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Web Support Jobs in Ohio (NOW HIRING)

Medium

Head of Web, Unsplash

Toronto, OH · On-site

$100 - $130/hr

Support team members in their growth and development, empowering them to achieve their career goals ... Experience building web applications at scale. * Experience with functional programming. Nice to ...

SierTeK Ltd.

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled ...

Varsity Tutors

Web Design Tutor

Cincinnati, OH · Remote

$18 - $40/hr

... Web Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Web Design Tutor

Cleveland, OH · Remote

$18 - $40/hr

... Web Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Web Design Tutor

Columbus, OH · Remote

$18 - $40/hr

... Web Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Web Design Tutor

Akron, OH · Remote

$18 - $40/hr

... Web Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

University of Pennsylvania

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support email marketing campaigns, promotional outreach, and audience communications. * Coordinate ... Coordinate with internal stakeholders on web updates and digital projects Social Media & Digital ...

System One

Application Support Engineer

Bluffton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Design, develop, support, and maintain new web-based, custom applications that support business needs and eliminate manual processes. * Utilize advanced ERP capabilities and automations to provide ...

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Showing results 41-60

All JobsWeb Support JobsWeb Support Jobs in Ohio

Web Support information

See Ohio salary details

$11

$20

$32

How much do web support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for web support in Ohio is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.32 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
What are popular job titles related to Web Support jobs in Ohio? For Web Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Web Support jobs in Ohio look for? The top searched job categories for Web Support jobs in Ohio are:
Web Support jobs near you
Infographic showing various Web Support job openings in Ohio as of August 2026, with employment types broken down into 67% Full Time, 20% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,128 per year, or $20.3 per hour.

Digital Marketing/SEO & GEO Specialist

CrossCountry Mortgage

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Digital Marketing/SEO Specialist is responsible for planning, executing, and optimizing digital marketing initiatives that drive brand awareness, website traffic, and lead generation. This role supports multiple digital channels including SEO, local search, website content, and web chat while leveraging analytics to improve campaign performance and ROI. The Digital Marketing/SEO Specialist focuses primarily on improving CCM's loan officer and corporate presence on search engines and LLM platforms to drive increased traffic, visibility, user engagement, and conversions. This role oversees keyword research, strategy, and the execution of SEO campaigns with an emphasis on improving loan officers' local search rankings through on-page optimization, GBP management, link building, technical optimization, and content strategy. This role maintains and enhances ccm.com and the website chat experience. The Digital Marketing/SEO Specialist collaborates with the digital marketing team to develop and implement recommendations that optimize user flow and the overall website experience.
Job Responsibilities:
  • Manage and optimize Google Business Profiles and web listings.
  • Develop processes to generate loan officer (LO) and local market blog content at scale.
  • Own the website chat assistant implementation and optimization.
  • Implement search engine optimization (SEO) strategies through on-page optimization, technical audits, link building, and content development.
  • Update and optimize CrossCountry Mortgage's website, drive organic traffic, and increase conversions based on data.
  • Provide web support for landing pages, profile customization, and vanity domain management for loan officers.
  • Conduct keyword research for consumer direct and retail.
  • Develop and improve digital strategies that drive traffic and ROI for CCM and loan officers.
  • Provide recommendations for website features/enhancements and CMS functionality.
  • Regularly analyze data using third party tools to understand user behavior and provide insight into the topics that drive interest and engagement.
  • Develop ongoing plans to monitor and measure SEO and website performance, while reporting on campaign results.
  • Perform competitive analysis as needed.
  • Collaborate with the internal team to implement projects and tasks.
  • Work with the branch network to coordinate and process SEO/digital marketing requests.
  • Collaborate with marketing team to produce materials that are compliant, meeting all industry-related requirements/regulations.
  • Maintain and update reports and internal files for record keeping and audit purposes.
  • Keep up to date and informed on new SEO/digital trends and adapt accordingly.
  • Conduct regular website audits to identify and resolve issues.
  • Create and share monthly reporting.
  • Serve as the subject matter expert on SEO by providing education and presenting updates to field marketing staff and loan officers.

Qualifications and Skills:
  • 4+ years of SEO experience.
  • Experience with local SEO strategy, best practices, and trends.
  • Experience with local citations and generating reviews.
  • Experience with SEO tools to perform keyword research, competitive analysis, and other search marketing activities.
  • Experience with web optimization, UX, CRO, analytics, marketing, and communications.
  • Experience with GA4, Looker Studio, GTM.
  • Experience with Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), related tools, and optimization strategies.
  • Experience in financial services, preferred.
  • Experience with WordPress, preferred.
  • Understanding of A/B testing, tracking, testing, and improving campaigns.
  • Advanced knowledge of Google Business Profile management for multiple locations.
  • Knowledge of website structure - HTML, CSS, JS, Schema.org markup, and XML.
  • Knowledge of voice search and mobile optimization.
  • Excellent prioritization and time management skills.
  • Excellent attention to detail and problem-solving skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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