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Weekend Amazon Chat Customer Service Jobs in Michigan

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Alphabe Insight

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

Amazon

Pharmacy Manager, Amazon Pharmacy

Wixom, MI · On-site

$62.25 - $73.25/hr

... 7 customer service support, and have their meds delivered to their doorsteps while creating ... weekends, nights, and/or holidays. - 1 year Staff Pharmacist experience within Amazon Pharmacy (if ...

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...

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Showing results 21-40

All JobsAmazon Chat Customer Service JobsWeekend Amazon Chat Customer Service JobsWeekend Amazon Chat Customer Service Jobs in Michigan

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What are popular job titles related to Weekend Amazon Chat Customer Service jobs in Michigan?

For Weekend Amazon Chat Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Amazon Chat Customer Service jobs in Michigan look for?

The top searched job categories for Weekend Amazon Chat Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Weekend Amazon Chat Customer Service jobs?

Cities in Michigan with the most Weekend Amazon Chat Customer Service job openings:

Weekend Amazon Chat Customer Service jobs near you

Customer Service Representative

Liquid Environmental Solutions

Wyoming, MI • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Liquid Environmental Solutions rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

15th of 91 rated recycling and waste

Job description

Customer Solutions & Dispatcher Role
Location:
Grand Rapids location
Schedule:
Full-time, 8:00 AM - 4:00 PM, Monday through Friday
Pay:
Starting at $20/hr
Job Summary:
We are seeking a motivated and organized professional to fill a dual-role position combining Customer Solutions Representative and Dispatcher responsibilities. This individual will play a key role in ensuring customer satisfaction and efficient operations by managing customer communications and coordinating service schedules for our drivers. This position requires a proactive, self-starter with excellent communication, problem-solving, and organizational skills.
Responsibilities:
Customer Solutions:
- Manage daily customer interactions (inbound/outbound calls, emails, SMS, and chat) in a professional and friendly manner.
- Listen to and address customer inquiries, complaints, and requests with high levels of professionalism and satisfaction.
- Use case management systems to document, track, and resolve customer concerns.
- Confirm understanding of customer needs to provide tailored solutions.
Dispatching:
- Coordinate daily activities and schedules for drivers to ensure productivity and quality.
- Optimize routing and dispatch efficiencies for service calls across various divisions.
- Respond promptly to service requests, complaints, and concerns to ensure timely resolution.
- Maintain compliance with safety standards, including hours of service for drivers.
- Manage weekend and on-call driver schedules as needed.
Qualifications:
- Experience:
  • - 1 year of phone-based customer service or dispatching experience (preferred in HVAC, plumbing, or similar trade industries).
  • - Experience with multi-line phone systems and scheduling software.
- Skills:
  • - Strong verbal, written, and analytical communication skills.
  • - Proficient in Microsoft Office (Outlook, Excel, Word).
  • - Geographic knowledge of the Fraser, MI area and surrounding regions.
  • - Exceptional multitasking and problem-solving abilities.
  • - Ability to work efficiently both independently and as part of a team.
Benefits:
- Comprehensive Benefits Package:
  • - 401(k) with matching.
  • - Medical, dental, and vision insurance.
  • - Paid time off and holidays.
  • - Employee referral program.

- Growth Opportunities: Professional development and advancement within the company.
- Recognition: Awards and recognition for exceptional performance.
Who We Are:
Dover Grease Traps is a leading provider of commercial and industrial plumbing, drain cleaning and grease trap cleaning services. Known for innovative solutions and exceptional customer service, Dover Grease Traps is committed to creating a collaborative and rewarding work environment for its employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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