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Weekend Call Center Jobs in Madison, WI (NOW HIRING)

Kunes Auto

Automotive BDC Representative

Madison, WI · On-site

$15/hr

Whether you've worked in a call center, retail, customer service, or another phone-based role, we ... Ability to work nights and weekends Join the Kunes Team If you're looking for a career with ...

Kunes Auto

Automotive BDC Representative

Stoughton, WI · On-site

$15/hr

Whether you've worked in a call center, retail, customer service, or another phone-based role, we ... Ability to work nights and weekends Join the Kunes Team If you're looking for a career with ...

greenpath, inc.

Client Advocate

Madison, WI · On-site

$15 - $17.57/hr

If you're someone who is empathetic, patient, and thrives in structured call center settings, this ... Flexibility with weekend coverage is required. EST: Mon-Thu: 1:00 PM - 10:00 PM & Fri: 11:00 AM - 8 ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Madison, WI

Weekend Call Center information

See Madison, WI salary details

$10

$18

$25

How much do weekend call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend call center in Madison, WI is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.38 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Madison, WI? The most popular types of Call Center jobs in Madison, WI are:
What are popular job titles related to Weekend Call Center jobs in Madison, WI? For Weekend Call Center jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Madison, WI look for? The top searched job categories for Weekend Call Center jobs in Madison, WI are:
What cities near Madison, WI are hiring for Weekend Call Center jobs? Cities near Madison, WI with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Madison, WI as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,541 per year, or $18 per hour.

Automotive BDC Representative

Kunes Auto

Madison, WI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description:

AUTOMOTIVE BDC REPRESENTATIVE

Unlimited Earning Potential | Career Growth | Paid Training


Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced professional or coming from another hands-on, customer-focused career.Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach—directly supporting our sales team and driving showroom traffic. Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful career.


Compensation

  • $15.00+ per hour, based on experience
  • Tiered Bonus Opportunities

Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group
Requirements:

Responsibilities

  • Respond quickly to online leads and phone inquiries
  • Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
  • Build rapport and maintain communication with potential customers
  • Set, confirm, and follow up on appointments
  • Follow up with leads that have not yet visited or purchased
  • Accurately document all customer interactions in the CRM system
  • Collaborate with the sales team to drive customer engagement and showroom traffic
  • Learn and apply scripts, techniques, and processes that lead to successful appointments

Qualifications

  • Prior BDC, call center, or customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational skills
  • Professional, positive, and team-oriented attitude
  • Proficient computer and typing skills
  • Ability to thrive in a fast-paced environment
  • Ability to work nights and weekends

Join the Kunes Team

If you’re looking for a career with professional growth and a company that invests in its people, we’d love to meet you. Apply today and start your career with Kunes Auto Group.