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Weekend Amazon Chat Customer Service Jobs in Michigan

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

... reliable service, creating tools that help clients manage their online presence and customer ... Role Description This is a full-time remote role for a Live Chat Agent / Messaging Specialist. In ...

Customer Service Representative

Flint, MI ยท On-site

$15.50 - $21.25/hr

One (1) year experience in a customer service related role with direct contact with customers via telephone, email, chat and/or face-to-face. Preferred: * One (1) year experience in a physician ...

Customer Service Representative

Flint, MI ยท On-site

$15.50 - $21.25/hr

One (1) year experience in a customer service related role with direct contact with customers via telephone, email, chat and/or face-to-face. Preferred: * One (1) year experience in a physician ...

Customer Service Representative

Flint, MI ยท On-site

$15.50 - $21.25/hr

One (1) year experience in a customer service related role with direct contact with customers via telephone, email, chat and/or face-to-face. Preferred: * One (1) year experience in a physician ...

Showing results 21-40

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What are popular job titles related to Weekend Amazon Chat Customer Service jobs in Michigan?

For Weekend Amazon Chat Customer Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Weekend Amazon Chat Customer Service jobs?

Cities in Michigan with the most Weekend Amazon Chat Customer Service job openings:

Customer Service Representative

Lansing, MI โ€ข On-site

Adecco US, Inc.
Recruiting and Staffing Servicesย โ€ขย 10K+ employees

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 3 days ago.ย Applications are no longer accepted.


Job description

.Adecco Creative & Marketing is partnering with a global gaming and technology company to hire Customer Service Agents supporting its growing online lottery and gaming business .

This role supports customers through phone, chat, and email , helping with account questions, payments, technical issues, games, and general troubleshooting. The ideal candidate is customer-focused, comfortable navigating multiple systems, and able to quickly resolve issues in a fast-paced environment.

Position Details

  • Location: Lansing, MI โ€“ Hybrid

  • Schedule: Full-time

  • Pay: $ 19.00/hour

  • Work Model: 3 days onsite / 2 days remote

  • Potential Conversion: Opportunity to convert to a direct employee after approximately 4 months; conversion is not guaranteed

  • Training: Approximately 3โ€“4 weeks before taking live calls

Shifts Available

  • 7:00 AM โ€“ 3:30 PM ET

  • 12:00 PM โ€“ 8:30 PM ET

  • 3:00 PM โ€“ 11:30 PM ET

Due to current staffing needs, shift assignments may be flexible initially. Once the team reaches full staffing, employees will move to their preferred shift.

What You'll Do

  • Provide customer support through phone, chat, and email

  • Troubleshoot account, payment, technical, and game-related issues

  • Answer customer questions and clearly explain solutions

  • Navigate multiple systems to research and resolve customer concerns

  • Document customer interactions accurately

  • Deliver a positive customer experience from start to finish

What We're Looking For

  • Customer service, call center, or related experience

  • Strong verbal and written communication skills

  • Excellent problem-solving and troubleshooting abilities

  • Comfortable working with multiple computer systems and applications

  • Ability to work in a fast-paced, customer-focused environment

  • Reliable and comfortable working onsite 3 days per week

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.