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Warranty Management Jobs (NOW HIRING)

Wonder Group, Inc.

Warranty Manager

New York, NY · On-site

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

Wonder Group, Inc.

Warranty Manager

New York, NY

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

Wonder Group, INC

Warranty Manager

New York, NY

Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty. * Warranty Management: Oversee and manage all ...

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

SHAKER JCB

Warranty Administrator

Auburn, KY · On-site

$20/hr

Join SHAKER JCB as a Warranty Administrator, where you'll play a crucial role in ensuring customer satisfaction through effective warranty management. Be part of a dynamic team in Auburn, KY ...

Valley Truck Centers

Warranty Admin

Akron, OH · On-site

Job Purpose: - The Warranty Admin is responsible for managing and processing warranty claims to ensure timely and accurate resolution. This role involves coordinating with various departments ...

New

Potamkin Payroll

warranty-administrator

El Paso, TX · On-site

The Warranty Administrator plays a critical role in managing and overseeing the warranty processes within a retail trade environment, ensuring customer satisfaction and compliance with company ...

Potamkin Payroll

warranty-administrator

El Paso, TX · On-site

The Warranty Administrator plays a critical role in managing and overseeing the warranty processes within a retail trade environment, ensuring customer satisfaction and compliance with company ...

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Warranty Management information

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$10

$26

$43

How much do warranty management jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for warranty management in the United States is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What are the most common challenges faced in a warranty management role and how can they be addressed?

Professionals in warranty management often encounter challenges such as effectively tracking claims, navigating complex warranty terms, and ensuring timely processing for customers. Balancing the needs of customers with organizational policies requires strong attention to detail and excellent communication skills. Collaboration with technical teams, suppliers, and customer service is essential to resolve issues efficiently and improve warranty processes. Leveraging warranty management software and maintaining up-to-date knowledge of product warranties can help address these challenges and enhance overall efficiency.

What is warranty management?

Warranty management is the process of administering and overseeing product warranties offered by manufacturers or sellers to customers. It involves handling warranty claims, processing repairs or replacements, tracking warranty coverage periods, and ensuring compliance with warranty terms and conditions. Effective warranty management helps companies maintain customer satisfaction, control costs related to warranty claims, and gather useful data to improve product quality and service. It often requires coordination between customer service, logistics, and technical teams.

What are the key skills and qualifications needed to thrive in Warranty Management, and why are they important?

To thrive in Warranty Management, you need a thorough understanding of product lifecycle, claims processing, and customer service, often supported by a degree in business or a related field. Familiarity with warranty management software, CRM systems, and data analysis tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help manage claims efficiently and maintain customer satisfaction. These skills ensure accurate claims resolution, minimize costs, and uphold the company's reputation for reliability and service.

What is the difference between Warranty Management vs Warranty Analyst?

AspectWarranty ManagementWarranty Analyst
CredentialsTypically requires knowledge of warranty policies, customer service skills, and industry-specific certificationsRequires analytical skills, understanding of warranty data, and often similar certifications
Work EnvironmentInvolves overseeing warranty processes, coordinating with departments, and managing warranty claimsFocuses on analyzing warranty data, identifying trends, and supporting warranty decisions
Employer & Industry UsageUsed across manufacturing, automotive, electronics, and consumer goods industriesCommonly found in similar industries, often as part of warranty or quality teams

Warranty Management involves overseeing the entire warranty process, including policy enforcement and claim resolution. Warranty Analysts focus on analyzing warranty data to identify trends and improve processes. Both roles require industry knowledge and analytical skills but differ in scope and responsibilities.

