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Warehouse Customer Service Representative Jobs (NOW HIRING)

TRG Distribution

Warehouse Customer Support

El Dorado, AR · On-site

$14.25 - $17/hr

Customer Service & Inside Sales: Receive customer inquiries, prepare quotations, process orders in ... Warehouse & Distribution: Receive shipments, pick, pack, stage and ship orders, maintain inventory ...

Global Food Corp

Customer Service Representative

Miami, FL · On-site

$18 - $20/hr

Customer Service Representative đź“Ť Medley, FL (Outside of Miami) | đź’Ľ Full-Time |đź’° $18.00 ... Coordinate with warehouse, logistics, and operations teams to ensure product availability and on ...

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Warehouse Customer Service Representative information

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How much do warehouse customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for warehouse customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Warehouse Customer Service Representative, and why are they important?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

How does a Warehouse Customer Service Representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What does a Warehouse Customer Service Representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.
More about Warehouse Customer Service Representative jobs
What cities are hiring for Warehouse Customer Service Representative jobs? Cities with the most Warehouse Customer Service Representative job openings:
What states have the most Warehouse Customer Service Representative jobs? States with the most job openings for Warehouse Customer Service Representative jobs include:
What job categories do people searching Warehouse Customer Service Representative jobs look for? The top searched job categories for Warehouse Customer Service Representative jobs are:
Warehouse Customer Service Representative jobs near you
Infographic showing various Warehouse Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Bilingual (Korean/English) Warehouse Customer Service Representative

Bilingual (Korean/English) Warehouse Customer Service Representative

CJ Logistics

Bloomington, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

CJ Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

306th of 355 rated logistics

Job description

    Candidates must complete an application at: 
    https://jobs.jobvite.com/cjlogisticsamerica/jobs  

     
    Lift Your Career to New Heights with CJ Logistics!  
    At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you! 
    Pay Range: $21.00 - $26.25 per hour  
    Schedule: 1st Shift (Mon-Fri, 9:00 am - 5:30 pm) 
     
    What You’ll Do:  
    • Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.  
    • Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.  
    • Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!  
    • Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.  
    • Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!  
    What We’re Looking For:  
    • High School Diploma or GED required  
    • Bilingual proficiency in Korean and English (required) 
    • Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS) 
    • Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!  
    Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!    
    Pay, Benefits and More:      
    • Competitive compensation package  
    • Rapid Paid! (Ability to get hours worked paid out before payday.)  
    • Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!  
    • Growing company with a performance record that continues to climb!  
    • Open-door work environment  
    • High Performance culture with a focus on a growth mindset where continuous improvement is embraced  
    • Opportunities for advancement!  
    CJ Logistics About Statement:   
    At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.   
    CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.  
    CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.  
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   
    Candidates must complete an application at: 
    https://jobs.jobvite.com/cjlogisticsamerica/jobs       

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