Customer Experience Omnichannel Specialist
$16 - $21.25/hr
... and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced ... customers via support platforms such as phone, chat and email. Essential Duties and ...
Customer Experience Omnichannel Specialist
$16 - $21.25/hr
... and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced ... customers via support platforms such as phone, chat and email. Essential Duties and ...
Customer Experience Omnichannel Specialist
Auburn Hills, MI · On-site
$16 - $21.25/hr
... and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced ... customers via support platforms such as phone, chat and email. Essential Duties and ...
Customer Experience Omnichannel Specialist
Auburn Hills, MI · On-site
$16 - $21.25/hr
... and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced ... customers via support platforms such as phone, chat and email. Essential Duties and ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
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Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our ... The ideal candidate will be able to work a full-time schedule that includes weekend days. This role ...
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our ... The ideal candidate will be able to work a full-time schedule that includes weekend days. This role ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
IT Help Desk Agent
Novi, MI · On-site
$23.42 - $26/hr
We offer flexible schedules that work for you, no nights or weekends, the ability to bring your ... technical support requests via phone, email, chat, and ticketing portal. Log, categorize ...
IT Help Desk Agent
Novi, MI · On-site
$23.42 - $26/hr
We offer flexible schedules that work for you, no nights or weekends, the ability to bring your ... technical support requests via phone, email, chat, and ticketing portal. Log, categorize ...
Join our team as a Yardi Support Specialist , where you'll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you'll manage ...
Join our team as a Yardi Support Specialist , where you'll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you'll manage ...
Join our team as a Yardi Support Specialist , where you'll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you'll manage ...
Join our team as a Yardi Support Specialist , where you'll serve as a key resource for troubleshooting system issues and supporting end users across the organization. In this role, you'll manage ...
Join our interdisciplinary team as a Clinic Support Specialist and become the friendly face, proactive problem-solver, and logistical backbone at our thriving Pediatric Therapy clinic. In this role ...
Join our interdisciplinary team as a Clinic Support Specialist and become the friendly face, proactive problem-solver, and logistical backbone at our thriving Pediatric Therapy clinic. In this role ...
Join our interdisciplinary team as a Clinic Support Specialist and become the friendly face, proactive problem-solver, and logistical backbone at our thriving Pediatric Therapy clinic. In this role ...
Join our interdisciplinary team as a Clinic Support Specialist and become the friendly face, proactive problem-solver, and logistical backbone at our thriving Pediatric Therapy clinic. In this role ...
Lending Support Specialist
Farmington, MI · On-site
$20/hr
Lending Support Specialist Join the award-winning LOC Credit Union team as a full-time Lending Support Specialist at our Farmington office! Enjoy competitive wages, great medical benefits, 14 paid ...
Lending Support Specialist
Farmington, MI · On-site
$20/hr
Lending Support Specialist Join the award-winning LOC Credit Union team as a full-time Lending Support Specialist at our Farmington office! Enjoy competitive wages, great medical benefits, 14 paid ...
Warehouse Support Specialist
Pontiac, MI · On-site
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
Warehouse Support Specialist
Pontiac, MI · On-site
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service ...
Imaging Support Specialist Location: Trinity Health Oakland Hospital Minimum rate of pay: $16.92/hr Total Rewards and Benefits: * Competitive compensation, DAILYPAY * Benefits effective Day One! No ...
Imaging Support Specialist Location: Trinity Health Oakland Hospital Minimum rate of pay: $16.92/hr Total Rewards and Benefits: * Competitive compensation, DAILYPAY * Benefits effective Day One! No ...
Weekend Chat Support information
See Rochester, MI salary details
$13.28 - $15.81
14% of jobs
$17.14 is the 25th percentile. Wages below this are outliers.
$15.81 - $18.34
21% of jobs
$18.34 - $20.88
14% of jobs
The median wage is $21.03 / hr.
$20.88 - $23.41
18% of jobs
$25.14 is the 75th percentile. Wages above this are outliers.
$23.41 - $25.95
12% of jobs
$25.95 - $28.48
6% of jobs
$28.48 - $31.02
4% of jobs
$31.02 - $33.55
3% of jobs
$33.55 - $36.09
3% of jobs
$36.09 - $38.62
3% of jobs
$38.62 - $41.15
1% of jobs
$13
$23
$41
How much do weekend chat support jobs pay per hour?
As of Jun 23, 2026, the average hourly pay for weekend chat support in Rochester, MI is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.11 per hour, depending on experience, location, and employer.
What is a Weekend Chat Support job?
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
What are typical daily responsibilities for a Weekend Chat Support agent?
