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Remote Knowledge Base Writer Jobs in Texas (NOW HIRING)

Redolent, Inc

Technical Writer

Dallas, TX · Remote

Dallas TX or Remote Duration: 6 to 12+ Months Description: We are looking for a professional ... Primary Responsibilities Write and edit end-user and internal-user knowledge base content ...

Trades.Org

$15 - $20/hr

Trades.org wants to pay you to write! We're launching a new website, so if you like the idea of ... Knowledge of (or exposure to) home remodeling, home improvement, or home construction Crush the ...

Select Minds LLC

COBOL Programmer

Dallas, TX · Remote

$55 - $60/hr

Remote (Must work PST hours) Travel: Up to 3 days per month onsite (expenses covered) Experience ... Maintain accurate technical documentation, support materials, and knowledge base updates. Required ...

Wood Plc

Technical Writer

Dallas, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

Wood Plc

Technical Writer

Austin, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

Techary

2nd Line Support Technician

Dallas, TX · Remote

$37K - $46K/yr

Maintain accurate ticket documentation and contribute to the knowledge base * Work with the wider ... Skilled in using remote support and ticketing tools (e.g., HaloPSA, ServiceNow, Freshservice)

ASSA ABLOY

Technical Support Specialist

Austin, TX · Remote

Help standardize responses and knowledge base content to improve resolution time and consistency ... Strong written and verbal communication skills * A customer first attitude * Problem-solver with a ...

ASSA ABLOY

Technical Support Specialist

Austin, TX · Remote

Help standardize responses and knowledge base content to improve resolution time and consistency ... Strong written and verbal communication skills * A customer first attitude * Problem-solver with a ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

Document all work thoroughly in the ticketing system and contribute to knowledge base improvements ... Remote-first work environment with local client engagement * Opportunity to work across diverse ...

Valnet Inc.

Android Police - Features Writer

Dallas, TX · On-site +1

$55.25 - $72.50/hr

This position will operate on a remote, freelance basis. Android Police is expanding its freelance ... We run training workshops, offer growth paths to fixed base roles, product-review gigs, and more.

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Texas? The most popular types of Knowledge Base Writer jobs in Texas are:
What are popular job titles related to Remote Knowledge Base Writer jobs in Texas? For Remote Knowledge Base Writer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Texas look for? The top searched job categories for Remote Knowledge Base Writer jobs in Texas are:
What cities in Texas are hiring for Remote Knowledge Base Writer jobs? Cities in Texas with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Texas as of June 2026, with employment types broken down into 91% Full Time, and 9% Temporary. Highlights an 100% Remote job distribution.
Technical Writer

Technical Writer

Redolent, Inc

Dallas, TX • Remote

Other

Posted 16 days ago

Job description


One of our direct client is urgently looking for a Technical Writer @ Dallas TX or Remote
TITLE: Technical Writer
LOCATION: Dallas TX or Remote
Duration: 6 to 12+ Months
Description:
We are looking for a professional Technical Writer and Knowledge Management Author to design and develop reference content and communications for Business Service (B2B and B2C) frontline agents. This individual will also create customer facing messages and scripts to be used during the customer interaction by frontline agents. The goal of this role is to provide online reference content and scripts / messaging to be used in the moment of application by agents during customer interactions.
Primary Responsibilities
Write and edit end-user and internal-user knowledge base content describing Walmart Business Services and troubleshooting processes.
Collaborate with Walmart Business Services Support Teams and continuous improvement experts to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality.
Work directly with development teams and Walmart Business Services Support stakeholders to produce world-class knowledge base articles.
Work collaboratively with internal and external global stakeholders to conceptualize and develop content that strengthens the Walmart brand.
Create, maintain, and edit knowledge base articles that are used by a wide audience with varying skill levels.
Use writing expertise and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of Walmart.
Manage all aspects of the documentation process-from planning to content maintenance.
Requirements
3+ years of experience as a technical editor or writer of technical documentation.
2+ years of experience creating and delivering content publication plans, managing multiple schedules and projects.
Demonstrated experience working with style guides.
Bachelor's degree from an accredited university or have 4+ years equivalent industry or military experience.
Possess a strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the customer experience.
Have experience working on technical content for end users.
Have experience working with customer service organizations.
Have knowledge management experience.
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About Redolent

Sourced by ZipRecruiter

Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

Social media

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