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Weekend Customer Service Jobs in Virginia (NOW HIRING)

Watson Apparel Co. LLC

Customer Service

Virginia Beach, VA · On-site

$15 - $17/hr

Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic ... Weekends as needed Ability to commute/relocate: Virginia Beach, VA: Reliably commute or planning to ...

US Tech Solutions

Customer Service

Chesapeake, VA

$16.50 - $21.75/hr

CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with ... Candidate needs to be able to work overtime with little to no notice as well as occasional weekends ...

KnitWell Group

Customer Service

Williamsburg, VA

$14 - $19.25/hr

... customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the ... Flexible availability - including evenings, weekends, and holidays * Technology proficient and ...

McDonald's

Customer Service

Abingdon, VA · On-site

$15.50 - $21/hr

... weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Abingdon, VA · On-site

$15.50 - $21/hr

... weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

Service Experts

Manager, Customer Service

Fairfax, VA · On-site

Own and monitor conversion of the sales/service calls and reporting by agent, team, region, call type, and customer segment; identify trends and performance gaps. * Performance Coaching: Lead the ...

McDonald's

Customer Service

Bristol, VA · On-site

$15.50 - $21.25/hr

... weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Abingdon, VA · On-site

$15.50 - $21/hr

... weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

McDonald's

Customer Service

Chilhowie, VA · On-site

$15.25 - $20.75/hr

... weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch ... So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ...

KFC

Customer Service

Front Royal, VA

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Sandhu Group LLC

Customer Service

Chester, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Taco Bell / Long John Silver's

Customer Service

Bedford, VA · On-site

$13.50 - $18.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Long John Silver's

Customer Service

Bristol, VA · On-site

$13 - $17.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Long John Silver's

Customer Service

Roanoke, VA · On-site

$15.75 - $21.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Virginia

Weekend Customer Service information

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Weekend Customer Service jobs?

Cities in Virginia with the most Weekend Customer Service job openings:

Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Professional (Weekend Work Required

AllTech Services

Sterling, VA • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Client Services Professional

Full-Time Only
Weekend Work Required 8 am - 4 PM; Weekdays 10:30 AM - 7

PMSterling, VA | AllTech Services, Inc.

Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine
Voted Best Workplace in Virginia – Inc. 5000

This Role Matters

At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.

We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.

If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.

Why AllTech

We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.

We don’t just talk about growth — we actively build it into your career path.

Our culture is centered on CARE:

Curiosity – We ask questions, seek understanding, and pursue constant improvement.
Ambition – We push ourselves to be better today than we were yesterday.
Responsibility – We own outcomes and follow through on commitments.
Empathy – We treat customers and teammates the way we want to be treated.

What You’ll Do

Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.

You will:

  • Lead every interaction with professionalism and empathy

  • Guide customers through scheduling service with confidence and clarity

  • Communicate with compassion when customers are dealing with stressful home issues

  • Use industry-leading software systems to efficiently book appointments, including AI Tools

  • Educate customers on the value of our Maintenance Plans

  • Collaborate with team members to find solutions quickly

  • Take ownership of each call and follow through on commitments

  • Represent the AllTech standard of service in every interaction

We expect consistency, positivity, and a genuine desire to help people.

What It Takes to Succeed Here

High performers thrive in this role.

You will excel if you:

  • Demonstrate accountability and follow-through

  • Communicate clearly and confidently

  • Bring a positive, solutions-oriented mindset

  • Stay organized and manage time effectively

  • Show integrity in every interaction

  • Take initiative to learn and improve

  • Care deeply about delivering exceptional service

What We Offer

We invest heavily in our team because we expect excellence.

Compensation & Financial Benefits

  • Paid Weekly via Direct Deposit

  • Performance Bonus Programs

  • 401(k) with true 4% company match after one year (Traditional & Roth options)

  • Tuition Reimbursement opportunities

Time Off & Flexibility

  • 80 Hours Paid Time Off

  • 8 Paid Holidays including your Birthday and the Day After Thanksgiving

Health & Wellness

  • Aetna Medical Insurance (80% of premium paid by company)

  • Dental and Vision Coverage

  • $25,000 Company Paid Life & AD&D Insurance

  • Long-Term & Short-Term Disability Coverage

  • Employee Assistance Program

  • Free Mental Health Sessions

  • Preventative diagnostic testing covered

  • Chiropractic visits included

  • Office purks to make sure you thrive at work

The Opportunity

This is an opportunity to join one of the most respected HVAC and Plumbing companies in the region and build a meaningful career in a professional, growth-focused environment.

If you are ready to work hard, grow fast, and make a real impact, we want to meet you.

Apply today and become part of a team that believes performance and people matter equally.