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Vp Workforce Management Jobs (NOW HIRING)

KBS

Senior Workforce Enablement Analyst

Oceanside, CA · On-site

$88K - $110K/yr

... Vice President, Workforce Enablement by providing workforce planning, labor forecasting ... Operational Analytics & Performance Management * Develop enterprise dashboards, scorecards, KPIs ...

HawaiiUSA FCU

VP People Experience

Honolulu, HI · On-site

$150 - $200/hr

The VP Human Resources (VP People Experience) in collaboration with Organizational Development ... workforce management, and balance operational effectiveness with a strong workplace culture.

New

Selr LLC

VP Sales

$250K - $400K/yr

VP of Sales Location: Remote Compensation: $250,000 base salary, 4500,000 OTE Industry: B2B SaaS ... workforce management, or broader B2B SaaS Demonstrated success helping scale a SaaS business from ...

Schell Games LLC

Senior Vice President

Bingham Farms, MI · On-site

$100K/yr

Operational Excellence -- Implement advanced operational systems, workforce management practices ... The Senior Vice President will play a pivotal role in shaping Encore Service Group's future and ...

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Showing results 21-40

All JobsVp Workforce Management Jobs

Vp Workforce Management information

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$43.5K

$157.5K

$277.5K

How much do vp workforce management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for vp workforce management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What is the difference between Vp Workforce Management vs Workforce Planning Manager?

AspectVp Workforce ManagementWorkforce Planning Manager
CredentialsExperience in workforce management, analytics, leadership skillsSimilar credentials, often with analytics or HR background
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, team-focused, project-based
Industry UsageCommon in large corporations, call centers, retailUsed in similar settings, focusing on planning and forecasting

The Vp Workforce Management oversees strategic planning and high-level decision-making for workforce optimization, while the Workforce Planning Manager handles day-to-day planning, forecasting, and staffing operations. Both roles require analytical skills and industry experience, but the Vp is more strategic and leadership-oriented.

What cities are hiring for Vp Workforce Management jobs?

Cities with the most Vp Workforce Management job openings:

What are the most commonly searched types of Workforce Management jobs?

The most popular types of Workforce Management jobs are:

What states have the most Vp Workforce Management jobs?

States with the most job openings for Vp Workforce Management jobs include:

What are popular job titles related to Vp Workforce Management jobs?

For Vp Workforce Management jobs, the most frequently searched job titles are:

VP of Engineering, Workforce Management

Durham, NC

Fidelity Investments
Investment Management and Consulting Services • 10K+ employees
Learn more about Fidelity Investmentsexternal

$173K - $224K/yr

Full-time

Posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

16th of 154 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

TheRole

Fidelity is building a modern, in-house Workforce Management platform.We are hiring the founding VP of Engineering to lead delivery of Fidelity'sWorkforce Management platform from its current design stage throughGeneral Availability and beyond.You willstand up the engineering organization, set delivery cadence and quality bar, and be personally accountable for the program'sdeliverylanding on time and in production. You will work in close partnership witharchitecture,the Contact Center engineeringteams,productstakeholders, business units, andtheprogram office.

Key Responsibilities

  • Own end-to-end engineering delivery for theFidelity'sWFMplatforminitial general availability and future roadmap.

  • Build and lead the WFM engineering organization: hire, structure, and manage engineering teams

  • Partner witharchitectureto translate the target architectureinto engineering execution

  • Ensure WFM services are designed and operated with strong service ownership, clear SLOs, observability, resilience, security, compliance, and production support readiness

  • Establishengineering standards for cloud-native development, distributed servicedesign, API quality, event-driven architecture, testability, observability, deployment safety, and operational excellence.

  • Report delivery status, risk, and trade-offs directly into the senior-leadership, and escalate scope or timeline risk early and clearly.

  • Represent WFM engineering in cross-program planning with the Contact Centerengineering teams

  • Create a culture of ownership, technical excellence, customer obsession, high accountability, and measurable business impact

Required Qualifications

  • 15+ years of software engineering experience,with significant experience in building enterprise scaleSaaS

  • 7+ years of engineering leadership experience

  • Track recordin building and leading global engineering organizations across multiple geographies, with strong operating rhythms, clear accountability, and high-performance execution.

  • Strong understandingin Workforce managementfor Contact Centers

  • Hands-on familiarity with constraint-based optimization or operations-research approaches to scheduling (OR-Tools, CP-SAT, or comparable solvers)

  • TechnicalExperience and proficiency in Java

  • Experience in development and operations of software in AWS

  • Proficiency with CI/CDtoolchainsand Infrastructure as Code

  • Experience building or operating cloud-native,distributed systems,real-time applications, APIs, event-driven architecture, streaming,workflow orchestration, and scalable data services.

  • Strong production ownership mindset with experience operating mission-critical services, defining SLOs/SLIs, managing incidents, driving reliability improvements, and improving operational maturity.

  • Strong people leadership: hiring, org design, and running engineering teams against aggressive, milestone-driven timelines.

  • Hands-on experiencewith AI-assisted development to accelerate development lifecycle.

  • Strongexecutive presence and communications skills, with the ability to explain complex technical strategy, delivery tradeoffs, platform risks, and investment priorities to senior leadership.

  • Comfort operating in a regulated financial-services environment, including its expectations around data handling, change control, and auditability.

Preferred Qualifications

  • Priorsignificantexperiencein building Workforce Management software for contact centers.

  • Experience with large-scale financial services, regulated enterprise environments, or other high-trust domains.

  • Experience with AI-enabledWorkforce managementor Workforce Optimization

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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