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
What are the most commonly searched types of Chat Support jobs in Rochester, MI? The most popular types of Chat Support jobs in Rochester, MI are:
What are popular job titles related to Weekend Chat Support jobs in Rochester, MI? For Weekend Chat Support jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Rochester, MI look for? The top searched job categories for Weekend Chat Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Weekend Chat Support jobs? Cities near Rochester, MI with the most Weekend Chat Support job openings:
$16 - $21.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Whisker rating
7.7
Based on 6 frontline employees who took The Breakroom Quiz
60th of 139 rated electronics manufacturers
Job description
Job Type
Full-time
Description
Whisker is redefining what it means to live with cats-designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what's possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today.
We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 600+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.
At Whisker, we know life with pets is already pretty great, but we're here to make it even better
The Whisker Customer Experience Team is growing and we are continuing to build our CX Center of Excellence at Whisker HQ in Auburn Hills, MI. The CX Omnichannel Specialist role requires open availability, as most shifts will include evenings and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced environment are essential. The anticipated start date for this position is July 20th, 2026.
Enjoy a consistent 40-hour schedule that offers a unique mid-day start during the week (1:00 PM - 9:30 PM EST) and standard daytime hours on the weekends (8:45 AM - 5:15 PM EST).
What You'll Do:
The Omnichannel Specialist provides "top-notch" service to our Whisker customers, utilizing knowledge of products, processes and commonly used customer service concepts. The Omnichannel Specialist will communicate with our customers via support platforms such as phone, chat and email.
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.
Requirements
What You'll Bring:
Not Required but Nice to Have!
Physical Demands and Work Environment
The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Team Member is regularly required to sit and talk or hear. The Team Member is frequently required to use their hands to handle or feel. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those that a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits & Purrks:
Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with:
Full-time
Description
Whisker is redefining what it means to live with cats-designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what's possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today.
We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 600+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.
At Whisker, we know life with pets is already pretty great, but we're here to make it even better
The Whisker Customer Experience Team is growing and we are continuing to build our CX Center of Excellence at Whisker HQ in Auburn Hills, MI. The CX Omnichannel Specialist role requires open availability, as most shifts will include evenings and weekends. Flexibility, reliability, and the ability to work in a dynamic, fast-paced environment are essential. The anticipated start date for this position is July 20th, 2026.
Enjoy a consistent 40-hour schedule that offers a unique mid-day start during the week (1:00 PM - 9:30 PM EST) and standard daytime hours on the weekends (8:45 AM - 5:15 PM EST).
What You'll Do:
The Omnichannel Specialist provides "top-notch" service to our Whisker customers, utilizing knowledge of products, processes and commonly used customer service concepts. The Omnichannel Specialist will communicate with our customers via support platforms such as phone, chat and email.
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.
- Provides best-in-class customer service, solutions, and product information to our customers from inbound and outbound customer support platforms - phone, chat, and email
- Manages inbound calls and customer communication within outlined KPI's
- Contributes to the weekly team meetings
- Specializes in assisting customers in troubleshooting their Litter-Robot and Feeder-Robot
- Offers customers technical support with our mobile app, including on-boarding, connectivity concerns, etc
- Internal Feedback: Supports our team for insight into how customers feel about our products, what troubleshooting issues are trending, etc
- Product improvements: You may be selected to work with our marketing and engineering teams to provide feedback on beta testing and product developments
- Team Collaboration: Participates in devising unique solutions based on customer
- experience with how our products are used in their home environment all over the world
- Will perform additional responsibilities when required
Requirements
What You'll Bring:
- HS Diploma or equivalent
- 3+ years of customer service experience
- Excellent verbal, written, and interpersonal communication skills
- Experience with data entry and order entry
- Ability to multitask and prioritize
- Must be a team player
- Positive and upbeat attitude
- Strong computer skills including experience with spreadsheet, documents, word processing etc
- Maintains confidentiality of proprietary information
- Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
- High degree of initiative, self-motivation and ability to motivate others
- Ability to provide a working atmosphere that is positive and productive
- Ability to establish and maintain cooperative working relationships with team members and colleagues
- Flexibility to work hours outside of shift and overtime when necessary
- Comfortable with office pets (cats, dogs)
Not Required but Nice to Have!
- 2+ years of help-desk or customer service experience
- French, German, Italian, and/or Spanish language skills are a huge plus!
- Google Suite experience
- Salesforce and / or Magento experience
- Not required to have pets, but highly recommended!
Physical Demands and Work Environment
The physical demands described here represent those that a Team Member must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Team Member is regularly required to sit and talk or hear. The Team Member is frequently required to use their hands to handle or feel. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those that a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits & Purrks:
Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with:
- Premium Medical/Dental/Vision insurance
- Paid parental leave
- Whisker Parents Program
- 1 day "pawternity" leave for new pet adoption
- Pet Insurance Discount
- 401K match
- Flexible spending accounts
- Company-paid short-term disability and life insurance
- Employee Assistance Program (EAP)
- Generous paid time off
- 14 Paid Holidays
- Top of the line equipment
- Pet-friendly office
- Whisker products and swag
- Continuing education Support
- On-site gym with Peloton
- Referral program