Provide chat-based customer support * Respond to customer emails * Assist customers with account or service questions * Troubleshoot basic technical issues * Document customer interactions * Navigate ...
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Provide chat-based customer support * Respond to customer emails * Assist customers with account or service questions * Troubleshoot basic technical issues * Document customer interactions * Navigate ...
Tier 1 Customer Support Specialist I
Nashville, TN · Hybrid
$19.47 - $20.67/hr
Provide phone, email, and chat support; working closely with customers and with internal teams to ... Weekends and holidays are for you to enjoy with friends and family. * You are a team player working ...
Tier 1 Customer Support Specialist I
Nashville, TN · Hybrid
$19.47 - $20.67/hr
Provide phone, email, and chat support; working closely with customers and with internal teams to ... Weekends and holidays are for you to enjoy with friends and family. * You are a team player working ...
Tier 1 Customer Support Specialist I
Nashville, TN · On-site +1
$19.47 - $20.67/hr
Provide phone, email, and chat support; working closely with customers and with internal teams to ... Weekends and holidays are for you to enjoy with friends and family. * You are a team player working ...
Tier 1 Customer Support Specialist I
Nashville, TN · On-site +1
$19.47 - $20.67/hr
Provide phone, email, and chat support; working closely with customers and with internal teams to ... Weekends and holidays are for you to enjoy with friends and family. * You are a team player working ...
Customer Service Representative
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Customer Service Representative
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Customer Service Representative
Memphis, TN · On-site
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Customer Service Representative
Memphis, TN · On-site
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Each eligible employee receives a competitive total compensation package, including benefits such as ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Each eligible employee receives a competitive total compensation package, including benefits such as ...
Customer Service Representative
Memphis, TN · On-site
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Customer Service Representative
Memphis, TN · On-site
$14 - $19.25/hr
... chat support. The Customer Service Representative reports to the Customer Service Supervisor. Benefits Each eligible employee receives a competitive total compensation package, including benefits ...
Technical Support Specialist - Weekend - Government
Nashville, TN · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
Technical Support Specialist - Weekend - Government
Nashville, TN · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
Customer Support Specialist
Knoxville, TN · On-site
$60 - $80/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns.Process account updates ...
Customer Support Specialist
Knoxville, TN · On-site
$60 - $80/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns.Process account updates ...
Customer Support Specialist
$17.25 - $23.25/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns. * Process account ...
Customer Support Specialist
$17.25 - $23.25/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns. * Process account ...
Customer Support Specialist
Knoxville, TN · On-site +1
$17.25 - $23.25/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns. * Process account ...
Customer Support Specialist
Knoxville, TN · On-site +1
$17.25 - $23.25/hr
Provide timely, professional support to existing merchants via phone, email, and chat, serving as a trusted resource for day-to-day payment processing questions and concerns. * Process account ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
... Service Support Specialist to join our in-house call center ! In this role, you'll be handling ... If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What's In ...
Customer Support Specialist
Nashville, TN · On-site
$17.50 - $23.50/hr
Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism * Troubleshoot complex technical and procedural issues with speed ...
Customer Support Specialist
Nashville, TN · On-site
$17.50 - $23.50/hr
Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism * Troubleshoot complex technical and procedural issues with speed ...
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
IT Support Specialist
Brentwood, TN · On-site
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
IT Support Specialist
Brentwood, TN · On-site
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
IT Support Specialist
Nashville, TN · On-site
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
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IT Support Specialist
Nashville, TN · On-site
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
Quick apply
The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email ... In addition, all team members are expected to an on-call schedule for nights and weekends that will ...
Weekend Chat Support information
What is a weekend chat support?
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
What are the typical daily responsibilities of a weekend chat support?
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
What are the most commonly searched types of Chat Support jobs in Tennessee?
The most popular types of Chat Support jobs in Tennessee are:
What are popular job titles related to Weekend Chat Support jobs in Tennessee?
For Weekend Chat Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Tennessee look for?
The top searched job categories for Weekend Chat Support jobs in Tennessee are:
What cities in Tennessee are hiring for Weekend Chat Support jobs?
Cities in Tennessee with the most Weekend Chat Support job openings:
Remote Customer Support Specialist
Nashville, TN • Remote
Rooted Talent Solutions
Contractor
Posted 20 days ago
Job description
Employment Type: Independent Contractor / Remote Opportunities
Location: Remote — United States
Job Description:
Rooted Talent Solutions is seeking professional, customer-focused individuals interested in remote customer support opportunities.
Our growing representative network supports a variety of remote customer-service functions, including phone support, chat support, email support, customer account assistance, technical support, and administrative customer-service functions.
The specific responsibilities, schedule, compensation, and requirements depend on the opportunity and client program.
What You May DoDepending on the opportunity, you may:
- Respond to customer inquiries by phone
- Provide chat-based customer support
- Respond to customer emails
- Assist customers with account or service questions
- Troubleshoot basic technical issues
- Document customer interactions
- Navigate multiple computer systems
- Provide accurate information
- Resolve customer concerns professionally
- Escalate issues when appropriate
- Maintain customer confidentiality
- Meet applicable quality and performance expectations
Work From Home
Perform your work remotely from a professional home environment.
Flexibility
Some opportunities offer flexible scheduling and allow representatives to select available service intervals based on their availability and program requirements.
Multiple Support Channels
Opportunities may include phone, chat, email, technical support, or administrative customer support.
Professional Community
You'll have access to Rooted Talent Solutions resources and a growing community of remote representatives.
U.S.-Based Talent Focus
Rooted Talent Solutions primarily builds its representative network around professionals located in the United States. Our network also includes bilingual talent, including Spanish-speaking representatives.
Basic RequirementsApplicants should have:
- A reliable computer
- Reliable internet
- A professional, distraction-free workspace
- Strong verbal and/or written communication skills
- Basic computer proficiency
- Ability to multitask
- Ability to work independently
- Professional customer-service skills
- Ability to complete required onboarding
- Ability to complete applicable verification/background screening
- Ability to successfully complete required training
Specific technical requirements vary by opportunity.
ImportantThis is not a guaranteed employment or guaranteed-income position.
Opportunities, compensation, schedules, training requirements, equipment requirements, and eligibility requirements vary.
Applicants should carefully review the details of an opportunity before selecting it and should only select an opportunity they are prepared to complete.
Ready to Get Started?If you're looking for a professional way to work remotely and believe you'd be a strong customer-service representative, we'd love to hear from you.
Complete our application to determine which opportunities may be a fit for you.