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Web Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Computer Task Group, Inc

UX Lead

Morrisville, NC · On-site

$50/hr

Partner with Content Strategy, Creative, Product Marketing, Web Operations, Analytics, SEO, ... Excellent collaboration and stakeholder-management skills. * Ability to work effectively within ...

Computer Task Group, Inc

UX Lead

Morrisville, NC · On-site

$50/hr

Partner with Content Strategy, Creative, Product Marketing, Web Operations, Analytics, SEO, ... Excellent collaboration and stakeholder-management skills. * Ability to work effectively within ...

Computer Task Group, Inc

UX Lead

Morrisville, NC · On-site

Partner with Content Strategy, Creative, Product Marketing, Web Operations, Analytics, SEO, ... Excellent collaboration and stakeholder-management skills. * Ability to work effectively within ...

Computer Task Group, Inc

UX Lead

Morrisville, NC

$50/hr

Partner with Content Strategy, Creative, Product Marketing, Web Operations, Analytics, SEO, ... Excellent collaboration and stakeholder-management skills. * Ability to work effectively within ...

DO Supply

Senior Web Engineer

Cary, NC · On-site +1

... M systems that streamline operations • API-driven microservices that connect critical business platforms • Scalable web applications that improve the customer and employee experience Working ...

USM

Web Developers

Raleigh, NC · On-site

... M counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... . USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest ...

Science 37

Site Operations Specialist

Morrisville, NC · On-site

The Site Operations Specialist plays a critical role in overall site enablement and the successful ... Assists in vendor management, including the efficient use of web tools such as IWRS, IRB web ...

Science 37

Site Operations Specialist

Morrisville, NC · On-site

The Site Operations Specialist plays a critical role in overall site enablement and the successful ... Assists in vendor management, including the efficient use of web tools such as IWRS, IRB web ...

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Web Operations Manager information

See Raleigh, NC salary details

$63.7K

$114.7K

How much do web operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for web operations manager in Raleigh, NC is $111,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a web operations manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What does a web operations manager do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

What are the key skills and qualifications needed to thrive as a web operations manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.

How does a web operations manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

More about Web Operations Manager jobs

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For Web Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Web Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Web Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Web Operations Manager jobs?

Cities near Raleigh, NC with the most Web Operations Manager job openings:

Web Operations Manager jobs near you
Infographic showing various Web Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,710 per year, or $53.7 per hour.

UX Lead

Morrisville, NC • On-site

Computer Task Group, Inc
1 - 5K employees
Learn more about Computer Task Group, Incexternal

$50/hr

Full-time

Posted 5 days ago

Job description

Overview

CTG is seeking to fill a UX Lead position for our client.

Location: Morrisville, NC

Duration: 12+ months, with possibility for extension

Rate: $50.00 hourly

Duties:

  • Define and evolve the global UX vision and experience strategy across owned digital channels and customer journeys.
  • Create scalable customer journey frameworks aligned to customer needs and business priorities.
  • Design and optimize end-to-end digital experiences across awareness, consideration, evaluation, decision, and conversion stages.
  • Shift experience planning from page-centric design to journey-centric orchestration.
  • Establish standards for navigation, content flow, progression paths, usability, and decision-support mechanisms.
  • Lead journey-mapping workshops with business stakeholders and customer-facing teams.
  • Identify friction points, usability challenges, and opportunities across key customer journeys.
  • Develop and maintain UX design governance, usability standards, and experience frameworks.
  • Partner with Content Strategy, Creative, Product Marketing, Web Operations, Analytics, SEO, Development, and regional teams to deliver consistent digital experiences.
  • Use customer insights, analytics, research, and experimentation to identify opportunities and improve engagement and conversion.
  • Lead UX initiatives that improve customer satisfaction, engagement, conversion rates, and overall digital experience performance.
  • Communicate UX strategies, recommendations, and measurable outcomes to senior stakeholders and cross-functional teams.

Skills:

  • Strong knowledge of UX, customer experience (CX), product design, digital experience, and customer journey methodologies.
  • Expertise in customer-centered design principles and end-to-end experience design.
  • Strong understanding of usability, information architecture, navigation, content flow, and conversion optimization.
  • Experience developing scalable UX frameworks and design governance standards.
  • Strong analytical and problem-solving skills with the ability to translate customer and business data into actionable UX improvements.
  • Excellent collaboration and stakeholder-management skills.
  • Ability to work effectively within complex enterprise digital ecosystems and across global, cross-functional teams.
  • Strong presentation and communication skills.
  • Experience with UX research, journey mapping, experimentation, analytics, and experience optimization.

Experience:

  • 8+ years of UX, CX, product design, or digital experience leadership experience.
  • 12+ years of experience leading global UX organizations and enterprise experience strategy is highly desirable.
  • Proven experience improving conversion rates, engagement, customer satisfaction, and business outcomes through UX initiatives.
  • Experience leading UX strategy across complex enterprise digital ecosystems.
  • Demonstrated experience designing customer journeys and digital experiences across multiple stages of the customer lifecycle.
  • Strong portfolio demonstrating customer-centered design practices and measurable business results.
  • Experience partnering with cross-functional teams including Marketing, Content, Creative, Product, Analytics, SEO, Development, and Web Operations.

Education:

  • Bachelor's degree in Human-Computer Interaction, UX Design, Digital Design, Psychology, Computer Science, or a related field.
  • Equivalent combination of education and relevant experience may be considered.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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