Experience managing remote and globally distributed engineering teams. * Experience working within ... Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies. * Experience ...
Experience managing remote and globally distributed engineering teams. * Experience working within ... Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies. * Experience ...
Engineering Team Lead - CX/CCaaS Platform(Remote)
Atlanta, GA · On-site +1
$98K - $129K/yr
Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies. * Experience with Elixir is highly desirable. * Experience with AWS, Azure, or Google Cloud. * Experience with ...
Engineering Team Lead - CX/CCaaS Platform(Remote)
Atlanta, GA · On-site +1
$98K - $129K/yr
Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies. * Experience with Elixir is highly desirable. * Experience with AWS, Azure, or Google Cloud. * Experience with ...
Webrtc Remote information
What is a WebRTC remote job?
WebRTC remote jobs are positions that involve working with Web Real-Time Communication (WebRTC) technologies from a remote location, rather than in a traditional office setting. These roles typically focus on developing, maintaining, or supporting real-time audio, video, and data communication applications, such as video conferencing tools or live chat platforms. Professionals in these jobs may work as developers, engineers, or support specialists, collaborating with teams online to build and improve WebRTC-based solutions. Remote WebRTC jobs offer flexibility and the opportunity to work with cutting-edge real-time communication technologies from anywhere in the world.
What are some common challenges faced by WebRTC remote engineers when collaborating with distributed teams?
WebRTC Remote engineers often work closely with distributed teams, which can introduce challenges such as coordinating across different time zones, ensuring consistent code integration, and maintaining effective real-time communication. Additionally, troubleshooting WebRTC applications remotely can be complex due to variations in end-user network environments and device configurations. To address these issues, teams typically rely on robust communication tools, thorough documentation, and regular virtual meetings to stay aligned and resolve issues efficiently.
What are the key skills and qualifications needed to thrive as a WebRTC remote engineer, and why are they important?
To thrive as a WebRTC Remote Engineer, you need strong proficiency in real-time communication protocols, JavaScript, and experience with WebRTC APIs, typically backed by a degree in computer science or equivalent experience. Familiarity with signaling servers, STUN/TURN servers, and related tools like Janus, Kurento, or mediasoup is highly valued. Excellent problem-solving abilities, collaboration, and clear communication skills are essential for working within distributed teams and troubleshooting complex issues. These competencies ensure reliable, scalable, and high-quality real-time applications that meet user and business needs.
What is the difference between Webrtc Remote vs Web Developer?
| Aspect | Webrtc Remote | Web Developer |
|---|---|---|
| Required Credentials | Experience with WebRTC, remote work skills | Web development certifications, coding skills |
| Work Environment | Remote, collaborative teams, tech-focused | Office or remote, project-based |
| Industry Usage | Telecommunications, real-time communication apps | Websites, applications, software development |
| Search & Comparison Intent | Remote WebRTC roles, real-time communication jobs | Web development jobs, coding roles |
Webrtc Remote roles focus on real-time communication technologies like WebRTC and often require remote work experience. Web Developers have broader web programming skills and may work in various environments. While Webrtc Remote specialists focus on communication apps, Web Developers build diverse web solutions. Both roles are in tech, but their specific skills and industry applications differ.
What are popular job titles related to Webrtc Remote jobs in Georgia?
For Webrtc Remote jobs in Georgia, the most frequently searched job titles are:
- Remote Dialer Administrator
- Junior Salesforce Administrator Remote
- Salesforce Solution Engineer
- Vice President Salesforce Solution Engineer
- Remote Offshore Admin
- Executive Civil Engineering Sales
- Remote Salesforce Engineer
- Freelance Senior Salesforce Developer
- Commission Product Developer
- Contract Webrtc Developer
What job categories do people searching Webrtc Remote jobs in Georgia look for?
The top searched job categories for Webrtc Remote jobs in Georgia are:
Full-time
Medical, Dental, Vision, Retirement
This job post has expired 2 days ago. Applications are no longer accepted.
Job description
Engineering Manager - CX/CCaaS PlatformBuild It. Scale It. Own It.
At Sangoma, we build the technology that keeps businesses connected. Our cloud communications portfolio powers millions of conversations every day through Unified Communications (UCaaS), Contact Center as a Service (CCaaS), SIP Trunking, and Customer Experience (CX) solutions used by organizations worldwide.
We are seeking an experienced Engineering Manager - CX/CCaaS Platform to lead an established global engineering team responsible for the development, scalability, reliability, and innovation of Sangoma's Contact Center and Customer Experience platforms.
This role is ideal for a hands-on engineering leader who combines strong people management skills with the technical depth needed to guide architecture discussions, mentor senior engineers, and drive the successful delivery of cloud-based communications solutions. The successful candidate will have experience leading distributed engineering teams and working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or related SaaS environments.
Location: United States, Canada, or Medellin, Colombia
Your Role
- Lead, mentor, and develop a globally distributed team of software engineers across multiple countries and time zones.
- Foster a culture of accountability, collaboration, innovation, and continuous improvement.
- Partner closely with Product Management to define priorities, align on roadmaps, and deliver customer-focused solutions.
- Lead the development and operation of Sangoma's CX and CCaaS platforms, ensuring scalability, reliability, and performance.
- Guide architecture discussions, technical design reviews, and engineering best practices.
- Participate in code reviews and provide technical leadership to engineers and technical leads.
- Drive the successful delivery of new features, enhancements, integrations, and platform improvements.
- Champion modern software development practices, including CI/CD, automation, testing, observability, and Infrastructure as Code.
- Ensure platform reliability through effective monitoring, incident management, root cause analysis, and operational excellence.
- Collaborate with Product, Customer Success, Professional Services, Support, Security, and Infrastructure teams to deliver exceptional customer experiences.
- Recruit, develop, and retain top engineering talent while supporting career growth and team engagement.
Requirements
Your Background
- 8+ years of software engineering, platform engineering, or related technical experience.
- 5+ years of engineering management experience leading software engineering teams.
- Experience managing remote and globally distributed engineering teams.
- Experience working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or customer-facing SaaS environments.
- Strong software engineering background with experience in modern application development and distributed systems.
- Experience with one or more programming languages such as Python, Elixir, Java, Go, or Node.js.
- Experience with cloud-native architectures, APIs, microservices, and scalable SaaS applications.
- Experience with Linux/Unix environments.
- Experience with PostgreSQL, MySQL, or similar relational databases.
- Experience with Git, CI/CD pipelines, automated testing, and modern software development practices.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
- Strong communication, leadership, coaching, and stakeholder management skills.
Preferred Qualifications
- Experience with Contact Center and Customer Experience technologies, including omnichannel engagement, intelligent routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
- Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies.
- Experience with Elixir would be fantastic.
- Experience with AWS, Azure, or Google Cloud.
- Experience with Kubernetes, Docker, Infrastructure as Code, and observability platforms.
Benefits
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K program - 100% match on 4%.
- Employee Stock Purchase Plan after one year of service.
- Flexible Time Off & Company Holidays
- Entrepreneurial work environment partnered with high growth career opportunities
Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.