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Web Support Jobs in Ohio (NOW HIRING)

Genesis10

Web Methods Developer - Remote

Akron, OH · On-site +1

$60 - $83/hr

Develop and support WebMethods integrations and web services for data transfer between internal and external applications and platforms * Proactively gather requirements for integrations between ...

Genesis10

Web Methods Developer - Remote

Akron, OH · On-site

$60 - $83/hr

Design, develop and test complex integrations and web services using the WebMethods suite of tools Develop and support WebMethods integrations and web services for data transfer between internal and ...

Paychex

Sr Back End Marketing Web Developer

Cincinnati, OH · Remote

$108K - $171K/yr

Supports programming changes during optimization, quality assurance, user acceptance testing, and post implementation to ensure integrity of web based deliverable. * Manages relationship with IT by ...

Pae

Systems Administrator

Cleveland, OH · On-site

Application & Web Support: Provide support for enterprise applications and web servers. * Build Server Design: Design and create build servers for software installations and deployments.

HX5 LLC

Systems Administrator

Brook Park, OH · On-site

Application & Web Support: Provide support for enterprise applications and web servers. * Build Server Design: Design and create build servers for software installations and deployments.

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How much do web support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for web support in Ohio is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.32 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are popular job titles related to Web Support jobs in Ohio?

For Web Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Web Support jobs in Ohio look for?

The top searched job categories for Web Support jobs in Ohio are:

Web Support jobs near you
Infographic showing various Web Support job openings in Ohio as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,128 per year, or $20.3 per hour.

Web Accessibility Consultant - Hybrid

Columbus, OH • On-site

VIVA USA INC
IT Services • 51 - 200 employees
Learn more about VIVA USA INCexternal

Other

Posted 26 days ago

Job description

Title:         Web Accessibility Consultant - Hybrid

Mandatory skills:

Functional Architect,
accessibility, website design, development,
Analyze, determine, document functional requirements,
align business requirements, technical requirements, customer-facing applications,
interpret user requirements, legal accessibility requirements, Review website code,
web hosting platforms, functional architecture of websites, user interface strategy

Description:

Analyze, determine, and document functional requirements related to the accessibility of websites and related solutions.
Define and align business requirements and technical requirements for accessibility.
Conduct impact analyses of business requirement son customer-facing applications and websites.
Gather and interpret user requirements and legal accessibility requirements into design specifications.
Participate in or lead design of customer-facing websites and applications.
Review website code and make edits to ensure accessibility.
Lead testing for websites and customer-facing solutions to ensure accessibility.
Communicate accurate and useful status updates.
Follow quality standards.
Ability to work in a team environment.
Strong communication skills; both written and spoken
Act as the functional expert on accessibility for websites and applications within the Department of Neighborhoods. Provide expertise in the business processes supported by web hosting platforms and related applications.
Provide expertise for defining functional architecture of websites and customer-facing applications.
Plan and develop user interface strategy, in alignment with accessibility requirements.
Identify and track issues, risks and action items affecting own work and work of team.
Determine time estimates and schedule for own work and resolve issues in a timely manner.

Skill - Required / Desired Amount of Experience
4-year college degree or equivalent technical study in the area of accessibility and website design and development. - Required

Notes:
Hybrid; Position is required to be in the office at least 3 days per week.


VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.


Contact Details :

Account co-ordinator: Binodh Thankappan


VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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