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Warehouse Customer Service Representative Jobs (NOW HIRING)

Surpreme Staffing

Customer Service Representative

Desoto, TX · On-site

$15.75 - $21.25/hr

Warehouse Customer Service Representative Answer inbound calls, emails, and inquiries from customers and vendors in a timely, professional manner in both English and Spanish Process storage requests ...

International Warehouse Group

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Warehouse Customer Service

Melville, NY · On-site

$50K - $60K/yr

... and warehouse services, we pride ourselves on delivering exceptional service and operational ... customer success.

BIG Logistics

CSR

Irving, TX · On-site

Warehouse Customer Service Representative The role of the Warehouse CSR is to work hands on with warehouse management and clients with the day-to-day operations of the warehouse facilities for their ...

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: * Support and resolve customer issues, including shipment tracking, credits, and product availability * Review sales orders and correct, keep records ...

Employee Force Provider - EFP Staffing

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Warehouse Customer Service

City Of Industry, CA · On-site

$18 - $19/hr

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Yusen Logistics

Customer Service Rep II

Edison, NJ · On-site

$40K - $60K/yr

Overview Salary Range: $40,492-$60,625 Position Summary As a Customer Service Representative II, ... Able to give direction to warehouse operations team members Qualifications * High school diploma or ...

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Warehouse Customer Service Representative information

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How much do warehouse customer service representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for warehouse customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Warehouse Customer Service Representative, and why are they important?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

How does a Warehouse Customer Service Representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What does a Warehouse Customer Service Representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.
More about Warehouse Customer Service Representative jobs
What cities are hiring for Warehouse Customer Service Representative jobs? Cities with the most Warehouse Customer Service Representative job openings:
What states have the most Warehouse Customer Service Representative jobs? States with the most job openings for Warehouse Customer Service Representative jobs include:
What job categories do people searching Warehouse Customer Service Representative jobs look for? The top searched job categories for Warehouse Customer Service Representative jobs are:
Warehouse Customer Service Representative jobs near you
Infographic showing various Warehouse Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

Surpreme Staffing

Desoto, TX • On-site

$15.75 - $21.25/hr

Other

Posted 10 days ago

Job description

Warehouse Customer Service Representative

Answer inbound calls, emails, and inquiries from customers and vendors in a timely, professional manner in both English and Spanish

Process storage requests, inventory orders, and retrieval scheduling

Maintain accurate records of customer accounts, inventory transactions, and service logs

Coordinate with warehouse staff to confirm product availability, intake, and release of solar panels and cotton inventory

Communicate special handling requirements for climate-controlled storage items

Resolve customer concerns or complaints, escalating when necessary

Assist with data entry, filing, and general administrative tasks

Requirements:

High school diploma or GED required; associate degree a plus

Bilingual in English and Spanish – required (read, write, and speak fluently)

1–2 years of customer service or administrative experience preferred

Strong communication skills, both verbal and written, in both languages

Comfortable working in a warehouse office environment

Basic computer proficiency (email, spreadsheets, data entry)

Organized, detail-oriented, and dependable

Ability to multitask in a fast-paced setting

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