More about Warranty Management jobs
What states have the most Warranty Management jobs? States with the most job openings for Warranty Management jobs include:
What job categories do people searching Warranty Management jobs look for? The top searched job categories for Warranty Management jobs are:
Warranty Management jobs near you
Infographic showing various Warranty Management job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,368 per year, or $26.1 per hour.
Warranty Manager

Warranty Manager

Wonder Group, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Wonder rating

6.9

Company rating: 6.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

13th of 87 rated restaurants

Job description

About Us
Everything's on the menu at Wonder. Except compromise.
The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more.
And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.
The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.
About the role
The Facilities Warranty Manager plays a pivotal role in overseeing and coordinating warranty-related activities for equipment, buildings and other assets. This position supports the Facilities Department working within a cross-functional role with Construction & NSO's to ensure the successful execution of initiatives, projects and maintenance tasks.
This role manages key functions within the department, focusing on the setup and administration of the Computerized Maintenance Management System (CMMS) for warranty's, asset management, and vendor compliance.
The Facilities Warranty manager will develop expertise through continuous on the job training, enabling them to provide essential administrative oversight and support for all warranty processes and systems. This role is integral to maintaining smooth operations and ensuring all warranty and maintenance activities are efficiently managed and executed.
Key Responsibilities
  • CMMS Administration: Oversee the setup, management, and improvement of the CMMS (Service Channel), ensuring efficient system functionality and compliance for warranty.
  • Warranty Management: Oversee and manage all warranty processes for equipment, buildings, and mechanical systems, ensuring timely and effective resolution of warranty claims. Maintain a comprehensive database of all warranties, including expiration dates, terms, and conditions, to endure proactive management and renewal where necessary. Serve as the primary point of contract for warranty related issues, liaising with vendors, contractors, and internal teams to address any concerns.
  • Equipment and Systems: Monitor the performance and condition of equipment and mechanical systems to identify potential warranty claims. Coordinate inspections and assessments to validate warranty coverage and ensure compliance with warranty terms. Work closely with warranty vendors to schedule repairs and replacements under warranty, minimizing downtime and ensuring operational efficiency.
  • Building Warranty Coordination: Manage warranties related to building construction, renovations, and structural components, ensuring all claims are processed in accordance with contractual obligations. Collaborate with contractors and developers to address any issues covered under building warranties, ensuring timely resolution and adherence to quality standards.
  • Vendor and Contractor Relations: Establish and maintain strong relationships with vendors and contractors to facilitate efficient warranty service and support. Negotiate warranty terms and service agreements to secure favorable conditions for the organization. Ensure vendors comply with warranty provisions, including prompt service and adherence to agreed upon standards.
  • Data Management & Reporting: Utilize the Computerized Maintenance Management Systems (CMMS) to track warranty claims, service requests, and maintenance activities. Generate reports on warranty performance, highlighting trends, issues, and areas for improvement. Provide regular updates to senior management on warranty status, including cost savings achieved through warranty management.
  • Training and Development: Conduct training sessions for OPS on warranty processes, ensuring they are informed about the terms and conditions of warranties and how to manage claims. Stay updated on industry best practices and warranty management trends, incorporating new strategies to enhance efficiency and effectiveness.
  • Budgeting and Cost Control: Assist in budgeting preparation by forecasting warranty related costs and identifying potential savings through proactive warranty management. Monitor and control warranty expenses, ensuring they align with the overall facilities budget and financial goals.
  • Cross-Departmental Collaboration: Partner with construction, NSO, IT, Accounting, and other departments for system-wide updates, project tracking, and data management related to ongoing and special projects.
  • Compliance & Risk Management: Ensure all warranty related activities comply with legal and regulatory requirements. Identify potential risks associated with warranties and implement strategies to mitigate them, protecting the organizations' assists and interests.

The experience you have
  • Experience: Minimum 3 years of facilities management, warranty administration, or a related field with a strong focus on equipment, building and mechanical systems. Proven experience in managing warranties, vendor relations, and coordinating maintenance across multiple sites.
  • Technical Skills: Proficient in CMMS, Microsoft Office, Excel & Power Point. High level of attention to detail to ensure all warranty claims are accurately documented, tracked, and processed.
  • Strengths: Strong organizational, analytical and multitasking abilities with the ability to prioritize and delegate tasks effectively in a fast-paced environment. Ability to work effectively as part of a cross functional team, collaborating with the facilities, construction & NSO departments to achieve common goals.
  • Communication: Excellent verbal and written communication skills to interact with internal teams, vendors and contractors.
  • Physical Requirements: Ability to lift up to 25 lbs. frequently and occasionally up to 100 lbs.
  • Travel: Travel required, both by car and plane.

Base Salary: $128,000 - $135,500 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
#LI-Remote
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A final note
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

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