Previous experience in customer service, sales, or another customer-facing position is preferred but not required. * Strong verbal and written communication skills. * Excellent interpersonal and ...
New
Quick apply
Previous experience in customer service, sales, or another customer-facing position is preferred but not required. * Strong verbal and written communication skills. * Excellent interpersonal and ...
New
Remote Customer Service Representative
Detroit, MI · Remote
$40K - $55K/hr
Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer ... Remote
New
Quick apply
Remote Customer Service Representative
Detroit, MI · Remote
$40K - $55K/hr
Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer ... Remote
New
Remote Customer Service Specialist
Detroit, MI · On-site +1
$16.75 - $22.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Remote Customer Service Specialist
Detroit, MI · On-site +1
$16.75 - $22.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Remote Customer Service Specialist
Sterling Heights, MI · On-site +1
$15.75 - $21/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Remote Customer Service Specialist
Sterling Heights, MI · On-site +1
$15.75 - $21/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Remote Customer Service Specialist
Warren, MI · On-site +1
$16 - $21.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
Remote Customer Service Specialist
Warren, MI · On-site +1
$16 - $21.25/hr
Medical
Dental
Vision
Retirement
PTO
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...
REMOTE Customer Service Position
Grand Rapids, MI · On-site +1
$90K - $120K/yr
AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in ... Strong communicators who prioritize client experience * Organized, adaptable self-starters who work ...
REMOTE Customer Service Position
Grand Rapids, MI · On-site +1
$90K - $120K/yr
AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in ... Strong communicators who prioritize client experience * Organized, adaptable self-starters who work ...
Remote Customer Service Agent
Canton, MI · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Canton, MI · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Muskegon, MI · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Muskegon, MI · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Saginaw, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Saginaw, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Warren, MI · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Warren, MI · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
East Lansing, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
East Lansing, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Lansing, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Lansing, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Sterling Heights, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Sterling Heights, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Jackson, MI · Remote
$14 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Jackson, MI · Remote
$14 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Farmington, MI · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Farmington, MI · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Southfield, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Southfield, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Waterford, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Waterford, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Troy, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Troy, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Holland, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Holland, MI · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Clinton Township, MI · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Service Agent
Clinton Township, MI · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Remote Customer Experience information
What is a remote customer experience?
A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.
What does a typical day look like for someone in a remote customer experience role?
A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.
What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?
Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.
What are the most commonly searched types of Customer Experience jobs in Michigan?
The most popular types of Customer Experience jobs in Michigan are:
What are popular job titles related to Remote Customer Experience jobs in Michigan?
For Remote Customer Experience jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Michigan look for?
The top searched job categories for Remote Customer Experience jobs in Michigan are:
What cities in Michigan are hiring for Remote Customer Experience jobs?
Cities in Michigan with the most Remote Customer Experience job openings:
Full-time
Posted 2 days ago
New
Job description
We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy communicating with people, building relationships, and helping customers identify products and services that meet their needs.
In this role, you will communicate with prospective and existing clients who have requested information about our products and services. Your responsibilities will include answering questions, providing information, following up with customers, maintaining accurate records, and guiding customers through the sales process while delivering a professional and positive customer experience.
Key Responsibilities
- Communicate with prospective and existing clients by phone, email, text message, and virtual meetings.
- Respond to customer inquiries and provide accurate information regarding products and services.
- Identify customer needs and assist in recommending appropriate solutions.
- Follow up with prospective and existing customers in a timely and professional manner.
- Maintain accurate customer records and activity within company systems.
- Schedule and conduct virtual appointments as needed.
- Participate in virtual meetings, training sessions, and ongoing professional development.
- Collaborate with team members to support customer satisfaction and organizational goals.
- Follow established company policies, procedures, and compliance guidelines.
Qualifications
- Previous experience in customer service, sales, or another customer-facing position is preferred but not required.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Basic computer proficiency and the ability to learn new software applications.
- Strong organizational and time-management skills.
- Ability to work independently in a remote environment.
- Professional, dependable, and customer-focused.
- Willingness to participate in training and ongoing professional development.
What We Offer
- Fully remote work environment.
- Flexible scheduling.
- Comprehensive onboarding and ongoing training.
- Professional development and advancement opportunities.
- Access to company-provided technology and business tools.
- Supportive team environment with mentorship and coaching.
If you are looking for a remote opportunity where you can develop professionally, build meaningful customer relationships, and contribute to a collaborative team, we encourage you to apply. We look forward to learning more about you.