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Volunteer It Assistant Jobs (NOW HIRING)

Davis Bowen Friedel

IT Assistant

Salisbury, MD · On-site

$19 - $24/hr

OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...

Davis Bowen Friedel

IT Assistant

Salisbury, MD · On-site

$19 - $24/hr

OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...

Confidential

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...

Davis Bowen Friedel

IT Assistant

Salisbury, MD · On-site

$19 - $24/hr

OVERVIEW The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily ...

Lyons USD 405

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to provide ...

Community Bridges

IT Assistant

Concord, NH · On-site

$18/hr

Community Bridges is looking for a full-time IT Assistant!We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

Community Bridges

IT Assistant

Concord, NH · On-site

$18 - $24.75/hr

Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

Community Bridges

IT Assistant

Concord, NH · On-site

$18/hr

Community Bridges is looking for a full-time IT Assistant! We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with ...

StatCare, LLC

IT Assistant

Knoxville, TN · On-site

$14.75 - $20.25/hr

The IT Assistant ensures that all IT functionalities are fully operational and updated in a timely and accurate manner. Identifies, investigates and resolves IT issues and extends immediate support ...

Winter Services Inc

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

Winter Services

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

The Greer Group

IT Assistant

Raleigh, NC · On-site

$20/hr

The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a temporary position through November 2026! Monday - Friday, 8: 30 AM - 5: 15 PM. Evening and Weekend overtime ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

AMERICAN ADVANCED MANAGEMENT

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

American Advanced Management

IT Assistant

Modesto, CA · On-site

$21 - $24/hr

POSITION SUMMARY The IT Assistant will play a key role in supporting the efficient operation of the IT team by managing appointments, coordinating meetings, facilitating information flow within the ...

Bretz RV & Marine

IT Assistant

Missoula, MT · On-site

$14 - $17/hr

Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.

Bretz RV & Marine

IT Assistant

Missoula, MT · On-site

$14 - $17/hr

Effectively communicating with the IT team to pass on important information about whatever help is ... assigned * Assist with Onboarding/Offboarding, account creation/removal, and FAQ maintenance.

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Volunteer It Assistant information

See salary details

$11

$19

$27

How much do volunteer it assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for volunteer it assistant in the United States is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a volunteer IT assistant?

Volunteer IT Assistants are individuals who offer their technical skills and support to organizations, usually on a voluntary basis, to help maintain and troubleshoot computer systems, networks, and software. Their tasks often include setting up hardware, assisting users with technical issues, installing software, and ensuring cybersecurity measures are followed. They are essential in non-profits, community centers, and other organizations that may not have the budget for full-time IT staff. By volunteering, they gain valuable hands-on experience and help organizations run more efficiently.

What are the key skills and qualifications needed to thrive as a volunteer IT assistant, and why are they important?

To thrive as a Volunteer IT Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by relevant coursework or self-study. Familiarity with operating systems like Windows and macOS, common office software, and ticketing systems is typically required. Strong problem-solving skills, patience, and effective communication distinguish top performers in this role. These skills are crucial for efficiently supporting users and ensuring smooth IT operations within the organization.

What are some common challenges volunteer IT assistants face when supporting non-profit organizations?

Volunteer IT Assistants often encounter challenges such as working with limited resources, outdated technology, or minimal documentation. They may also need to adapt quickly to various user skill levels and troubleshoot issues with little supervision. Despite these hurdles, the role offers valuable hands-on experience, opportunities to make a meaningful impact, and chances to collaborate closely with diverse teams, enhancing both technical and communication skills.

What is the difference between Volunteer It Assistant vs Volunteer IT Support Specialist?

AspectVolunteer It AssistantVolunteer IT Support Specialist
Required CredentialsBasic IT knowledge, certifications like CompTIA A+ helpfulSimilar certifications, more specialized in support roles
Work EnvironmentNonprofit organizations, community centersCharities, educational institutions, healthcare facilities
Employer & Industry UsageCommon in nonprofit and community sectorsUsed across various nonprofit sectors requiring tech support
Search & Comparison IntentOften compared for entry-level tech volunteering rolesCompared for technical support volunteering opportunities

The Volunteer It Assistant and Volunteer IT Support Specialist roles share similar credentials and work environments, often found in nonprofit settings. The main difference lies in the scope of responsibilities, with the Support Specialist typically handling more technical issues. Both roles are suitable for individuals seeking volunteer opportunities in IT support within community or nonprofit organizations.

What cities are hiring for Volunteer It Assistant jobs?

Cities with the most Volunteer It Assistant job openings:

What are the most commonly searched types of Volunteer It jobs?

The most popular types of Volunteer It jobs are:

What states have the most Volunteer It Assistant jobs?

States with the most job openings for Volunteer It Assistant jobs include:

Volunteer It Assistant jobs near you

IT Assistant

Davis Bowen Friedel

Salisbury, MD • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

OVERVIEW

The IT Assistant provides Tier 1 technical support to ensure the reliable, secure, and efficient operation of company systems, networks, and technology assets. This role supports daily IT operations by troubleshooting hardware, software, and network connectivity issues; maintaining Windows environments; and assisting with user account management and onboarding. The IT Assistant serves as a responsive, service-oriented resource for employees across all departments, maintaining accurate documentation and collaborating with the IT Administrator to support system updates, performance monitoring, and continuous improvement of technology services.


RESPONSIBILITIES

  • Provide Tier 1 technical support for desktops, laptops, printers, mobile devices, and related peripherals across all departments.
  • Install, configure, maintain, and troubleshoot Windows 10/11 operating systems and standard business applications.
  • Diagnose and resolve hardware, software, and user access issues; document problems, actions taken, and resolutions in the ticketing system.
  • Respond to IT service requests in a timely, professional manner, prioritizing issues to minimize operational disruption.
  • Troubleshoot network connectivity issues, including wired and wireless connections, VPN access, and basic firewall or switch-related concerns.
  • Assist with new employee onboarding by preparing workstations, installing software, setting up user accounts, and assigning appropriate access permissions.
  • Monitor systems for performance issues, outages, or potential failures and escalate unresolved or complex issues to the IT Administrator as appropriate.
  • Support implementation of software updates, security patches, and system rollouts in coordination with IT leadership.
  • Perform routine maintenance of technology equipment, including hardware cleaning, cable management, and asset organization.
  • Educate employees on cybersecurity best practices, network safety, and appropriate technology usage.
  • Maintain accurate documentation of IT assets, configurations, procedures, and status reports to ensure effective tracking and compliance.


EDUCATION & SKILLS

Associate degree (2-year) in Computer Science, Information Technology, Information Security, or a related field preferred. Two (2) plus years of hands-on IT support or help desk experience preferred. Equivalent combination of education and experience will be considered.


KEY QUALIFICATIONS

  • Knowledge of information technology systems
  • Technical proficiency
  • Troubleshooting & analytical skills
  • Communication skills
  • Organizational & time management skills
  • Attention to detail
  • Customer service orientation
  • Confidentiality & integrity
  • Adaptability & team collaboration


BENEFITS

We attract the best in the industry with our competitive benefits package.
Benefits include:
Medical, dental and vision insurance
Life and disability insurance
401(k) plan with company match
Annual paid time off (PTO)
Paid holidays
Flexible summer hours
Education Assistance and professional licensing reimbursement
Flexible savings account
Bonus pay

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