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Vp Operations Jobs in Reston, VA (NOW HIRING)

BlackSky

Vice President, Customer Operations

Herndon, VA · On-site

$142K - $182K/yr

VP, Customer Operations About Us: BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery ...

Rare

Vice President, Controller

Arlington, VA

Reporting to the President, the Vice President, Controller will lead the organization's global ... Oversee all global accounting operations, including general ledger, consolidations, accounts ...

Rare

Vice President, Controller

Arlington, VA · On-site

Reporting to the President, the Vice President, Controller will lead the organization's global ... Oversee all global accounting operations, including general ledger, consolidations, accounts ...

Applied Physics

VP of Sales

Washington, DC · On-site

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve ... Manage sales teams and maintain sales operations * Outline and manage sales budgets * Set quarterly ...

Applied Physics

VP of Sales

Washington, DC · On-site

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve ... Manage sales teams and maintain sales operations * Outline and manage sales budgets * Set quarterly ...

Applied Physics

VP of Sales

Washington, DC

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve ... Manage sales teams and maintain sales operations * Outline and manage sales budgets * Set quarterly ...

Somatus, Inc.

VP, Clinical Performance

Mclean, VA · On-site

In close partnership with the SVP, Clinical Operations, the VP will be expected to both develop and deploy a systematic approach to total cost of care (TCOC) improvement as part of routine market ...

Evolent

VP, Cardiovascular Medicine

Washington, DC · On-site

The VP must be able to incorporate clinical, operational, and business inputs in designing and refining our programs to achieve healthcare value creation. In addition, the VP will be able to rapidly ...

Mjölnir

VP of Lending

Bethesda, MD · On-site

... operational efficiency. **Requirements:** * 10+ years of experience in lending or financial ... As a VP of Lending at Hooli, you'll have the chance to make a meaningful contribution to our ...

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All JobsVp Operations JobsVp Operations Jobs in Reston, VA

Vp Operations information

See Reston, VA salary details

$71.3K

$162.1K

$274.7K

How much do vp operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for vp operations in Reston, VA is $162,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,200.00 and $192,500.00 per year, depending on experience, location, and employer.

What should a VP of operations make?

A VP of operations typically earns a salary ranging from $100,000 to $250,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting the seniority and scope of responsibilities in overseeing daily business functions and strategic planning.

What jobs pay 500,000 a year in the US?

In the US, executive roles such as Vice President of Operations, Chief Executive Officer, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. High-level finance, law, and specialized medical roles can also reach or surpass this level, often requiring extensive experience, advanced degrees, and leadership skills.

What are the key skills and qualifications needed to thrive as a VP of Operations, and why are they important?

To thrive as a VP of Operations, you need strong leadership, strategic planning, and operational management skills, usually supported by a business degree and significant management experience. Familiarity with ERP systems, process improvement methodologies like Six Sigma, and relevant industry certifications are typically required. Outstanding communication, problem-solving, and adaptability are crucial soft skills for overseeing teams and driving organizational change. These skills ensure efficient operations, effective team leadership, and alignment with organizational goals to achieve business success.

How does a VP of Operations typically collaborate with other departments to drive organizational success?

A VP of Operations works closely with leaders from departments such as finance, sales, human resources, and IT to align operational strategies with overall business goals. This role often leads cross-functional meetings, ensures efficient resource allocation, and implements process improvements that benefit multiple teams. Regular collaboration with department heads helps identify challenges, streamline workflows, and support company-wide initiatives, making strong communication and relationship-building skills essential for this position.

What would a VP of operations do?

A VP of operations oversees a company's daily activities, manages operational strategies, and ensures efficiency across departments. They develop policies, coordinate resources, and work closely with other executives to meet organizational goals. Strong leadership, strategic planning, and understanding of business processes are essential for this role.

Is VP of operations higher than COO?

In many organizations, the Vice President of Operations (VP of Operations) and Chief Operating Officer (COO) are senior leadership roles, but the COO typically holds a higher position with broader executive responsibilities overseeing overall company operations. The specific hierarchy can vary depending on the company's size and structure, with some companies placing the VP of Operations below the COO and others using different titles or structures. Both roles often require strong leadership, strategic planning, and operational expertise.

What does a VP of Operations do?

A VP of Operations is responsible for overseeing the daily operations of a company, ensuring that business processes run efficiently and effectively. They develop and implement operational strategies, manage teams, set performance goals, and work to optimize productivity and profitability. The VP of Operations often collaborates with other executives to align operations with the organization's overall objectives, and may also be involved in budgeting, resource allocation, and policy development. Their role is critical in driving operational excellence and supporting company growth.

What is the difference between Vp Operations vs Operations Manager?

