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Weekend Chat Support Jobs in Ohio (NOW HIRING)

Amicis Global

Tech Support

Columbus, OH · On-site

$20 - $21/hr

Under general oversight, provides after-hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

Troubleshoot via phone or live chat hardware, software and operating system problems/failures to ... Must be willing and able to work after normal business hours or weekends as there is a rotation for ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Strong technical skills to support customers via phone, email, chat, and text * Strong problem-solving skills and the ability to toggle easily between multiple systems * Willingness to learn, a good ...

Posted today

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Ohio

Weekend Chat Support information

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Ohio?

The most popular types of Chat Support jobs in Ohio are:

What are popular job titles related to Weekend Chat Support jobs in Ohio?

For Weekend Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Ohio look for?

The top searched job categories for Weekend Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Weekend Chat Support jobs?

Cities in Ohio with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Associate II - ECC Enterprise Support

American Lebanese Syrian Associated Charities

Crosstown, OH • Hybrid

$14.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

AtALSACyou do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.
Job Description

AtALSAC, the fundraising and awareness organization forSt. Jude Children's Research Hospital, every conversation has the power to change a life. As an Associate II - Enterprise Support, you'll be the voice and heart of St. Jude-building meaningful relationships with donors, volunteers, and supporters across the country. Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children's lives and finding cures for childhood cancer and other life-threatening diseases.

Work Schedule

  • Hybrid work arrangement: 3 days onsite, 2 days remote
  • Onsite days: Monday through Thursday (employees may select 3 days)
  • Remote work day: Friday
  • Standard hours: 9:00 AM to 5:30 PM

What You'll Do

  • Be a Relationship Builder:Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation.

  • Drive Fundraising Success:Support and coach individuals and teams through their fundraising journeys-helping them set goals, stay motivated, and celebrate milestones.

  • Deliver Exceptional Service:Use your problem-solving and communication skills to resolve issues, answer questions, and ensure a seamless donor experience.

  • Champion the Mission:Educate supporters about St. Jude's impact and inspire deeper engagement through events, campaigns, and giving opportunities.

  • Engage Spanish-Speaking Communities:Provide culturally relevant support and communication in Spanish to donors and volunteers, ensuring inclusivity and accessibility across all engagement efforts.

  • Spot Trends & Share Insights:Monitor feedback, identify opportunities for improvement, and help shape the future of donor engagement.

  • Stay Agile:Thrive in a fast-paced environment that may include evenings, weekends, and peak fundraising seasons.

Job Requirements:

  • A passion for people and purpose.

  • 1+ year of experience in customer service, sales, or call center environments.

  • Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media).

  • Strong multitasking, time management, and organizational skills.

  • Comfort with technology, including Microsoft Office, CRM systems, and social media tools.

  • Ability to work independently and as part of a mission-driven team.

  • High school diploma or equivalent required.

Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

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