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Warranty Manager Jobs (NOW HIRING)

AV Hiring USA

AV Service & Warranty Manager

Miami, FL · On-site

$75K - $85K/yr

AV Service & Warranty Manager Location: Miami, FL (Travel Required - Up to 25%) Salary: $75,000-85,000 Position Type: Permanent Category: AV Integration Summary The AV Service & Warranty Manager is ...

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Taylor Morrison

Community Warranty Manager

Tampa, FL · On-site

Summary As a Community Warranty Manager I working for Taylor Morrison you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You ...

Moove

Central Warranty Manager

Phoenix, AZ · On-site

Role Summary The Central Warranty Manager owns warranty recovery as a centralized function across all Moove markets. This role builds and runs the warranty operating system: claim identification ...

AV Hiring USA

AV Service & Warranty Manager

Miami, FL

$75K - $85K/hr

AV Service & Warranty Manager Location : Miami, FL (Travel Required - Up to 25%) Salary : $75,000-85,000 Position Type : Permanent Category : AV Integration Summary The AV Service & Warranty Manager ...

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Warranty Manager information

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$36.5K

$75.3K

$115.5K

How much do warranty manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for warranty manager in the United States is $75,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a warranty manager, and why are they important?

To thrive as a Warranty Manager, you need expertise in warranty policies, claims processing, and strong analytical skills, often supported by a degree in business or a related field. Familiarity with warranty management software, ERP systems, and industry-specific databases is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills for managing customer expectations and coordinating with internal teams. These competencies are vital to ensure efficient claim resolution, customer satisfaction, and compliance with warranty standards.

What does a warranty manager do?

A Warranty Manager oversees the warranty process for products or services, ensuring that claims are handled efficiently and in accordance with company policies and manufacturer guidelines. They coordinate with customers, service teams, and suppliers to process warranty claims, investigate issues, and authorize repairs or replacements. Their role also involves maintaining accurate records, analyzing warranty data to identify trends, and working to reduce warranty costs. Additionally, they may train staff and develop strategies to improve customer satisfaction and compliance with warranty terms.

What are some common challenges faced by warranty managers, and how can they be addressed?

Warranty Managers often encounter challenges related to managing high volumes of claims, ensuring compliance with manufacturer policies, and balancing customer satisfaction with company interests. Staying organized and implementing effective claim tracking systems can help manage workloads efficiently. Building strong relationships with both customers and vendors, along with staying updated on product and policy changes, also contributes to smoother operations and fewer disputes. Continuous training and clear communication across departments are key strategies for overcoming these common hurdles.

How much do warranty managers make?

Warranty managers typically earn a median annual salary between $60,000 and $90,000, depending on experience, industry, and location. Senior or specialized warranty managers with certifications can earn higher salaries, and the role often involves skills in customer service, technical knowledge, and data analysis.
More about Warranty Manager jobs
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What are the most commonly searched types of Warranty jobs? The most popular types of Warranty jobs are:
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Warranty Manager jobs near you
Infographic showing various Warranty Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $75,282 per year, or $36.2 per hour.

Community Warranty Manager

Taylor Morrison, Inc.

Bonita Springs, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Taylor Morrison rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Description Summary
As a Community Warranty Manager I working for Taylor Morrison you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner's warranty service is performed in a timely, efficient, neat, courteous, and professional manner.
Job Details
What You'll Do
  • Become proficient in data entry into BuildPro
  • Conduct Taylor Morrison procedures for home reviews
  • Address new and current homeowner's concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program
  • Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements
  • Address new and current homeowner's concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program
  • Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested
  • Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner's home
  • Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested
  • Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements
  • Input and dissemination of warranty tickets and home reviews into BuildPro; distribute to appropriate personnel for completion
  • Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner's home
  • Manage all escalated customer calls to include documentation, follow-up, and work to assure closure on every claim
  • Provide weekly tracking of all outstanding warranty work orders to the CWM's and update as required
  • Process check requests for building permits and prepare permit submittals and applications
  • Complete customer service requests timely and accurately
  • Order, update, and distribute construction related forms
  • Prepare and submit building permits
  • Perform other duties as assigned
  • Administer Taylor Morrison's 10-year Structural Warranty Program to include claim analysis, follow-up, and work to assure closure on every claim
  • Perform other duties as assigned

Sound Like You?
You might be just who we're looking for if you have...
  • High School Graduate and have a minimum of 18 months of current or recent experience in a customer service-related position with 1 year experience in residential construction preferred
  • Excellent communication skills and ability to ensure customer satisfaction
  • Computer skills and ability to adapt to company systems
  • Possess time management skills
  • Must be highly organized and detail oriented
  • Problem solving ability
  • Ability to multi-task and remain focused
  • Ability to travel locally to meet with homeowners

FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
  • Report to Division/Corporate Office/Community daily and adhere to schedule
  • Ability to access, input, and retrieve information from a computer and/or electronic device
  • Ability to remain poised under all circumstances, diffuse conflict with colleagues and/or customers, and to interact effectively with people in a positive manner
  • Ability to work well in, and be a solid contributor to, team environments, team meetings, and group projects
  • Ability to move from task to task without loss of efficiency or productivity
  • Ability to utilize time management skills, to organize and prioritize tasks
  • Ability to adhere to established procedures and protocols
  • Ability to perform in situations requiring speed, deadlines, or productivity quotas
  • Ability to consider alternative and diverse perspectives, to negotiate, collaborate and incorporate different viewpoints
  • Ability to adjust work habits to fit different tasks and to accommodate unusual and changing situations and schedules
  • Ability to sit or stand for long periods of time and move around work environment as needed
  • Ability to operate a motor vehicle if applicable
  • Comply with company policies and procedure

Physical Demands:
  • Must be able to able to remain in a stationary position up to 50% of the time
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
#CollegeDiversity #EarlyCareer
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
  • Competitive Compensation
  • Health Care - Medical/Dental/Vision/Prescription Drug Coverage
  • 401(k) with Company Matching Contributions
  • Flexible Spending Accounts
  • Disability Programs
  • Employee & Dependent Life Insurance
  • Vacation & Company Holidays
  • Tuition Reimbursement
  • Employee Home Purchase Rebate Program
  • Home Mortgage Program
  • Employee Assistance Program (EAP)

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