Customer Support Engineer We are seeking an experienced Customer Support Engineer to serve as a key ... Proficiency in Microsoft Office (Excel, Word, Outlook) * Excellent communication and interpersonal ...
Customer Support Engineer We are seeking an experienced Customer Support Engineer to serve as a key ... Proficiency in Microsoft Office (Excel, Word, Outlook) * Excellent communication and interpersonal ...
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Customer Support Supervisor Location: Auburn Hills, MI Schedule: Hybrid after training (3 days ... Proficiency with Microsoft Office and the ability to learn internal systems and applications.
Team Lead, Customer Support The role of the Team Lead, Customer Support is to ensure that customer ... Microsoft Word, PowerPoint, Excel, Outlook, and Visio. Abilities * Strong customer service skills.
Team Lead, Customer Support The role of the Team Lead, Customer Support is to ensure that customer ... Microsoft Word, PowerPoint, Excel, Outlook, and Visio. Abilities * Strong customer service skills.
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Enrollment Recruiter - Customer Support
Roseville, MI · On-site
$20 - $22/hr
Enrollment Recruiter - Customer Support Roseville, MI OnWay Transport is seeking an Enrollment ... Microsoft Office Suite (Outlook, Word, Excel, Teams, Job Boards, and Job Postings). · Clear ...
Quick apply
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Enrollment Recruiter - Customer Support
Roseville, MI · On-site
$20 - $22/hr
Enrollment Recruiter - Customer Support Roseville, MI OnWay Transport is seeking an Enrollment ... Microsoft Office Suite (Outlook, Word, Excel, Teams, Job Boards, and Job Postings). · Clear ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... You architect solutions, manage project lifecycles, and provide post-go-live support, while ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... You architect solutions, manage project lifecycles, and provide post-go-live support, while ...
... support for seamless integration and utilisation of Microsoft CRM applications. Working in this ... area, you will enable clients to optimise operational efficiency and achieve their strategic ...
... support for seamless integration and utilisation of Microsoft CRM applications. Working in this ... area, you will enable clients to optimise operational efficiency and achieve their strategic ...
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Microsoft Excel * Customer Support * Mortgage Industry * Mortgage Servicing Specialist
Quick apply
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Microsoft Excel * Customer Support * Mortgage Industry * Mortgage Servicing Specialist
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Microsoft Excel * Customer Support * Mortgage Industry * Mortgage Servicing Specialist
Quick apply
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Servicing - Customer Care Specialist
Warren, MI · On-site
$16/hr
Microsoft Excel * Customer Support * Mortgage Industry * Mortgage Servicing Specialist
D365 CRM or Copilot/AI Technical Lead - Manager
$99K - $232K/yr
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
D365 CRM or Copilot/AI Technical Lead - Manager
$99K - $232K/yr
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
Title Agency Client Support Specialist
Royal Oak, MI · On-site
$16.75 - $22.75/hr
... customer service or administrative support. * Excellent verbal and written communication skills, with the ability to explain complex information clearly and effectively. * Proficiency with Microsoft ...
Quick apply
Title Agency Client Support Specialist
Royal Oak, MI · On-site
$16.75 - $22.75/hr
... customer service or administrative support. * Excellent verbal and written communication skills, with the ability to explain complex information clearly and effectively. * Proficiency with Microsoft ...
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Payment Support Specialist
Pontiac, MI · On-site
$18 - $24/hr
The Customer Advocate serves as the first line of defense for all past-due loans, supporting ... Proficiency in Microsoft Office (Word, Excel, Outlook) and loan servicing platforms (e.g., MSP)
Payment Support Specialist
Pontiac, MI · On-site
$18 - $24/hr
The Customer Advocate serves as the first line of defense for all past-due loans, supporting ... Proficiency in Microsoft Office (Word, Excel, Outlook) and loan servicing platforms (e.g., MSP)
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
New
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
Quick apply
Client Support Specialist
Troy, MI · On-site
$38K/yr
Proficiency in Microsoft Office Suite and CRM systems. * Self-motivated with the ability to lead ... Supporting your goals, career, and family. * One Team, One Goal: Working together for the success ...
