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Web Operations Manager Jobs in Baltimore, MD (NOW HIRING)

Operations Manager

Parkville, MD · On-site

$21 - $39.60/hr

Ensure web orders are shipped out including samples (e-commerce) * Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence * Assist the stales team with resets ...

Operations Manager

Aspen Hill, MD · On-site

$21 - $39.60/hr

Ensure web orders are shipped out including samples (e-commerce) * Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence * Assist the stales team with resets ...

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Web Operations Manager information

See Baltimore, MD salary details

$65.1K

$117.2K

How much do web operations manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for web operations manager in Baltimore, MD is $114,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,800.00 and $115,800.00 per year, depending on experience, location, and employer.

What Is the Job of a Web Operations Manager Do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

How does a Web Operations Manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is a Web Operations Manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What does a web operations manager do?

A web operations manager oversees the daily functioning and maintenance of a company's website, ensuring optimal performance, security, and user experience. They coordinate technical teams, implement updates, monitor analytics, and manage tools like content management systems and server infrastructure to support online business goals.

How much should an operations manager get paid?

The salary for a Web Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Factors such as technical skills, certifications, and the complexity of web infrastructure can influence compensation levels.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

What jobs in the US pay 300,000 a year?

Web Operations Managers in large organizations or tech companies can earn $300,000 or more annually, especially with extensive experience, advanced skills in cloud platforms, and leadership responsibilities. High-level executive roles such as CTOs or CIOs also frequently reach or exceed this salary level, often requiring strategic oversight and specialized certifications.

What are the key skills and qualifications needed to thrive as a Web Operations Manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.

What job makes $10,000 a month without a degree?

A Web Operations Manager can potentially earn $10,000 or more per month through experience, skills in website management, and overseeing online infrastructure. High-paying roles in this field often require strong technical knowledge, certifications, and the ability to optimize website performance and security.
What are popular job titles related to Web Operations Manager jobs in Baltimore, MD? For Web Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Web Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Web Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Web Operations Manager jobs? Cities near Baltimore, MD with the most Web Operations Manager job openings:
Operations Manager

$21 - $39.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

205th of 716 rated retailers


Job description

Pay Range
$21.00 - $39.60
PURPOSE
This position is responsible for all aspects of store operations, which include providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and associate education. Ensures the store is a safe workplace and provided a safe shopping experience, while maximizing company profitability by managing the store operations.
MAJOR RESPONSIBILITIES
  • Operations
  • Demonstrated ability to read and review a profit and loss statement to identify areas of improvement
  • Demonstrated ability to utilize computer and point of sale systems to maintain accurate inventory and manage the cycle count process
  • Maintain inventory integrity by supervising the cycle count and inventory counting processes
  • Assist the General Manager in handling store level human resources or loss prevention issues as necessary
  • Supervise the cashing handling practices and ensure necessary communications to the corporate finance department
  • Coordinate facility management to guarantee the safety and security of customers and employees
  • Assist the General Manager in staying within budget with respect to controllable expenses and drive profitability
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
  • Ensure store presentation standards are achieved and maintained
    Customer Service
  • Assist the General Manager in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
  • Engage customer focus during the pick-up and check-out process
  • Handle claims and other KCM/MOD duties as needed
  • Ensure maximum scheduling coverage especially during peak traffic periods
  • Interface with corporate headquarters employees
    Administrative
  • Record-keeping and reporting of inventory, HR related matters and cash office records
  • Ensure web orders are shipped out including samples (e-commerce)
  • Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence
  • Assist the stales team with resets, displays and display credits (merchandising)
  • Administer W/C matters and associated claims and maintains OSHA logs in coordination with the Store Support Center
    Warehouse/Logistics
  • Direct/supervise truck appointments, communicate scheduling and manage scheduling issues (logistics)
  • Assist with customer pick-ups, auditing storage and maintaining pre-sales/FDX
  • Involved in sales reset in accordance with warehouse team (pack-out/overnight)
    Management
  • Review and assess the performance of associates on a timely basis
  • Train, develop, supervise and define workload associates
  • Ensure store adheres to COP/SOPs
  • Manage direct reports to ensure performance
  • Monitor associate retention and career development; communicate ideas to General Manager
  • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
  • Ensure compliance to scheduling, hiring, payroll and business planning processes
  • Monitor, maintain and follow company policies; support company expectations and systems
  • Available to open and/or close the store in an effective manner
  • Perform additional managerial duties as necessary

MINIMUM ELIGIBILITY REQUIREMENTS
  • 3-5 years retail management experience and proven ability direct operations
  • Ability to perform in a high volume, highly complex location
  • Ability to demonstrate initiative and be a self-starter
  • Demonstrated proficiency in recruiting, hiring, and training associates
  • Excellent communication, interpersonal and analytical skills
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
  • Must possess excellent customer service skills and work well under pressure

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
  • Occasional travel may be required including air and car travel
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate

PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
  • Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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