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Voip Services Jobs (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Conducts market research working with external vendors and service providers to acquire VoIP equipment and services. * Conducts administration, discovery, and cleanup of A/V assets via ServiceNow.

TekSynap

VoIP Engineer

Washington, DC · On-site

Voicemail services * Develop user guides, operating procedures, and technical documentation ... VoIP call processors * Softphones * Wi-Fi phones * Voice gateways * E911 systems * Experience ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Voicemail services * Develop user guides, operating procedures, and technical documentation ... VoIP call processors * Softphones * Wi-Fi phones * Voice gateways * E911 systems * Experience ...

Collabera

Cisco Support Engineer

Atlanta, GA

Identify and troubleshoot VoIP service impacting troubles. Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager. key: jobs in Atlanta, telecom jobs, wireless jobs, cisco ...

Joink CTI

VOIP Systems Technician

Terre Haute, IN · On-site

Meet or exceed established service level agreements (SLAs) for response and resolution times. * Perform moves, adds, changes, and deletions (MACDs) for client phone systems. * Assist with VOIP ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

Maintain detailed records of service requests, troubleshooting steps, and resolutions for future reference and system improvement. * Collaboration : Work with other internal teams and business ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

Maintain detailed records of service requests, troubleshooting steps, and resolutions for future reference and system improvement. * Collaboration : Work with other internal teams and business ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Administer VoIP system interfaces, routing, translations, and programming to ensure reliable voice ... Administer enterprise voicemail services, recorded announcements, messaging features, and user ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services ...

Lakeview Loan Servicing

VoIP Engineer

Agoura Hills, CA · On-site

Overview VoIP Engineers are responsible for design, implementation, and maintenance of company ... Ensure seamless integration with third-party services to enrich call data and provide valuable ...

Plano ISD

VoIP Engineer

Plano, TX

$285.01/day

Maintain and support SIP trunking services, ensuring reliability, redundancy, and service ... Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall ...

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Voip Services information

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How much do voip services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for voip services in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is the difference between Voip Services vs Network Engineers?

AspectVoip ServicesNetwork Engineers
CredentialsCertifications like CCNA, CCNP, VoIP-specific trainingCertifications like CCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, IT service providers, call centersIT departments, telecom companies, network infrastructure firms
Industry UsageTelecom, customer service, unified communicationsNetworking, infrastructure, system design
Job FocusImplementing and managing VoIP systemsDesigning, maintaining, and troubleshooting networks

While Voip Services specialists focus on deploying and managing voice over IP solutions, Network Engineers design and maintain the broader network infrastructure that supports these services. Both roles require networking certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive in VoIP services?

To thrive in VoIP Services, you need a solid understanding of networking fundamentals, telecommunication protocols (like SIP and RTP), and experience with VoIP platforms, often supported by relevant technical certifications such as CCNA or CompTIA Network+. Familiarity with VoIP hardware, PBX systems, troubleshooting tools, and network monitoring software is typically required. Excellent problem-solving, communication, and customer service skills help professionals address technical issues and explain solutions to non-technical users. These skills are essential to ensure reliable, high-quality voice communications and maintain seamless operations for clients or organizations.

What are VoIP services?

VoIP services, or Voice over Internet Protocol services, allow users to make voice calls using an internet connection instead of traditional phone lines. These services convert voice signals into digital data packets that are transmitted over the internet, enabling cost-effective and flexible communication. VoIP can be used on computers, smartphones, or dedicated VoIP phones, and often includes features like voicemail, call forwarding, and video conferencing. Businesses and individuals use VoIP services to reduce communication costs and enhance connectivity worldwide.

What are some typical challenges faced by professionals working in VoIP services, and how can they be addressed?

Professionals in VoIP services often encounter challenges related to network reliability, call quality, and security concerns. Ensuring consistent call quality requires close monitoring of network performance and quickly addressing issues like latency or packet loss. Security is also a major focus, as VoIP systems can be targeted by cyber threats such as phishing or denial-of-service attacks, so staying updated on best practices and using strong encryption is essential. Collaboration with IT, network engineers, and customer support teams is common to troubleshoot problems and deploy solutions effectively.

What is a Voip Services job?

A VoIP Services job involves managing and supporting Voice over Internet Protocol systems that enable voice communication over the internet. Roles may include network configuration, troubleshooting, and maintaining VoIP infrastructure, often requiring knowledge of networking, telephony protocols, and relevant certifications. These jobs are typically found in IT or telecommunications environments and may involve working with hardware, software, and service providers.
More about Voip Services jobs

What cities are hiring for Voip Services jobs?

Cities with the most Voip Services job openings:

What states have the most Voip Services jobs?

States with the most job openings for Voip Services jobs include:

What job categories do people searching Voip Services jobs look for?

The top searched job categories for Voip Services jobs are:

Voip Services jobs near you
Infographic showing various Voip Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

VoIP Engineer

BayNova LLC

Alexandria, VA • On-site

Full-time

Re-posted 22 days ago

Job description

BayNova has an exciting opportunity for a VoIP Engineer to join our team in support of an important federal government client.
Job Responsibilities:
  • Customer-facing position for the VoIP Team, presenting and maintaining a consistent professional image to the customer, successfully managing customer expectations.
  • Provide Tier 1/Tier 2 support to end-users.
  • Prepare presentations and deliver briefings to the customer and management.
  • Provides weekly reports of VoIP Team's activities to management.
  • Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability management, software updates, troubleshooting, scripting and daily operation of the Cisco UCM and Unity Connection Voice Mail, Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE). 
  • Implements and enforces security policies and compliance standards related to VoIP systems to safeguard data and communication privacy.
  • Assist lead engineer with evaluations of all aspects of the VoIP system performance and potential issues to make process improvement recommendations.
  • Monitors and optimizes the performance and reliability of VoIP systems, ensuring minimal downtime and efficient operation.
  • Provides recommendations of strategic direction and new products to customer by evaluating alternative telecommunications solutions to develop, configure, and maintain communication infrastructure for all aspects of the VoIP infrastructure.
  • Conducts market research working with external vendors and service providers to acquire VoIP equipment and services.
  • Conducts administration, discovery, and cleanup of A/V assets via ServiceNow.  
  • Administers cloud-based video conferencing and collaboration technologies Zoom, Teams and WebEx.
  • Supports, troubleshoots, and monitors customer issues with cloud-based video conferencing technologies. 
  • Provides A/V support for day-to-day meetings, webinars, and agency wide events ensuing all A/V equipment and collaboration services are pre-checked and will perform without issue. 
  • Troubleshoots issues with A/V equipment including conference rooms, team rooms, Zoom Rooms and executive offices. 
  • Escalates tier III A/V issues to A/V maintenance vendor and coordinates logistics for prompt resolution. 
  • Leads onsite and remote troubleshooting sessions with Facility A/V vendor support; Escorts vendors during onsite visits. 
  • Creates and maintains technical documentation for the VoIP systems, including configuration details, troubleshooting procedures, and diagrams.
  • Develops and implements disaster recovery plans related to VoIP systems to ensure continuity of operations in the event of system failures.
Job Requirements:
  • Ability to obtain a Position of Trust Clearance
  • Strong communication skills
  • Exceptional customer service and follow-up skills
  • 5 years' experience with VoIP and A/V administration
  • Work onsite at the customer's location in Alexandria, VA
  • 24x7 On-call rotation for after-hours support
  • Nights and/or weekends troubleshooting, maintenance, and any other special circumstances
  • Self-starting individual with the ability to work independently on issues with minimal supervision
  • Detail-oriented technical and strong analytical skills

 

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