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Weekend Chat Support Jobs in Columbus, OH (NOW HIRING)

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat ... and weekend support as needed. • The position requires attention to detail, follow-through ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

Amicis Global

Tech Support

Columbus, OH · On-site

$20 - $21/hr

... and weekend support as needed. • The position requires attention to detail, follow-through ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...

City Barbeque, LLC

IT Support Analyst

Dublin, OH · On-site

$26 - $30/hr

The Support Analyst monitors email, chat, phones, and ticketing systems to ensure that support SLAs ... Some weekend, after-hours, or holiday work required. Preferred Skills & Requirements * 1-3 years ...

Dawson

Customer Support

Columbus, OH

$18/hr

Customer Support Book and Periodical Publishing $18.00 per hour Monday-Friday, Full Availability 7 ... Excellent written and verbal communication skills across all channels: phone, email, chat, and text

City BBQ

IT Support Analyst

Dublin, OH

The Support Analyst monitors email, chat, phones, and ticketing systems to ensure that support SLAs ... Some weekend, after-hours, or holiday work required. Preferred Skills & Requirements * 1-3 years ...

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Weekend Chat Support information

See Columbus, OH salary details

$13

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$43

How much do weekend chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend chat support in Columbus, OH is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
More about Weekend Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Columbus, OH? The most popular types of Chat Support jobs in Columbus, OH are:
What are popular job titles related to Weekend Chat Support jobs in Columbus, OH? For Weekend Chat Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Columbus, OH look for? The top searched job categories for Weekend Chat Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Weekend Chat Support jobs? Cities near Columbus, OH with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Columbus, OH as of May 2026, with employment types broken down into 56% Full Time, 24% Part Time, 3% Temporary, and 17% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,332 per year, or $25.2 per hour.

IT Technical Support / Chat Support in Columbus, OH 43219

Amicis Global

Columbus, OH • On-site

$21/hr

Contractor

Posted 25 days ago

Job description

Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
 
 
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