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Weekend Amazon Chat Customer Service Jobs in Michigan

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...

Copart, Inc.

Customer Service Representative

Wayland, MI · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

FastSigns

Customer Service Representative

Rochester, MI · On-site

$17 - $20/hr

FASTSIGNS #381901 is hiring for a Customer Service Representative to join our team! Benefits/Perks ... Gmail, Chat, Gemini) * 2-3 years of retail or counter sales experience preferred * High school ...

Amazon

Pharmacy Manager, Amazon Pharmacy

Wixom, MI · On-site

$62.25 - $73.25/hr

... 7 customer service support, and have their meds delivered to their doorsteps while creating ... weekends, nights, and/or holidays. - 1 year Staff Pharmacist experience within Amazon Pharmacy (if ...

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All JobsAmazon Chat Customer Service JobsWeekend Amazon Chat Customer Service JobsWeekend Amazon Chat Customer Service Jobs in Michigan

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

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For Weekend Amazon Chat Customer Service jobs in Michigan, the most frequently searched job titles are:

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Cities in Michigan with the most Weekend Amazon Chat Customer Service job openings:

Weekend Amazon Chat Customer Service jobs near you

Chat Agent - #159182 (Day Shift)

Warren, MI

Reliance One
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Reliance Oneexternal

$19/hr

Full-time

Posted 2 days ago

New

Job description

Chat Agent / Dealership Business Development Center Advisor

ROLE SYNOPSIS

Associates utilize exceptional customer service, marketing, and sales techniques to support dealership operations and increase revenue.

This role will be supporting an expansive network of international dealership clients to deliver an exceptional customer experience while building lasting relationship between the customer and dealership. A typical day would include answering product questions, discussing financial concerns, scheduling appointments, or responding to a frustrated customer while taking ownership of each situation and offering a personalized, value-driven solution

KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Represent dealerships across the national and global market via webchat, email, and various digital communication mediums

• Convert in-market vehicle sales and services customers to dealership leads, while meeting department KPIs and goals

• Serve as an expert in the product line, promotions, and dealership operations

JOB REQUIREMENTS

• Utilize web chat software to provide consultative assistance to customers with their vehicle purchase process

• Continuously aim to improve customer satisfaction, productivity and efficiency by making recommendations that benefit the customer making their buying experience better

• Be a goodwill ambassador for the company by courteous treatment of all customers

• Provide exceptional service to all internal and external customers

• Promote sales and lead captures for the client by accurately and enthusiastically responding to consumer questions about products, features, benefits, incentives, and promotions

• Effectively builds rapport with customers, dealers and all team members

• Participate in any required training to maintain the technical knowledge and skills necessary to perform the job above the standard required

• Effectively and accurately document customer interaction

• Efficiently manage concurrent activities

REQUIRED

• 1-2 years of experience in Customer Service related profession

• Journalism/Creative Writing experience preferred

• Computer navigation and typing proficiency

• Strong reading comprehension and written communication and skills

• A positive self-starter that possess a strong work ethic, an ability to meet/exceed deadlines, organizational skills, excellent interpersonal skills and a strong attention to detail

EDUCATION

·       Bachelors Degree require