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Volunteer It Assistant Jobs in Kansas (NOW HIRING)

AllSTEM Connections

IT Server Engineer

Topeka, KS · On-site

$79K/yr

... Assist with Azure deployments, configurations, and migrations Maintain system security, access ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

... * Assist with onboarding and offboarding by preparing and deploying user equipment. Position ... Associate degree in Information Technology, Computer Science, or a related field preferred.

AllSTEM Connections

IT Server Engineer

Topeka, KS · On-site

... Assist with Azure deployments, configurations, and migrations Maintain system security, access ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

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Volunteer It Assistant information

What are the key skills and qualifications needed to thrive as a Volunteer IT Assistant, and why are they important?

To thrive as a Volunteer IT Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by relevant coursework or self-study. Familiarity with operating systems like Windows and macOS, common office software, and ticketing systems is typically required. Strong problem-solving skills, patience, and effective communication distinguish top performers in this role. These skills are crucial for efficiently supporting users and ensuring smooth IT operations within the organization.

What are some common challenges Volunteer IT Assistants face when supporting non-profit organizations?

Volunteer IT Assistants often encounter challenges such as working with limited resources, outdated technology, or minimal documentation. They may also need to adapt quickly to various user skill levels and troubleshoot issues with little supervision. Despite these hurdles, the role offers valuable hands-on experience, opportunities to make a meaningful impact, and chances to collaborate closely with diverse teams, enhancing both technical and communication skills.

What are Volunteer IT Assistants?

Volunteer IT Assistants are individuals who offer their technical skills and support to organizations, usually on a voluntary basis, to help maintain and troubleshoot computer systems, networks, and software. Their tasks often include setting up hardware, assisting users with technical issues, installing software, and ensuring cybersecurity measures are followed. They are essential in non-profits, community centers, and other organizations that may not have the budget for full-time IT staff. By volunteering, they gain valuable hands-on experience and help organizations run more efficiently.

What is the difference between Volunteer It Assistant vs Volunteer IT Support Specialist?

AspectVolunteer It AssistantVolunteer IT Support Specialist
Required CredentialsBasic IT knowledge, certifications like CompTIA A+ helpfulSimilar certifications, more specialized in support roles
Work EnvironmentNonprofit organizations, community centersCharities, educational institutions, healthcare facilities
Employer & Industry UsageCommon in nonprofit and community sectorsUsed across various nonprofit sectors requiring tech support
Search & Comparison IntentOften compared for entry-level tech volunteering rolesCompared for technical support volunteering opportunities

The Volunteer It Assistant and Volunteer IT Support Specialist roles share similar credentials and work environments, often found in nonprofit settings. The main difference lies in the scope of responsibilities, with the Support Specialist typically handling more technical issues. Both roles are suitable for individuals seeking volunteer opportunities in IT support within community or nonprofit organizations.

What are popular job titles related to Volunteer It Assistant jobs in Kansas? For Volunteer It Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Volunteer It Assistant jobs in Kansas look for? The top searched job categories for Volunteer It Assistant jobs in Kansas are:
What cities in Kansas are hiring for Volunteer It Assistant jobs? Cities in Kansas with the most Volunteer It Assistant job openings:
Volunteer It Assistant jobs near you
IT Infrastructure Lead

IT Infrastructure Lead

CoreFirst Bank & Trust

Topeka, KS • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Reports To: Director of Information Technology
Supervises: Help Desk and Desktop Administrator Staff
Department: Information Technology
Classification: Full-Time, Exempt
Hours: 8:00 am-5:00 pm, Monday through Friday; other days and hours as needed. Hours may fluctuate and exceed 40 hours in some weeks.
Location: Headquarters - 3035 SW Topeka Blvd. Topeka, KS 66611
Role:
The IT Infrastructure Lead is responsible for managing and maintaining the bank's IT infrastructure. This position provides technical leadership within the department, ensures outstanding customer service at the Help Desk, and supervises Help Desk and Desktop Administrator staff. Supervisory duties include setting schedules, assigning tasks, and ensuring those under their direction have adequate resources to complete their jobs.
Essential Functions & Responsibilities:
  • Provide technical leadership within the IT department
  • Administer Windows servers
  • Utilize VMWare technologies effectively
  • Ensure proper security and disaster recovery capabilities are maintained
  • Develop and execute backup and recovery plans
  • Oversee the maintenance of user profile security
  • Manage IT projects following the IT Project Management methodology to ensure they are completed on time and within budget
  • Provide desktop and Help Desk support as needed
  • Perform on-site and remote technical support
  • Maintain excellent communication with IT management on all tasks and projects
  • Create and maintain technical documentation
  • Provide emergency on-call support
  • Interface with software vendors to resolve issues
  • Solve problems independently
  • Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Experience:
Required Experience:
  • Five years of technical experience
  • Three years of experience with virtualization technologies, including VMWare
  • Experience with security applications such as antivirus, intrusion prevention systems, firewalls, vulnerability assessment tools, and event monitoring/correlation utilities
  • Two years of experience in administering and troubleshooting Microsoft Active Directory
  • Ability to provide on-call support
Preferred Experience:
  • Experience with Office 365
  • Experience with Webex Calling
  • Experience with Managed Service Providers (MSPs)
  • Experience in integration and cloud computing (specifically Microsoft Azure)
Education:
  • A Bachelor's degree is preferred
  • IT or IT Security certifications (e.g., CISSP, MCP) are preferred or must be obtained within three years of hire
Skills & Abilities:
  • Strong analytical and problem-solving skills
  • Excellent customer service skills and willingness to assist others
  • Ability to relate and empathize with others
  • Effective listening, oral, and written communication skills
  • Detail-oriented and goal-oriented
  • Initiative and self-starter
  • Proficient in Windows network setup, administration, maintenance, and upgrades
  • Proven networking, routing, and security aptitude.
Competencies:
Commitment to CoreFirst Values; Respect, Communication, Integrity, Initiative, and Accountability and demonstrated competencies in Customer Focus, Compliance, Ethics, Perseverance, and Time Management
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required, including the ability to lift up to fifty (50) pounds.
Travel:
Travel is primarily local during the business day, although some local evening and weekend travel may be expected.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other:
  • Applicants must have a clean driving record and pass a drug screen and background checks
  • Internal applicants must meet the minimum requirements of their current job, notify their manager that they are applying for the position, and submit a resume via the employee portal

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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