AspectVp OperationsOperations Manager
CredentialsTypically requires extensive experience, bachelor's degree, and sometimes an MBAUsually requires a bachelor's degree and relevant experience
Work EnvironmentStrategic, executive-level, overseeing multiple departments or divisionsHands-on, tactical, managing daily operations within a specific department
Employer & Industry UsageCommon in large corporations across various industriesFound in organizations of all sizes, often in manufacturing, retail, or service sectors

The Vp Operations focuses on strategic leadership and long-term planning at an executive level, while the Operations Manager handles day-to-day operational activities. Both roles require strong operational knowledge, but the Vp Operations has broader responsibilities and a higher level of decision-making authority.

What are the most commonly searched types of Operations jobs in Reston, VA? The most popular types of Operations jobs in Reston, VA are:
What job categories do people searching Vp Operations jobs in Reston, VA look for? The top searched job categories for Vp Operations jobs in Reston, VA are:
What cities near Reston, VA are hiring for Vp Operations jobs? Cities near Reston, VA with the most Vp Operations job openings:
Vp Operations jobs near you
Infographic showing various Vp Operations job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $162,066 per year, or $77.9 per hour.
Vice President, Customer Operations

Vice President, Customer Operations

BlackSky

Herndon, VA • On-site

$142K - $182K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

VP, Customer Operations
About Us:
BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.
Reporting to the COO, the Vice President of Customer Operations is responsible for driving world-class customer experience, retention, and growth across a set of customers supported by the Account Management team. The VP will define the operational strategy, build global high-performing teams, optimize the customer journey, and partner with Sales, Product, and Engineering leadership to ensure customers receive maximum value from BlackSky's unique real-time intelligence capabilities.
Key Responsibilities
  • Lead and scale multidisciplinary customer-facing organizations globally.
  • Develop operational processes, KPIs, and performance dashboards that measure satisfaction and drive improvements.
  • Recruit, mentor, and develop customer-centric teams across multiple regions.
  • Build and maintain trusted relationships with domestic and international government and commercial customers.
  • Lead complex, high-touch, technical customer engagements with long lifecycle demands.
  • Communicate effectively with executive-level and technical stakeholders.
  • Drive strategies that maximize customer retention, recurring revenue, and account expansion.
  • Build customer health metrics and forecasting models to track experience, usage, and growth potential.
  • Partner closely with Sales and Business Development to ensure seamless customer success and expansion.
  • Apply knowledge of remote sensing, geospatial analytics, and space-based intelligence solutions to customer needs.
  • Guide discussions on SLAs, data delivery, system integrations, and operational workflows.
  • Translate complex technical concepts to support decision-making for non-technical audiences.
  • Design and optimize onboarding, support, and retention processes across the full customer lifecycle.
  • Lead incident management, service reliability, and quality assurance initiatives.
  • Map and enhance the end-to-end customer journey for efficiency and satisfaction.
  • Translate BlackSky's corporate vision into a cohesive customer operations strategy.
  • Provide insights and customer intelligence that guide product prioritization and roadmap evolution.
  • Work closely with Sales, Product, Engineering, Marketing, and Executive Teams to support strategic priorities.
  • Represent Customer Operations in presentations to leadership, partners, and government stakeholders.
  • Lead transformation efforts in rapidly evolving environments.
  • Implement new structures, processes, and systems to support long-term scale.
  • Drive modernization initiatives that elevate the customer experience and operational effectiveness.

Success Metrics
  • Customer satisfaction and NPS improvements
  • Customer retention and renewal rates
  • Account expansion and usage growth
  • Time-to-value and onboarding efficiency
  • Operational reliability and incident reduction
  • Performance of customer-facing team
  • Adoption and impact of operational processes and tools

Required Experience & Qualifications
  • Bachelor's degree in Business or related field
  • 20+ years of total professional experience
  • At least 10 years leading customer-facing teams
  • Minimum 6 years in the geospatial or remote sensing sector
  • Proven experience scaling global customer operations teams
  • Strong operational, analytical, and strategic planning capabilities
  • Experience with complex technical or government customer engagements
  • Excellent communication and executive stakeholder management skills

Travel Requirements
  • Domestic and international travel as required (typically 15-20%) to support customer engagements, team activities, and executive meetings.

Work Environment
  • Fast-paced, high-growth technology and space industry environment
  • Strong emphasis on cross-functional collaboration and remote teamwork
  • Ability to work across multiple time zones and global teams
  • Flexible work location depending on organizational needs

Life at BlackSky for full-time benefits eligible employees includes:
  • Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
    • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
  • 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
  • 401(k) pre-tax and Roth deferral options with employer match
  • Flexible Spending Accounts
  • Employee Stock Purchase Program
  • Employee Assistance and Travel Assistance Programs
  • Employer matching donations
  • Professional development
  • Mac or PC? Your choice!
  • Awesome swag

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. #LI-Hybrid
BlackSky logo

About BlackSky

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

11 - 50 Employees

Headquarters location

Herndon, VA, US

Year founded

2013

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