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Volunteer Knowledge Base Writer Jobs in Virginia

Avalore, LLC

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

... knowledge base articles, user guides, FAQs, Standard Operating Procedures (SOPs), best practices ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

Avalore, LLC

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

... knowledge base articles, user guides, FAQs, Standard Operating Procedures (SOPs), best practices ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...

GDIT

Knowledge Manager

Falls Church, VA · On-site

Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing Documentation Certifications: CompTIA Security+ CE | CompTIA ...

American Addiction Centers

Technical Writer

Vienna, VA · On-site

$75K - $100K/yr

... and knowledge base content to support IT operations. This role ensures complex technical ... Ability to write clear, accurate, and structured technical documentation. * Strong understanding of ...

AAC

Technical Writer

Vienna, VA · On-site

Develops high-quality technical documentation, SOPs, user guides, training materials, and knowledge base content to support IT operations. This role ensures complex technical information is clearly ...

AAC

Technical Writer Vienna, VA

Vienna, VA · On-site

$60 - $80/hr

... and knowledge base content to support IT operations. This role ensures complex technical ... Ability to write clear, accurate, and structured technical documentation. * Strong understanding of ...

New

Meade Tractor

Service Writer

Abingdon, VA · On-site

$18 - $22/hr

... and advance knowledge base and skill set * Maintain a positive and professional working ... Ability to write and speak effectively to individuals and groups * Familiar with John Deere and ...

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Volunteer Knowledge Base Writer information

What is the difference between Volunteer Knowledge Base Writer vs Volunteer Content Contributor?

AspectVolunteer Knowledge Base WriterVolunteer Content Contributor
CredentialsBasic writing skills, familiarity with knowledge basesVaries; may include general writing or subject expertise
Work EnvironmentOnline, remote, collaborative platformsOnline, diverse platforms, including blogs and social media
Employer/Industry UsageNonprofits, tech companies, educational organizationsMedia outlets, nonprofits, community groups
Search/Comparison IntentUnderstanding roles related to knowledge managementGeneral content creation roles

The Volunteer Knowledge Base Writer focuses on creating and maintaining structured, accurate knowledge articles for organizations, often requiring familiarity with knowledge management tools. In contrast, a Volunteer Content Contributor typically produces a broader range of content, such as blog posts or social media updates, with less emphasis on structured knowledge bases. Both roles involve volunteer work in online environments but serve different content needs within organizations.

What are popular job titles related to Volunteer Knowledge Base Writer jobs in Virginia?

For Volunteer Knowledge Base Writer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Volunteer Knowledge Base Writer jobs in Virginia look for?

The top searched job categories for Volunteer Knowledge Base Writer jobs in Virginia are:

What cities in Virginia are hiring for Volunteer Knowledge Base Writer jobs?

Cities in Virginia with the most Volunteer Knowledge Base Writer job openings:

Volunteer Knowledge Base Writer jobs near you
Infographic showing various Volunteer Knowledge Base Writer job openings in Virginia as of June 2026, with employment types broken down into 1% Locum Tenens, 9% As Needed, 28% Full Time, 54% Part Time, 7% Contract, and 1% Nights. Highlights an 67% Physical, 2% Hybrid, and 31% Remote job distribution.

IT Service Desk / Knowledge Base Manager

Kaimetrix

Fort Belvoir, VA • On-site

$90 - $120/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

IT Service Desk / Knowledge Base Manager

About Kaimetrix, L. L. C.
At Kaimetrix, we deliver complete IT solutions and bring together complex and often siloed services - increasing the value of IT through a holistic, end-to-end approach. We combine real data with expert insights to help organizations modernize, streamline operations, advance IT initiatives, and achieve mission success for federal civilian, defense, and intelligence agencies. Our core capabilities include cybersecurity, data operations, end-user support, IT management, software development, systems engineering, process improvement, and technical advisory.

We believe our greatest asset is our people. We invest in our team’s growth, empower them with autonomy and accountability, and offer meaningful work that supports mission-focused agencies while advancing your career.

Join us if you’re looking to do impactful work, develop professionally, and be part of a culture that values continuous improvement, metrics-driven performance, and exceptional service.

Benefits Summary: Kaimetrix offers a comprehensive benefits package that includes medical, dental, and vision insurance; company-paid short-term and long-term disability coverage; company-paid life and AD&D insurance with additional voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that increases with tenure; 11 paid federal holidays; FSA and HSA options; commuter benefits; annual education reimbursement for approved training and certifications; employer-paid identity protection; and optional supplemental coverages such as accident, cancer, critical illness, and hospital indemnity.

Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

About the role

Kaimetrix is seeking an IT Service Desk / Knowledge Base Manager – Level IV to provide expert-level technical support and leadership for enterprise service desk operations in a secure, mission-critical environment. This role serves as the primary escalation point for complex incidents while overseeing knowledge management processes to ensure efficient, high-quality support delivery.

What you’ll do
  • Serve as the primary escalation point for complex and critical client-level hardware and software issues
  • Apply advanced troubleshooting techniques, diagnostic tools, and industry best practices to develop effective and scalable solutions
  • Analyze service desk data to identify trends, patterns, and opportunities for process improvement and optimization
  • Collaborate with engineering, product, and cross-functional teams to enhance system performance and supportability
  • Lead the development and implementation of new service desk strategies and support processes
  • Manage and maintain the organization’s knowledge base to improve team efficiency and knowledge sharing
  • Provide technical leadership and guidance to service desk and support personnel
  • Serve in a site lead capacity, coordinating service desk operations and support activities across environments
Qualifications Education/Experience
  • Minimum of 10 years of progressive experience in IT service desk, knowledge management, or related support roles
  • Master’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
Certifications
  • Active Tier 3 (T3) background investigation or ability to obtain and maintain
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