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Weekend Emergency Call Center Jobs in Wisconsin (NOW HIRING)

Green Bay Packers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Home game weekends and special events are required workdays. Retail store shifts may be necessary ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Home game weekends and special events are required workdays. Retail store shifts may be necessary ...

Surgery Partners

Medical Scheduler-FT-Call Center

Milwaukee, WI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance ... Answer the call-center phone with professional and kind demeanor * Complete pre-registration and ...

Aspen Dental

Bilingual Scheduling Center Agent

Brookfield, WI

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...

Bell Ambulance

Dispatch Call Taker

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

You will be responsible for answering emergency and non-emergency calls, collecting accurate ... Shift work, including nights, weekends, and holidays, may be required. Must be able to sit for ...

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Showing results 21-40

All JobsEmergency Call Center JobsWeekend Emergency Call Center JobsWeekend Emergency Call Center Jobs in Wisconsin

Weekend Emergency Call Center information

What is the difference between Weekend Emergency Call Center vs Weekend Customer Service Representative?

AspectWeekend Emergency Call CenterWeekend Customer Service Representative
Required CredentialsHigh school diploma, emergency response trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, customer support settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Search & Comparison IntentEmergency response, urgent assistanceCustomer support, service inquiries

The Weekend Emergency Call Center focuses on handling urgent, emergency calls requiring specialized training, often in public safety settings. In contrast, Weekend Customer Service Representatives handle non-emergency customer inquiries in retail or service industries. While both roles involve call center work on weekends, their responsibilities, training, and work environments differ significantly.

What are the most commonly searched types of Emergency Call Center jobs in Wisconsin?

The most popular types of Emergency Call Center jobs in Wisconsin are:

Weekend Emergency Call Center jobs near you

Call Center Operator - Casual, first shift, Weekends 7:30am-4pm

Children's Wisconsin

Milwaukee, WI • On-site

Other

Re-posted 26 days ago

Children's Wisconsin rating

7.6

Company rating: 7.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

257th of 1,059 rated hospitals

Job description

At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/
Job Summary
Call Center Operator (CCO) is responsible for operating a variety of systems to support and coordinate incoming and outgoing calls, paging, alarms, and emergency response. CCO is the essential link between callers and critical care, ensuring seamless, efficient, and caring communication 24/7.
Essential Functions
- Responds to Automatic Call Distributor (ACD) calls, paging systems, emergency hotlines, and alarm devices to answer, connect and direct calls, overhead announcements, and to coordinate response to emergency situations.
- Maintains current knowledge of Children's Wisconsin policies and procedures and department Standards of Work (SOW) through regular, timely independent review of internal communication including emails, Newsbreak, and attendance at relevant meetings.
- Facilitates timely communication among in-house and on-call personnel, patients and caregivers during all types of situations using established schedules, contact lists, and safety protocols.
- Communicates department policies and procedures to callers, including patient families, management, and co-workers.
- Maintains and updates a variety of records, including but not limited to on-call schedules, directories, pager and PAS logs, repair reports and incident documentation.
- Notifies incoming shift personnel of any pending issues at shift change. Maintains a clean, organized and functional workspace.
Education:
- High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
Experience:
- 1+ years Customer service experience in a high intensity/fast paced environment required
Knowledge, Skills and Abilities
- Strong communication skills with a clear, professional phone presence. Strong interpersonal abilities, with the capacity to interact effectively across all levels of the public, manage challenging interactions, and represent the organization in a professional manner.
- Communication and interpersonal skills necessary to communicate with all levels of public to convey information, manage difficult callers and represent the institution favorably.
- Detail oriented and able to focus during high-pressure scenarios.
Required for All Jobs:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
- Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:

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