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Web Operations Manager Jobs in Boston, MA (NOW HIRING)

Wit

Manager, Digital Content & Web Production

Boston, MA · Hybrid

$90K - $113K/yr

... Manager, Digital Content & Web Production is a driver of Wentworth's digital presence, ensuring our ... In addition to daily operations, this individual will be involved in a website refresh and serve as ...

360 IT Professionals

Web Server Admin

Norwood, MA

Management of Individual Application configuration, patching coordination for IIS and the supported ... Support the installation, configuration, security, operation, and maintenance of all web portal ...

Nanobiosym

Software Engineer: Web Developer

Cambridge, MA · On-site

$110K/yr

Familiar with emerging technologies and industry trends and apply them to operations and activities ... Content management systems (CMSs) such as WordPress and Joomla * UI/UX design experience * Working ...

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All JobsWeb Operations JobsWeb Operations Manager JobsWeb Operations Manager Jobs in Boston, MA

Web Operations Manager information

See Boston, MA salary details

$71.2K

$128.2K

How much do web operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for web operations manager in Boston, MA is $124,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,600.00 and $126,600.00 per year, depending on experience, location, and employer.

What is a web operations manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What does a web operations manager do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

What are the key skills and qualifications needed to thrive as a web operations manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.

How does a web operations manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

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Web Operations Manager jobs near you
Infographic showing various Web Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 48% In-person, 26% Hybrid, and 26% Remote job distribution, with an average salary of $124,855 per year, or $60 per hour.

Systems Operations Manager

Level99 Entertainment

Boston, MA • On-site

$90K - $105K/yr

Full-time

Posted 2 days ago

New

Job description

WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. 


OVERVIEW
Level99 is looking for a Systems Operations Manager to own the technology that keeps our venues running smoothly. In this hybrid role, you'll be the go-to expert for our POS, inventory, and reporting systems — including Toast and xtraCHEF — ensuring every location operates accurately and efficiently. You'll partner closely with Operations, Finance, F&B, and IT teams to solve problems in real time, roll out new tools, and lead technology setup for new venue openings. If you love building scalable systems, thrive on solving problems on the fly, and want your work to directly shape the guest experience across every location, we'd love to hear from you.
RESPONSIBILITIES
  • Manage and maintain POS, inventory, and reporting systems across all locations, including menu, pricing, and configuration updates.
  • Serve as the go-to contact for restaurant system support, troubleshooting issues and managing requests through Jira.
  • Own inventory, recipe, and costing systems, including day-to-day xtraCHEF maintenance and invoice processing.
  • Build training materials and lead the rollout of new systems, features, and technology upgrades across venues.
  • Deliver accurate, actionable reporting — including weekly performance reports and Finance scorecards — to support leadership decisions.
  • Manage relationships with POS, inventory, and technology vendors, and oversee system integrations and the technology budget.
  • Lead systems planning and technology roadmapping in partnership with Finance, Operations, F&B, and IT.
  • Own technology setup for new venue openings, from initial planning through go-live.
MUST-HAVE SKILLS
  • 5+ years of experience in restaurant systems, technical solutions, or hospitality technology, with a strong F&B operations background.
  • Deep hands-on expertise with Toast POS, including Toast Web, hardware setup, and multi-location management.
  • Proven experience managing Toast and xtraCHEF integrations with third-party platforms (accounting, delivery, loyalty).
  • Demonstrated ability to manage complex, multi-unit operational environments and competing priorities.
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
  • Experience supporting new venue openings, from systems setup through go-live.
  • A track record of process improvement, standardization, and scalable system design.
  • Strong project management and cross-functional communication skills.
  • Background in training, change management, and vendor relationship management.
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
 
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
 
Level99 is an E-Verify employer.