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Volunteer Salesforce Consultant Jobs (NOW HIRING)

Bucher + Suter AG

$104 - $150/hr

Salesforce Business Consultant - Agentforce Contact Center + Service Cloud (DE) We are looking for ... Two paid Volunteer Time Off (VTO) days per year Diversity and Inclusion Statement At Bucher + Suter ...

AArete

Salesforce Architect

Chicago, IL · On-site

$71 - $88/hr

Salesforce Architect AArete is one-of-a-kind when it comes to consulting firm culture. We're a ... Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays * Own Your Day ...

AArete

Salesforce Architect

Chicago, IL · On-site

$71 - $88/hr

We're a global, innovative management and technology consulting firm with offices in the U.S ... Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays * Own Your Day ...

Accellor

Salesforce Solutions Architect

San Jose, CA · Remote

$80.75 - $100.25/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloudtechnology to deliver ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Accellor

Salesforce Solutions Architect

Austin, TX · On-site

$68.50 - $84.75/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloud technology to ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Accellor

Salesforce Solutions Architect

San Jose, CA · On-site

$80.75 - $100.25/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloud technology to ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Accellor

Salesforce Solutions Architect

Austin, TX · Remote

$68.50 - $84.75/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloudtechnology to deliver ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Accellor

Salesforce Solutions Architect

San Jose, CA · On-site

$140 - $190/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloudtechnology to deliver ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Accellor

$140 - $190/hr

At Accellor, we are a trusted consulting partner that uses best-of-breed Cloudtechnology to deliver ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

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Volunteer Salesforce Consultant information

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How much do volunteer salesforce consultant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for volunteer salesforce consultant in the United States is $61.05, according to ZipRecruiter salary data. Most workers in this role earn between $49.52 and $72.12 per hour, depending on experience, location, and employer.

What is a Volunteer Salesforce Consultant?

A Volunteer Salesforce Consultant is an individual who offers their expertise in Salesforce, a leading customer relationship management (CRM) platform, to nonprofit organizations or community projects without monetary compensation. Their responsibilities often include configuring Salesforce, customizing features, providing user training, and optimizing processes to help organizations manage data more effectively. By volunteering, these consultants help nonprofits leverage technology to achieve their missions more efficiently, often working remotely or on-site as needed. This role is ideal for professionals who want to give back to their communities while gaining hands-on experience or building their portfolios.

What are the key skills and qualifications needed to thrive as a volunteer Salesforce consultant?

To thrive as a Volunteer Salesforce Consultant, you need a solid understanding of Salesforce CRM, database management, and business process analysis, often supported by Salesforce certifications like Salesforce Administrator or Consultant. Familiarity with tools such as Salesforce Lightning, Data Loader, and report/dashboard creation is typically required. Strong communication, problem-solving, and adaptability are vital soft skills for collaborating with nonprofit teams and addressing diverse organizational needs. These skills enable consultants to deliver impactful solutions that improve efficiency and support mission-driven outcomes.

What are some common challenges volunteer Salesforce consultants face when working with nonprofit organizations?

Volunteer Salesforce Consultants often encounter challenges such as limited resources, varying levels of technical understanding among nonprofit staff, and the need to tailor Salesforce solutions to fit unique organizational processes. Additionally, consultants may need to balance project timelines with the availability of nonprofit stakeholders who often juggle multiple responsibilities. Building clear communication and setting realistic expectations are key to overcoming these hurdles and ensuring successful project outcomes.

What is the difference between Volunteer Salesforce Consultant vs Salesforce Administrator?

AspectVolunteer Salesforce ConsultantSalesforce Administrator
CertificationsOptional; often Salesforce certifications preferredTypically Salesforce Certified Administrator required
Work EnvironmentProject-based, often nonprofit or community-focusedIn-house or remote, supporting ongoing Salesforce system management
ResponsibilitiesConsulting, customizing solutions, advising clientsManaging user accounts, data, reports, and system configurations
Employer & Industry UsageNonprofits, NGOs, consulting firmsCorporations, nonprofits, government agencies

While both roles involve Salesforce expertise, Volunteer Salesforce Consultants focus on advising and customizing solutions on a project basis, often for nonprofits. Salesforce Administrators handle daily system management and user support, typically within an organization. The roles differ mainly in scope, responsibilities, and work setting, but both require Salesforce knowledge and certifications.

