Wayfinding Design Jobs (NOW HIRING)

The Transportation Planning and Management Division (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.
The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.
The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Bus Stop Wayfinding Coordinator within Furniture and Operations. Furniture and Operations manage contract management, design, planning, installation, and maintenance of bike parking, benches, leaning bars, wayfinding signage, curb extensions, and safety devices for pedestrians, cyclists, and transit riders throughout New York City. The goal of these programs is to make the city more vibrant, walkable, bikeable, and mass transit accessible, particularly for people who live and work outside.
Under the direction of the Furniture and Operations Deputy Director of Data & Design, the Bus Stop Wayfinding Coordinator will play a critical role in the NYC DOT's Wayfinding program by leading the development of new standards for mapped and non-mapped signage at bus islands throughout New York City. The candidate will also be responsible for artwork production, consultant management, printing, installation, and sign maintenance tasks. Additionally, the candidate will be responsible for managing the program's other transit-branded way-finding products, including subway neighborhood maps, Select Bus Service (SBS) signage with real-time passenger information, and ferry maps. The candidate will also coordinate relationships with signage partners inside and outside of NYC DOT. Duties may include, but are not limited to:
The Bus Stop Wayfinding Coordinator will research, analyze, and develop new standards for mapped and non-mapped signage at bus islands throughout New York City. The candidate will develop and maintain documentation for maps, graphics, and content standards, product templates, and training materials. The selected candidate will produce transit-branded wayfinding maps and signage using Adobe Illustrator/InDesign and ArcGIS, and review maps produced by others, ensuring accuracy and adherence to strict graphic and content standards. They will also review and coordinate production of maps produced by consultants, outside agencies, or other DOT units and program partners, coordinate printing, deliveries, installation, and inspections of wayfinding products, as needed. This role will; assist with the design process for new and other wayfinding map products, as well as changes to existing map products and structures, develop and maintain a tracking system for new signage at bus islands compatible with existing tracking systems, in coordination with Furniture and Operations Data Managers and Data Coordinators, perform data entry and other database management tasks as needed for program maintenance, coordinate with business improvement districts, sibling agencies, cultural institutions, elected officials, Community Boards, conservancies, and other community groups to update map content, and perform additional tasks related to the assigned role as needs arise.
The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
Preferred Skills:
Professional experience in urban planning, graphic design, and/or related fields; previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access); excellent organization skills and an ability to focus on details and respond quickly to requests; strong analytical/critical thinking skills; ability to write and communicate clearly; excellent time-management skills; demonstrated interest in transportation and the built environment of NYC; willingness to work in the field in all seasons, traveling by bike, walking, or using mass transit.
Work Location:
55 Water Street, New York, NY 10041
Hours/Shift:
35 hrs. per week / 9 am - 5 pm
Additional Information:
** To be considered for this position, the candidate must be serving permanently in the title of Asst. Urban Designer, be reachable on the civil service lists #2039, #5019, or be eligible under the 55a program. **
Note: Less than 2 yrs. City Service - New Hire Rate: $66,330, 2 or more yrs. City service - Minimum Incumbent Rate: $76,279
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. For more information on NYC Civil Service Exams https://www.nyc.gov/site/dcas/employment/how-can-you-find-upcoming-exams.page.
To Apply
All resumes are to be submitted electronically using one of the following methods:
Please go to www.nyc.gov/careers/search and search for the Job ID number:783546
Current employees, please log in to Employee Self Service at https://hrb.nycaps.nycaps.nycnet follow the Careers Link, ID number :783546
No phone calls, faxes, or personal inquiries permitted.
Only applicants under consideration will be contacted.
Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot
ASSISTANT URBAN DESIGNER - 22092

Qualification Requirements
1. A baccalaureate degree in architecture from an accredited college and one (1) year of full-time experience in planning, design, research, investigations and/or studies related to urban design development programs; or
2. Education and/or experience equivalent to "1" above. However, a baccalaureate degree in architecture is required of all candidates. Graduate work leading to an advanced degree in architecture, urban design or city planning may be substituted for the one year of experience described above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.