Payment Support Specialist
Pontiac, MI · On-site
$18 - $24/hr
The Customer Advocate serves as the first line of defense for all past-due loans, supporting ... Proficiency in Microsoft Office (Word, Excel, Outlook) and loan servicing platforms (e.g., MSP)
Payment Support Specialist
Pontiac, MI · On-site
$18 - $24/hr
The Customer Advocate serves as the first line of defense for all past-due loans, supporting ... Proficiency in Microsoft Office (Word, Excel, Outlook) and loan servicing platforms (e.g., MSP)
Insurance Office Support Staff
Romeo, MI · On-site
$17 - $20/hr
The Andy Stebbins Agency located in Romeo, MI, is growing and seeks to add a customer-oriented ... Experience using computers running Microsoft Windows, Microsoft Office applications, and other ...
Quick apply
Insurance Office Support Staff
Romeo, MI · On-site
$17 - $20/hr
The Andy Stebbins Agency located in Romeo, MI, is growing and seeks to add a customer-oriented ... Experience using computers running Microsoft Windows, Microsoft Office applications, and other ...
Insurance Office Support Staff
Romeo, MI · On-site
$17 - $20/hr
The Andy Stebbins Agency located in Romeo, MI, is growing and seeks to add a customer-oriented ... Experience using computers running Microsoft Windows, Microsoft Office applications, and other ...
Quick apply
Insurance Office Support Staff
Romeo, MI · On-site
$17 - $20/hr
The Andy Stebbins Agency located in Romeo, MI, is growing and seeks to add a customer-oriented ... Experience using computers running Microsoft Windows, Microsoft Office applications, and other ...
Microsoft Customer Support information
See Rochester, MI salary details
$12.67 is the 25th percentile. Wages below this are outliers.
$9.96 - $13.84
36% of jobs
The median wage is $16.02 / hr.
$13.84 - $17.72
25% of jobs
$21.15 is the 75th percentile. Wages above this are outliers.
$17.72 - $21.60
16% of jobs
$21.60 - $25.49
6% of jobs
$25.49 - $29.37
2% of jobs
$29.37 - $33.25
4% of jobs
$33.25 - $37.13
4% of jobs
$37.13 - $41.01
3% of jobs
$41.01 - $44.90
0% of jobs
$44.90 - $48.78
0% of jobs
$48.78 - $52.66
3% of jobs
$9
$21
$52
How much do microsoft customer support jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for microsoft customer support in Rochester, MI is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $24.33 per hour, depending on experience, location, and employer.
Does Microsoft have customer support people?
Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.
What skills and qualifications are needed for Microsoft Customer Support?
To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.
What does a Microsoft Customer Support do?
A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.
What is a Microsoft Customer Support?
A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.
Does Microsoft Customer Support offer remote jobs?
Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.
What are the most commonly searched types of Microsoft Customer Support jobs in Rochester, MI?
The most popular types of Microsoft Customer Support jobs in Rochester, MI are:
What are popular job titles related to Microsoft Customer Support jobs in Rochester, MI?
For Microsoft Customer Support jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Microsoft Customer Support jobs in Rochester, MI look for?
The top searched job categories for Microsoft Customer Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Microsoft Customer Support jobs?
Cities near Rochester, MI with the most Microsoft Customer Support job openings:
Job description
Customer Support Engineer
We are seeking an experienced Customer Support Engineer to serve as a key liaison between a manufacturing facility and a customer plant. This role is responsible for supporting product quality, resolving issues in real-time, and maintaining strong customer relationships through on-site presence and technical expertise. The ideal candidate combines hands-on quality experience with strong communication and problem-solving skills in a customer-facing environment.
Responsibilities- Act as the primary communication link between customer plant operations and manufacturing
- Perform first-level analysis of non-conforming products and initiate corrective actions
- Verify suspect materials and maintain product testing equipment
- Re-verify parts within internal systems and maintain accurate records
- Expedite non-conforming materials back to the manufacturing facility
- Input and track incidents within reporting systems and maintain documentation
- Lead and coordinate initial 24-hour containment activities for quality issues
- Support ongoing containment and resolution efforts with cross-functional teams
- Monitor and manage customer return metrics (e.g., Return Parts Per Million – PPM)
- Prepare and deliver weekly reports and updates on performance and issues
- Support special projects, escalations, and quality improvement initiatives
- Build strong relationships with customers to improve product performance and business outcomes
- Bachelor's degree in Engineering or related field
- 6–10+ years of experience in manufacturing, quality, or engineering roles
- Strong understanding of quality processes, troubleshooting, and corrective actions
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent communication and interpersonal skills for customer-facing interactions
- Strong organizational and problem-solving skills
- Ability to work independently in a customer-site environment
- Experience in supplier quality or customer support engineering roles
- Experience in manufacturing or automotive environments
- Familiarity with incident reporting systems and quality tracking tools