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Volunteer Knowledge Base Writer Jobs in Texas (NOW HIRING)

API, LLC

AI Knowledge Base Coordinator

West Lake Hills, TX · On-site

$17 - $22/hr

Scalability: Move our knowledge management from "manual/bespoke" to "systematic/repeatable ... You don't need to write code, but you understand how data flows. You are comfortable using internal ...

WorkGenius Group

Content Developer I

Austin, TX · On-site

$121K - $126K/yr

Experience in content development, corporate communications, technical writing, or knowledge base writing. * Strong writing, editing, analytical, and problem-solving skills with exceptional attention ...

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TCWGlobal

Content Developer

Austin, TX · On-site +1

$24/hr

Experience in content or knowledge base writing * Exceptional analytical and problem-solving skills * Ability to work efficiently and effectively in a fast-paced, deadline-driven environment * Superb ...

New

CBRE

Knowledge & AI Enablement Specialist

Dallas, TX · On-site

Track knowledge base health across usage, search success and self-service adoption, maintaining a ... Exceptional writing and editing skills with the ability to produce clear, consistent content at ...

PTR Global

UX Content Writer

Irving, TX · On-site

Artifacts you will deliver scripts content strategy knowledge base articles and content embedded ... Bachelors degree in English journalism technical writing or equivalent experience / training * 5 ...

United Ag and Turf

Service Writer/Advisor

Crockett, TX · On-site

... and advance knowledge base and skill set * Maintain a positive and professional working ... to write and speak effectively to individuals and groups Ability to effectively lead a team and ...

New

United Ag & Turf

Service Writer/Advisor

Henderson, TX · On-site

... and advance knowledge base and skill set * Maintain a positive and professional working ... to write and speak effectively to individuals and groups Ability to effectively lead a team and ...

United Ag & Turf

Service Writer/Advisor

Henderson, TX · On-site

... and advance knowledge base and skill set * Maintain a positive and professional working ... to write and speak effectively to individuals and groups Ability to effectively lead a team and ...

United Ag & Turf

Service Writer/Advisor

Ozona, TX · On-site

... and advance knowledge base and skill set * Maintain a positive and professional working ... to write and speak effectively to individuals and groups Ability to effectively lead a team and ...

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Volunteer Knowledge Base Writer information

What is the difference between Volunteer Knowledge Base Writer vs Volunteer Content Contributor?

AspectVolunteer Knowledge Base WriterVolunteer Content Contributor
CredentialsBasic writing skills, familiarity with knowledge basesVaries; may include general writing or subject expertise
Work EnvironmentOnline, remote, collaborative platformsOnline, diverse platforms, including blogs and social media
Employer/Industry UsageNonprofits, tech companies, educational organizationsMedia outlets, nonprofits, community groups
Search/Comparison IntentUnderstanding roles related to knowledge managementGeneral content creation roles

The Volunteer Knowledge Base Writer focuses on creating and maintaining structured, accurate knowledge articles for organizations, often requiring familiarity with knowledge management tools. In contrast, a Volunteer Content Contributor typically produces a broader range of content, such as blog posts or social media updates, with less emphasis on structured knowledge bases. Both roles involve volunteer work in online environments but serve different content needs within organizations.

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The most popular types of Knowledge Base Writer jobs in Texas are:

What are popular job titles related to Volunteer Knowledge Base Writer jobs in Texas?

For Volunteer Knowledge Base Writer jobs in Texas, the most frequently searched job titles are:

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The top searched job categories for Volunteer Knowledge Base Writer jobs in Texas are:

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Cities in Texas with the most Volunteer Knowledge Base Writer job openings:

Volunteer Knowledge Base Writer jobs near you
Infographic showing various Volunteer Knowledge Base Writer job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Knowledge Base Content Writer (Content Developer)

Aquent

Austin, TX • On-site

$121K - $126K/yr

Other

Retirement

Posted 2 days ago

New

Job description

Job Title: Knowledge Base Content Writer (Content Developer)

Client Location: Hybrid in Austin, TX

Starting: ASAP

Pay Comments: W2, weekly pay, benefits, 401k w/ match

Minimum Pay (per hour): 21.73

Maximum Pay (per hour): 24.14

Firm, non-negotiable: Yes

Hours: Full-time

Duration: 12 months


Job Description:

Our client believes in creating a fun and inclusive work environment where creativity and innovation come about as dedicated people from diverse backgrounds approach problems with varying perspectives. Knowing that even the smallest of details matters, they see each customer contact as an opportunity to engage, delight and inspire. Building this environment starts with you!


The Content Developer will support the continued growth of the business through a strategic focus on developing content to support Retail Customer Care (RCC). The candidate in this role will be responsible for creating content, updating procedures, and developing content for specialist facing tools. The ideal candidate for this role is someone who is self-motivated, has a passion for details, has an ability to drive a project without the full details, and is comfortable doing so on projects where information is changing rapidly, and with both short duration and high intensity!


Key Qualifications

  • Content or knowledge base writing experience.
  • Exhibit exceptional analytical and problem solving skills.
  • Interacts efficiently and effectively in a fast-paced deadline driven work environment.
  • Superb verbal and written communication skills, where no communication leaves ambiguity for the recipient.
  • Works effectively within a global business environment where engagement with global business owners is required.
  • Highly adept at managing high volumes of information, determining what is applicable to the project/program, and knowing what to do with the information.
  • The ability to identify and cut through ambiguity by using a self developed support network of matrixed individuals is essential.
  • Experience working with global and virtual teams.
  • Adaptive to changing technologies, process, and environments.
  • Extensive success working with cross functional leaders.
  • Ability to work efficiently under deadlines in fast-paced environment with numerous projects on hand.
  • Strict adherence to company policy on confidential materials.
  • Project management experience a plus.


Description

The RCC Content Development team is responsible for creating and maintaining the RCC procedures in Hello. Content Developers support both projects and business update requests to ensure that procedures remain relevant and accurate.


When supporting business update requests, the Content Developer will ensure that updates are valid, that procedures are clear and meet style requirements, that there is no conflicting information and there is not an unnecessary duplication of content. The Content developer will take necessary partners to ensure the content is accurate.


When supporting projects, the Content Developer will work with the project team to understand the impacts to Hello procedures, identify procedures needing to be created, updated or removed, as well as tracking and reporting on progress. The Content Developer will partner with the project team and learning team to ensure the procedures are available for training and the project start date.


Content Developers own the end-to-end cycle of writing, editing, and publishing of RCC Hello Procedures; this includes working in Pages and in the content management system (RCM). The Content Developer will support multiple projects and business update requests at one time, and must be able to work autonomously and prioritize deliverables. From time to time the Content Developer assists in providing content for RCC tools.


Experience

Experience in corporate communications or knowledge base writing is preferred.



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