? The most popular types of Emergency Call Center jobs in Wisconsin are:

Part Time Call Center

Menard, Inc

Eau Claire, WI • On-site

$16.35/hr

Other

Medical, Dental

Posted 20 days ago


Menards rating

7.3

Company rating: 7.3 out of 10

Based on 975 frontline employees who took The Breakroom Quiz

11th of 51 rated home improvement retailers


Job description

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner!

CALL CENTER PRIMARY RESPONSIBILITIES:

Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.     

  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

 

Call Center hours of Operations are Sunday – Saturday 7:00am – 7:00pm.  

Part Time: starting at $16.35/hour 

  • Flexible scheduling during Call Center hours of operation
  • PM availability preferred,
  • weekend availability is required

 

Additional Requirements:

  •  Must be able to work ONSITE at the General Office in Eau Claire, WI
  •  Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  •  Opportunities to work occasional overtime including weekends and holidays
  •  High school diploma or equivalent
  •  Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:

  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind – Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!


What Menards employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Menard logo

About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958