More about Volunteer Salesforce Consultant jobs

What cities are hiring for Volunteer Salesforce Consultant jobs?

Cities with the most Volunteer Salesforce Consultant job openings:

What are the most commonly searched types of Salesforce Consultant jobs?

The most popular types of Salesforce Consultant jobs are:

What states have the most Volunteer Salesforce Consultant jobs?

States with the most job openings for Volunteer Salesforce Consultant jobs include:

What job categories do people searching Volunteer Salesforce Consultant jobs look for?

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Volunteer Salesforce Consultant jobs near you
Infographic showing various Volunteer Salesforce Consultant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $126,983 per year, or $61 per hour.

Salesforce Business Consultant - Agentforce Contact Center + Service Cloud (DE)

On-site

Bucher + Suter AG
See more jobs at Bucher + Suter AGexternal

$104 - $150/hr

Other

Posted 6 days ago

Job description

Salesforce Business Consultant - Agentforce Contact Center + Service Cloud (DE)

We are looking for a Salesforce Business Consultant with deep expertise in Service Cloud, capable of owning discovery, solution design, and delivery for complex customer service transformations. This role requires strong functional leadership, the ability to challenge requirements constructively, and the architectural maturity that comes with Salesforce Administrator and Service Cloud Consultant certification.

Key Responsibilities
  • Lead discovery sessions with business and technical stakeholders to define service processes, KPIs, and operational needs.
  • Design scalable solutions across Agentforce, Service Cloud, Omni-Channel, and Digital Engagement, ensuring alignment with platform best practices.
  • Optimize contact center operations by defining routing strategies, agent workflows, and supervisor dashboards.
  • Configure and prototype advanced Service Cloud features, including Flows, automations, Knowledge, and Case Management.
  • Collaborate with technical teams to guide integration patterns, data models, and LWC component requirements.
  • Support UAT and quality assurance to validate solution integrity and ensure a smooth go-live.
  • Drive change enablement by preparing training materials, documentation, and adoption strategies.
Requirements
  • Salesforce Administrator and Service Cloud Consultant certification.
  • Strong hands-on experience with Service Cloud, including Case Management, Omni-Channel, Knowledge, Macros, and automation.
  • Proven expertise with Agentforce Contact Center, including routing, telephony integration, agent workspace, and supervisor tools.
  • Ability to translate complex business requirements into clear, actionable user Stories.
  • Experience collaborating with developers on APIs, integrations, and LWC.
  • Solid understanding of contact center KPIs, SLAs, and operational models.
Preferred Qualifications
  • Experience in multi-cloud environments, including Experience Cloud, Service Cloud, and Field Service.
  • Background in consulting, customer service operations, or CX transformation.
  • Familiarity with AI-powered features, including Einstein Bots, Agentforce AI, and Next Best Action.
What we offer
  • Hybrid working model and modern tooling
  • An exciting work environment with a wide range of responsibilities
  • Opportunities for career advancement through training, certifications, and technical courses
  • Flexible work hours to help achieve a good work-life balance
  • Supportive team culture with experienced engineers
  • Employee events, both locally and internationally
  • Two paid Volunteer Time Off (VTO) days per year
Diversity and Inclusion Statement

At Bucher + Suter, we believe that diversity drives innovation and success. We are committed to creating an inclusive environment where all employees feel valued and respected, regardless of their background, identity, or experiences. We welcome and encourage applicants from all walks of life to join our team and contribute to our shared goals.

*Your documents will be treated confidentially. By submitting your application documents, you agree that Bucher + Suter AG may process them to conduct the application process at its locations in Germany and Switzerland. Further information onData protection .

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