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Warehouse Customer Service Representative Jobs (NOW HIRING)

Warehouse Customer Service Manager The Customer Service Manager is responsible for managing the ... Conducts Representatives performance appraisals * Takes corrective action to adjust customer ...

Warehouse Customer Service Manager

Carson, CA · On-site

$25.18 - $46.45/hr

Warehouse Customer Service Manager The Customer Service Manager is responsible for managing the ... Conducts Representatives performance appraisals * Takes corrective action to adjust customer ...

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

The Customer Service Representative takes incoming calls from Warehouse customers to deliver goods from warehouse inventory. * The Customer Service Representative of is a customer minded, service ...

Coordinate with warehouse personnel, transportation providers, and management to resolve issues ... The CSR will interact regularly with customers, drivers, warehouse associates, and management to ...

... Service Coordinator in Raleigh, NC Warehouse Positions Pay Weekly * Hourly Pay $21.50 per hour ... Has the ability to make quick, reliable decisions that represent both the customer and Ryder * Has ...

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Warehouse Customer Service Representative information

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How much do warehouse customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for warehouse customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Warehouse Customer Service Representative, and why are they important?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

How does a Warehouse Customer Service Representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What does a Warehouse Customer Service Representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.
More about Warehouse Customer Service Representative jobs
What cities are hiring for Warehouse Customer Service Representative jobs? Cities with the most Warehouse Customer Service Representative job openings:
What states have the most Warehouse Customer Service Representative jobs? States with the most job openings for Warehouse Customer Service Representative jobs include:
Infographic showing various Warehouse Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Warehouse Customer Service Rep | Shipping Clerk

Warehouse Customer Service Rep | Shipping Clerk

Verstela

Grapevine, TX

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago


Job description

Do you have over 1 year of recent warehouse shipping clerk experience? Are you skilled in customer service and coordinating shipments? This logistics role could be a great next step for you! 
 
This opportunity is with a logistical company in their new facility in the Grapevine area. You will be responsible for handling both inbound and outbound emails, verifying customs clearance for all shipments, and demonstrating a high level of attention to detail.
 
The job is full-time, temporary-to-hire with weekends off, a great working environment, great benefits upon permanent hire, and weekly pay!
 
Responsibilities:
  • Airport Transfer
  • Small account management
  • Dispatch
  • Customer communication 
  • Billing
 
Schedule: Monday-Friday, 9:00am - 5:30pm
 
Pay: $18/hr. 
 
Requirements:
  • 1+ years in a warehouse customer service role
  • Strong computer data entry skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Excellent communication skills via phone and email
  • High School Diploma or equivalent required
 
Benefits offered by Verstela to temporary employees:
· Medical
· Dental
· Vision
· Short-Term Disability
· Term Life and AD&D
· Identity Theft Protection
· Prescription Plan
· 401(k) Retirement Savings Plan
 
Location: Grapevine, TX
 
If you are an experienced Warehouse Customer Service Rep, look no further! Apply online or call us: 817-285-5435